PayPal Holdings, Inc. Money Transfers Complaint

International money transfer Other service issues

PayPal Holdings, Inc. Money transfers department,

International money transfer Other service issues New York

I required the services of a software company in - that creates mobile apps. I required the company to create a mobile app for - and -. I made - Paypal payments in -/-/2016 and -/-/2016 for a total of $3500.00. The software company in - has not been able to deliver my app. I requested a refund from Paypal and they stated that the - payments did not qualify for a refund. Paypal stated that they were willing to refund the - payment if I returned the merchandise that I purchased from the seller. I never purchased merchandise. I purchased a service.

PayPal Holdings, Inc. customer in New York
Jan 03, 2017

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints1/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/20170123456Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Other service issues51.5%18.2%30.3%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther service issues1.5%75.9%15.7%4.9%2.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressSource: Consumer Financial Protection Bureau

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