Review and analysis of over 47 International Money Transfer complaints against PayPal Holdings, Inc.
PayPal Holdings, Inc. consumers have reported over 47 official complaints related to International money transfer. Out of the 47 consumer complaints against PayPal Holdings, Inc., 30% were disputed by the consumer (i.e. the consumer was not happy with how PayPal Holdings, Inc. responded to their complaint) and 100% were processed in a timely manner. 15% of consumer complaints against PayPal Holdings, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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PayPal Holdings, Inc. Money transfers wrong amount charged or received February 6, 2017 - I made a payment of $100.00 to - ( email : - ). I was trying to send $10.00 but made an error in the amount. I have contacted him, but he does not reply.... |
PayPal Holdings, Inc. Money transfers fraud or scam January 31, 2017 - RE : PayPal, -, - & -, -. Fraudulent rental listings paid for through PayPal. I am currently - with - and -. I was force to sleep in my car due to the fraudulent and malicious acts by -, - & - - - -paid through PayPal wallet. I was denied and defrauded of a public accommodation. On - -, 2016 at approximately - I contacted -, a subsidiary of - - ( -, Ma. ) and - based -. These companies book hotel rooms, flights, etc. I responded to an ad on - website to rent a private room & bath at - - - - - -, NJ - ... |
PayPal Holdings, Inc. Money transfers other service issues January 25, 2017 - I ordered items from a vendor in - 4 months ago. Not until now did I receive this order. However, the item is not what I ordered. I tried to contact the seller through QQ - a chatting program similar to -, after a few words, the seller blocked me from her account so I can not reach the seller anymore.... |
PayPal Holdings, Inc. Money transfers money was not available when promised January 13, 2017 - I sent a money transfer through PayPal. The recipent did not receive the money so I disputed the charges. PayPay did not decide in my favor claiming that the transfer was completed.... |
PayPal Holdings, Inc. Money transfers other service issues January 3, 2017 - I required the services of a software company in - that creates mobile apps. I required the company to create a mobile app for - and -. I made - Paypal payments in -/-/2016 and -/-/2016 for a total of $3500.00. The software company in - has not been able to deliver my app. I requested a refund from Paypal and they stated that the - payments did not qualify for a refund. Paypal stated that they were willing to refund the - payment if I returned the merchandise that I purchased from the seller. I never purchased merchandise. I purchased a service.... |
PayPal Holdings, Inc. Money transfers fraud or scam November 22, 2016 - I purchased a service using PayPal for $290.00. The seller instructed me to send the payment through the Friends and Family gift method to avoid paying transaction fees. The seller then disappeared and never completed the service. I noticed his PayPal account is unverified and also uses a fake name " - ''. I opened up a claim with PayPal, and they said that they can not do anything about the dispute if its the Friends and Family gift transaction. They said I can try to chargeback through my bank. However, some of the funds for the transaction were paid for using my PayPal Balance. They sa... |
PayPal Holdings, Inc. Money transfers other transaction issues November 11, 2016 - made a purchase from - and paid via paypal. turned out - had charged me the full amount for a new ticket, same date, same flight, same plane, instead of adding luggage to an existing ticket. now i am double booked. when i realized what had happened i called paypal immediately and they would not help. - said no refund for a promo fare flight, regardless of the circumstances and that it is a double book.... |
PayPal Holdings, Inc. Money transfers fraud or scam October 30, 2016 - I was befriended by - from - and over the period of - mos from -/-/- to -/-/- I loaned him $5000.00 -. He agreed to pay me back but still has not. I contacted him again last week asking him to pay me back and he now refuses.... |
PayPal Holdings, Inc. Money transfers other transaction issues October 24, 2016 - Paypal refuses to refund a purchase that I have proved was a fraudulent transaction of a product I could not use. I used my Paypal account to purchase a ticket to an event in the -, from a website called - believing it was an authorized ticket seller. When the ticket arrived it was in someone else 's name and I had paid 3 - the face value. It was a scalped ticket. I filed a dispute BEFORE the day of the event to attempt to get a partial refund and because the ticket was not in my name. The vendor did not respond in time, and eventually paypal closed the dispute without even advising me... |
