Blackhawk Network Holdings Inc. Prepaid Card Complaint

Blackhawk Network Holdings Inc. Prepaid card department,

Gift or merchant card Unauthorized transactions/trans. issues Minnesota

I purchased - giftcards together valuing approximately $1500.00 from Giftcards.com of -. When I attempted to activate the cards, I was unable to do so and directed to contact customer service. I called and was told that they were unable to help me and would escalate it to their " second level department. '' They said it would take - business days to receive a response. That was on -/-/-. On -/-/-, I still had not received a response and am still out $1500.00 which I badly need. So, I called again. This time, I was told that they could offer me no information or help and that it could take an additional - hours to receive a response. So, I waited a third business day. On -/-/-, after receiving no contact, I called again. I spoke with a -, then a supervisor, then a -. All three told me that they could offer me no information or help and said that it would take another - business days to receive a response. It is -/-/-, and I have received no contact from -. I need this resolved immediately. - has wrongfully frozen my account for no explainable reason resulting in personal losses of time, frustration, and expenses.