PayPal Holdings, Inc. Money Transfers Complaint

International money transfer Other transaction issues

PayPal Holdings, Inc. Money transfers department,

International money transfer Other transaction issues Massachusetts

made a purchase from - and paid via paypal. turned out - had charged me the full amount for a new ticket, same date, same flight, same plane, instead of adding luggage to an existing ticket. now i am double booked. when i realized what had happened i called paypal immediately and they would not help. - said no refund for a promo fare flight, regardless of the circumstances and that it is a double book.

PayPal Holdings, Inc. customer in Massachusetts
Nov 11, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PayPal Holdings, Inc.Complaint HistoryComplaints10/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20172/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PayPal Holdings, Inc.Other transaction issues62.2%10.8%27.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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