PayPal Holdings, Inc. Money transfers other transaction issues October 7, 2016 - On -, I was in contact with a manufacturer for some items out of - -, and we agreed on - payments ( - for $150.00 transaction ID - and - for $120.00 transaction ID - ). The items have not been made, they have not been shipped, the manufacturer wo n't send pictures of the items because they items do not exist, and all I get is excuses. I had originally been quoted 30-45 days from date of first payment. As of -, I was told the items were turned back at customs. I reached out to PayPal for a dispute, but since I was assured on day 15 of the 20-day window for the dis... |
PayPal Holdings, Inc. Money transfers incorrect/missing disclosures or info September 24, 2016 - I used PayPal to send $1500.00 to cover a $1500.00 plus PayPal Fees. When paypal sent notification of the payment, I learned that I did not send enough to cover - fees. I I called the PayPal customer center within 6 minutes of the transaction to cancel the transfer. Note : In the confirmation email sent to my by PayPal they stated that you can cancel within 30 minutes ( Need to cancel? You can cancel your payment within 30 minutes as long as the recipient has n't received the payment. For a full refund, see the transaction details and select Cancel, or call Customer Service at -. ) ... |
PayPal Holdings, Inc. Money transfers fraud or scam September 23, 2016 - I wanted to purchase a video game add-on from a seller on a website forum. We agreed to make the transaction through Paypal and once the money was received the seller was not responsive. He constantly avoided any questions I had. Overall, the whole deal was a scam. I am sure the seller has done this to many other unaware buyers. The overall amount lost was - - I would at the very least like the CFPB to contact this individual to make him stop scamming.... |
PayPal Holdings, Inc. Money transfers incorrect/missing disclosures or info September 19, 2016 - I sent a deposit for - - - - to import a vehicle. I have not received the vehicle since the purchase -/-/2016. I guess there are problems with the exporter in - but now I dont get the vehicle I purchased unless I pay someone else to ship it. -... |
PayPal Holdings, Inc. Money transfers fraud or scam September 17, 2016 - This guy promised to give me my items for - -. I gave him the money, waited a few days for the items to come. I never receive anything, its been like 6 days and he has n't sent me any items of any sorts ...... |
PayPal Holdings, Inc. Money transfers fraud or scam September 7, 2016 - A buyer started a fraudulent dispute wanting his money back. He was supposed to return the item he purchased for $2800.00 before PayPal refunded the money. The buyer then returned a cheap $75.00 item and PayPal returned the $2800.00 to him. I started a complaint with PayPal and they requested among other things an internet fraud report ( FBI ), photographs of the piece sent and the piece returned, a professional appraisal of the item received and the item sent etc. After I provided all the paperwork requested, I spoke with a PayPal representative and was assured she would look into it. P... |
PayPal Holdings, Inc. Money transfers other transaction issues August 24, 2016 - I sold an - - on eBay to a buyer in -. I used eBay 's recommended shipping method of USPS first class mail. The funds were transferred to my PayPal account from the buyer. PayPal then released the funds to me after 3 weeks, but before the package had been listed as delivered. The phone was said to have arrived in -, - 5 days after I sent it from - and there is no other tracking information available. The buyer then claimed to have never gotten the phone and filed a complaint with eBay and PayPal. I contacted eBay about the complaint and they granted an additional 15 days befo... |
PayPal Holdings, Inc. Money transfers wrong amount charged or received August 13, 2016 - PayPal insists on charging their exchange rate when I make a purchase, and makes it difficult if not impossible to opt to be charged in local currency. I have a US credit card that offers me the spot exchange rate for foreign currency transactions so obviously I choose to be charged in foreign currency instead of having PayPal opportunistically give me their above-market rate. Please force them to at least offer the option of being charged in local currency.... |
PayPal Holdings, Inc. Money transfers fraud or scam August 7, 2016 - A guy was offering a service for a game. It turned out to be a scam after he had a buddy and myself send him money on paypal thru the friends and family way. But once he received the payment he stopped communications but has contacted others during this time. Have all the proof from the conversation and also have my buddies from them talking at the same time as he was avoiding me.... |
PayPal Holdings, Inc. Money transfers fraud or scam August 6, 2016 - This guy is a hacker who has done illegal things i contacted him asking if he could get me items for - $ ( not illegal ) in a game on steam he said sure i gave him the items i wanted sent the money then he blocked me and i ca n't refund it or chargeback or anything... |
