PayPal Holdings, Inc. Money Transfers Complaint

International money transfer Other transaction issues

PayPal Holdings, Inc. Money transfers department,

International money transfer Other transaction issues New Jersey

I purchased a phone by using Paypal. Paypal says that they will allow you to put in a claim if you have a problem with the company. However, paypal closed my claim without working with my to verify that I sent back the phone. So, I ca n't seem to contact paypal, and get a real answer, and my claim is closed, so I am apparently out the money that I spent on the phone, and I have no phone.

PayPal Holdings, Inc. customer in New Jersey
Jan 15, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints10/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Other transaction issues62.2%10.8%27.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%4.9%0.5%15.8%77.1%1.3%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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