PayPal Holdings, Inc. Money transfers other transaction issues August 5, 2016 - Describe what happened so we can understand the issue ... On Friday - - approximately - pst I attempted to send money to a friend of mine via PayPal. After sending $270.00 to him he sent me a text saying he still had n't gotten it. I immediately pulled up my log and noticed that the name that I sent it to was not his, very close but not him. Turns out that the email he accidentally gave me was -- when it SHOULD have been --, just one letter difference : (. I immediately contacted Paypal at - pst ( 7 min from transaction ) and asked for their assistance. I got... |
PayPal Holdings, Inc. Money transfers fraud or scam August 4, 2016 - I got the buyer, who purchased an item from my website via Paypal. I 've sent him his purchase and provided with tracking number, item was delivered to him. He opened a claim, stating, that he 's got an empty box. The thing is, that I have the receipt from the USPS that shows, that the package was - - oz, which is obviously not the weight for an empty box. I 'm not sure whether the buyer stole it or somebody on the - custom ( the buyer is from - ), but as a result I 've lost both my item and my money. Because Paypal closed the case in buyers favor ( he gave them a sort of the polic... |
PayPal Holdings, Inc. Money transfers money was not available when promised August 3, 2016 - PayPal put hold on my payment $60.00 that I paid for a participation in a tennis tournament. I called them and they said that they will release money within 24 hours but they did not do it. There is a deadline for registration soon.... |
PayPal Holdings, Inc. Money transfers fraud or scam July 30, 2016 - This guy I found online on - I found a gaming account I would like to buy, so I messaged him and asked him I would like to buy the account from him. He told me to send $200.00 via PayPal as friends and family personal payment. After he received the money, he constantly told to wait. But since yesterday he blocked my number and on -. He now took $200.00 of my PayPal money and I have no way of contacting to give me my money back. The transaction occurred on -/-/- and -/-/2016. The payment was separate for $100.00 and $99.00 I had to pay $1.00 fee for sending. Please help.... |
PayPal Holdings, Inc. Money transfers other service issues July 12, 2016 - I want to complain about paypal. Paypal offers 180 days of protection to the customer, but it was denied to me... |
PayPal Holdings, Inc. Money transfers money was not available when promised July 12, 2016 - I did set up funds withdrawal from my PayPal account to my bank account on - -, 2016. Money have not arrived by now, it is - -, 2016 today. It is more then 1 month now. I did - transfers for $15.00 - and $210.00 - on - -, - both transfers were lost. I contacted PayPal regarding this number of times but I still have not seen the funds at my bank account as well as they have not returned to my PayPal account.... |
PayPal Holdings, Inc. Money transfers fraud or scam July 9, 2016 - I ordered a table top game from - and the person never sent the English version of the rules and charts that he promised.... |
PayPal Holdings, Inc. Money transfers other transaction issues June 21, 2016 - I found a snow mobile that I was interested in, which was located in -, a city located in -. I contacted the seller of the snow mobile and we exchanged conversation over the next week or so about the product, and purchasing it. The seller wanted me to wire him the money ( $5000.00 ) but I did not feel safe buying something in another country by just wiring funds. I requested him to send me an invoice via PayPal as I assumed that PayPal was the safest way to make the payment in the event there was issues I would be protected and can easily file a dispute with PayPal to be protected. He ... |
PayPal Holdings, Inc. Money transfers other service issues June 9, 2016 - I made an international purchase on eBay and attempted to make payment via PayPal. PayPal automatically defaults to having the money taken from your bank account, and you have to click additional screens to have it changed to credit card. When I attempted to make the payment the first time via credit card, the transaction was declined by my credit card company ( potential fraudulent transaction ). I immediately called my credit card company to authenticate myself and authorize the charge. The credit card company cleared the block from my account, and I kept them on the line while I attempted p... |
PayPal Holdings, Inc. Money transfers fraud or scam May 29, 2016 - I received some amount on my PayPal account. At first they claimed that money was fraudlent activity so they requested that I provide a copy of the utility bills, telephone number, bank statements, and source of the funds so that they could validate my account. They have declined to read and to read the information which I provided. They have closed my account and claimed that the case can not be appealed. The sender has sent an email to them explaining the purpose of the transaction but they have not changed their decision.... |
PayPal Holdings, Inc. Money transfers other service issues May 14, 2016 - This is in reference to an order I placed with - - and paid for using a money transfer through PayPal. The majority of items I received were damaged or the wrong size, and some items were not sent at all. I have been unable to resolve this matter through PayPal or with the seller directly. The seller has refused to communicate with me in any capacity, including ignoring my inquiries about how to return items or get an itemized billing invoice. I believe this seller has perpetuated systematic wrongdoing. After receiving the damaged goods and being unable to reach the seller, I researche... |
PayPal Holdings, Inc. Money transfers other transaction issues May 3, 2016 - I made a purchase through Paypal invoice for a tangible goods. According to the buyer agreement I signed with Paypal I am to be protected in the event the item is not received. I sent $600.00 to a person in another country and was to receive goods in exchange. The seller provided tracking information for the item being shipped which shows the item never made it to -, let alone delivered to my address. The seller also confirmed that the shipping courier ( - ) acknowledged that the item was lost. The seller paid for insurance to be covered in the case of loss or damage and has subsequent... |
PayPal Holdings, Inc. Money transfers other service issues May 3, 2016 - I transferred money to a programmer about a year ago to design and program games using the - software. The job started out ok, he was making progress and sending me different builds. After a few weeks, he completely stopped communicating with me and I had to start a dispute on paypal. Once the dispute was elevated he finally communicated with me and said he would finish the games in 2 weeks if I cancelled the dispute, so I did. Needless to say, he did not finish the games and would keep telling me they would get done. I made the mistake of believing him because I could not dispute the charg... |
PayPal Holdings, Inc. Money transfers fraud or scam April 2, 2016 - I bought something virtual over the internet and paid via paypal gift. The person said he sent it and disappeared. ... |
PayPal Holdings, Inc. Money transfers money was not available when promised March 29, 2016 - I used Paypal to send my friend and her husband, in - $7700.00 to start a business.They were going to use the money to buy a used vehicle and equipment to get started.Paypal told them they could only withdraw $500.00 per day and they did for 3 days and then Paypal froze the account so they could not get any more money and they can not send it back to me.I linked my credit card to my Paypal account, because I figured I could pay the monthly mininum payment and would not have to take money from my actual bank account. On - - I sent them - - using - because her husband was ... |
PayPal Holdings, Inc. Money transfers other service issues March 18, 2016 - When I moved from the - to the USA, I was informed by PayPal that I would have to open new account - I could not transfer my - account. Upon opening my new US account, I was told that because I was a new customer, a hold would be placed on any balance over $1000.00, because I was a new customer. I had not been informed of this on opening an account, only when I tried to withdraw my balance for the first time. Because I run my business through PayPal, this was a considerable inconvenience, so I called to find out what was going on. It took me several long and expensive phone calls befor... |
PayPal Holdings, Inc. Money transfers other transaction issues March 9, 2016 - I purchased a pair of " Authentic - - - - - size - '' on -/-/16 from a seller off of PayPal. He told me to use the friends and family option which would not charge him a fee. He said he would ship within 2 days and I messaged him asking him if he shipped the shoes out or not but I get no respond. I found out that he was a scammer because I did n't know that I would n't get protected if I chose the friends and family option on PayPal which he is NOT A FRIEND OR FAMILY. I 've tried everything I could to do on PayPal and no refund. I just want my full refund, I never recei... |
PayPal Holdings, Inc. Money transfers other transaction issues March 3, 2016 - PayPal advertises that you can send money to anyone via e-mail, even if they do not have a PayPal account. I have used PayPal for many years for purchases and was very happy with their service. So I trusted this method of money transfer to my relative though I have never tried it before. On - -, 2016, I sent my Uncle in -, $2000.00 via my personal PayPal account as a gift. I sent it directly to his personal e-mail address : He accepted the transaction via his personal PayPal account. My relative then attempted to transfer the funds to his bank in -, - so he could access the fu... |
PayPal Holdings, Inc. Money transfers other transaction issues March 1, 2016 - I attempted to send - - to my friend -, living in the -, sending him the money at -PST on the morning of -/-/-.By -, He had not recieved the money. Angry at Paypal, i proceeded to cancel the payment and try using the service through - instead. The service there was able to transfer the lesser amount of - - to him with no problems or delays. It 's been about 20 minutes since then, and i have yet to receive the refund promised to me by the company of $290.00 ( - - converted ) ... |
PayPal Holdings, Inc. Money transfers money was not available when promised February 18, 2016 - Re : Problem with money transfer from PayPal account to bank account ( Transaction ID # - ) Date : - -, 2016 This is to report the problem with money being transferred from PayPal account ( linked with email -- ) to bank account on - -, 2016. I transferred the amount of - $4800.00 to bank account from PayPal account and the transferred funds are still not available to this date. After several inquiries from PayPal 's customer service, they fail to provide any specific details about : Why the money is still not available?, When it will become available? or Where th... |
PayPal Holdings, Inc. Money transfers fraud or scam February 4, 2016 - I was told by a person claiming to be - - - who claimed to work for - that I needed to purchase anti-hacking software from -.I sent them $250.00, but never recieved the activation code for the software. ... |
PayPal Holdings, Inc. Money transfers other transaction issues January 29, 2016 - I sent $250.00 to an elderly relative in -. When they went to pick up the money at - in -, -, they were informed that the money had already been paid out. My uncle never received it and obviously the Bank did not check that the whomever received it had the proper identification. Ever since I started the complain, - has been sending me back and forth to telephone Representatives with no power of decision. I eventually talked to an " Investigator '' who afterward did not respond my calls. Today, more than a month after sending the funds, I still can not recover them or have them... |
PayPal Holdings, Inc. Money transfers other transaction issues January 22, 2016 - Summary of complaint : 1. In violation of PayPal User Agreement, Section -, PayPal failed to properly investigate and protect me against unauthorized charges and illegal selling practices, in which Seller doubled my order without authorization, and then refused to refund the extra item unless I pay restock and shipping fees which exceed the refund value. 2. PayPal failed to provide an explanation of their decision to deny my claim, which is in violation of PayPal User Agreement, Section - : " If we decide that there was not an error, we will include an explanation of our decision in ou... |
PayPal Holdings, Inc. Money transfers fraud or scam January 22, 2016 - I got scammed when buying a - in - of Legends, which is boosting from platinum - to diamond -. The seller asked me to send to money through friend/family. Now he never reply a single message from me through -. ... |
PayPal Holdings, Inc. Money transfers other transaction issues January 15, 2016 - I purchased a phone by using Paypal. Paypal says that they will allow you to put in a claim if you have a problem with the company. However, paypal closed my claim without working with my to verify that I sent back the phone. So, I ca n't seem to contact paypal, and get a real answer, and my claim is closed, so I am apparently out the money that I spent on the phone, and I have no phone. ... |
PayPal Holdings, Inc. Money transfers other service issues January 8, 2016 - I 've sent $880.00 through Paypal for an item I bought online, and I did n't receive it. Filed a case for item ( not received ) with Paypal and submitted the shipping company link and tracking number, which shows that the item was shipped on - and still in transition, last update was - -. but Paypal closed the case claiming that the item was shipped, I appealed the decision and again Paypal reject the appeal and closed the case permanently, at this time I have no right of complaint or ask where about my item from anyone. Shipping company site : link - Tracking # - The seller a... |
PayPal Holdings, Inc. Money transfers fraud or scam January 5, 2016 - Hello, My name is - -. I am the owner of -. I recently started this company selling goods on -. I use PayPal to pay for my transactions with suppliers -. I do this primarily because of the protection that PayPal provides to the buyer against fraud. I recently had my first experience where I needed this service and it seems that this service is actually Seller protection and not Buyer protection. Here is my story : I was running very low on a product that I sell ; my normal supplier went out of business so I needed another supplier quickly. There were no suppliers of this item o... |
PayPal Holdings, Inc. Money transfers other service issues January 5, 2016 - This complaint covers several issues with PayPal where they are overstepping their authority as a money transfer company. First Complaint : PayPal " randomly '' by their own CSR statements, holds funds in pending on fully established accounts that are in good standing even though the funds have been received. ( I suggest you - - " PayPal Pending '' where you will find multiple threads and sites including PayPal 's own complaint site where you will find literally thousands of complaints for this action. ) Then they force the " seller '' to ship the goods with pending funds and wait for rece... |