Review and analysis of over 3,808 Conventional Fixed Mortgage complaints against JPMorgan Chase
JPMorgan Chase consumers have reported over 3,808 official complaints related to Conventional fixed mortgage. Out of the 3,808 consumer complaints against JPMorgan Chase, 23% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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JPMorgan Chase Mortgage loan servicing, payments, escrow account December 17, 2015 - I recently suffered significant water damage to my home for which my insurance company paid out a large claim to make repairs. My home mortgage is with CHASE BANK. Chase required that I deposit the proceeds of the insurance claim in a " monitored escrow account '' which they assured me would be available for me to make the necessary repairs but that they had the right to control distribution to ensure that repairs were being made. Having no choice, I deposited the funds in the escrow account. I then asked for an immediate partial distribution to pay my public adjuster. In addition, under Chase... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 16, 2015 - Informed by CHASE bank that the servicing rights to my mortgage loan was to be handled by another company and as of - -, 2015 they could no longer accept my mortgage payment. Also, informed by CHASE bank that they were missing a payment that I show through - - - the payment was negotiated ( cashed ) as all payments are sent through credit union. CHASE bank also increased my escrow requirements more than - just before the transfer and did not justify. I made contact with local tax office and insurer and the billings do not justify the increase. CHASE letter provided a number a... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 12, 2015 - We purchased a townhouse in -/-/-. I could not pay down-payment 20 % to avoid PMI but paid 15 %. After the purchase, we renovated Kitchen and bath and asked the mortgage company Chase to remove PMI by re-appraising the townhouse. They said we need to have 80 % or less of LTV or at least $310000.00 for the appraisal. I submitted the request form, and later, one appraiser came home and evaluated it as $320000.00 ; however, Chase did not cancel the PMI with a reason they did not give us, which was it requires LTV 75 %. All of sudden, they changed the requirement. Based on another mortgag... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 11, 2015 - My mortgage was sold to Chase approximately 15 years ago, and I have had nothing but issues with them since. First, my home was hit by a hurricane in 2004, and Chase held up insurance payments to me during rehab of the property, causing me to pay subs out of pocket, and waiting for months to be reimbursed. I know that was not the intent of the law that sends insurance payments to the lien holder. They only have one department that handles these disasters, and they are located in California, with no concept of hurricanes. Now, every year for the last five years, I get a threatening letter with... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 10, 2015 - I am writing because I received a letter from Chase Bank - - to tell me that my mortgage loan will be transferred to - inc on - -. Since then I have spoken to several Chase rep about my loan being transferred and why am I finding out so late but their only answer is that they can transfer the loan at anytime. I called Chase today to get a pay-off quote from them and was told by a Chase rep that my loan was transferred yesterday and the case was closed yesterday and that they were trying to get in contact with me. If they were trying to get in contact with me, how come i have no ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 9, 2015 - I called Chase to find out if I could move my due date. The guy I spoke with was very nice, he told me I could not change my due date but what he could do was set up payment arrangements to avoid that - $ late fee. I owe - $ a month and was paying $1000.00 every month before the end of the month, it was just after the - of the month causing me to have a - $ late fee. I was n't too worried about the late fee, just did n't like being late due to the way my paychecks fell. He proposed that I not pay - to give me time to save up the extra payment then for the next 6 months pay -... |
JPMorgan Chase Mortgage credit decision / underwriting December 8, 2015 - Chase bank has put a dispute on all - credit agencies. I have tried to determine what the dispute is for ( we are not behind or late and we are not disputing the balance ) they have not been able to give me a straight answer for this either. The best excuse that I have got from them is ( we filed bankruptcy in -/-/- but Chase was not included ) that because of the bankruptcy they automatically put a dispute on the accounts. They want us to reopen the bankruptcy and refile with the bank to remove the dispute. All we need is a letter saying there is no dispute, we are trying to refinanc... |
JPMorgan Chase Mortgage settlement process and costs December 8, 2015 - Long Mortgage, A division of - - originally wrote my Mortgage loan and I specifically asked if I could make partial payments on the loan or bi-weekly payments and was assured that I could and such payments would be applied immediately and per the instructions I written on the check or in the notes. Essentially allowing me to pay down the mortgage faster and with less interest being paid overall overtime. Based on The answers that were affirmative I agreed to the loan. My credit score is excellent ( - ), I put done a hefty down payment of $400000.00 on a $650000.00 home taking a lo... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 4, 2015 - We filed a complaint about JP Morgan Chase Bank handling of our account and foreclosing on our property when we had a written offer for a short sale for $15000.00 more than what the property foreclosed on. They responded claiming we were not approved for a short sale which we have documentation that we were. They also stated that our offer was missing the short sale addendum which it was not ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 4, 2015 - My wife and I were trying to get a home equity loan. I asked for your help earlier this year, case -, and I have learned more about the problem. Earlier in our loan, - went out of business and Chase took over our mortgage. The loan was never transferred. This info was taken from your investigation earlier : On -/-/-, in order to allow a new lien release to be processed, our Legal Department asked to have an Assignment prepared to show the transfer from - - - to JPMorgan Chase Bank , N.A . However, on -/-/-, we received confirmation from the Lien Release Department that... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 4, 2015 - I started the process for short sale/deed in lieu earlier in the year. Ultimately it was denied by - - this is clearly not an issue with Chase nor my main issue. My - issues are as follows. First, during the short sale process there was a sever lack of coordination on with Chase. I would receive many forms that I had already filled out, I would then inquire with my specialist and would be told that I did n't need to fill them out again. A little time would pass, I would get another letter, call again and be told that I have to fill it out again. This issue happened many times with diffe... |
JPMorgan Chase Mortgage credit decision / underwriting December 4, 2015 - This is a complaint against Chase Mortgage. Reason for the complaint : Chase entered into a contract ( backed up with a commitment letter ) with me and reneged on these terms and offered a completely different package two days after missing the closing date. This ultimatum provided me no options but to accept the revised terms. During the 45 day period, I met all financing contingencies in my purchase agreement with the Seller, as these were cleared by Chase along the way. Additionally, I had provided everything Chase had requested and I also received a Commitment letter from Chase to provi... |
JPMorgan Chase Mortgage application, originator, mortgage broker December 3, 2015 - On -/-/15, we meet with Chases ' mortgage banker and broker and were told how we could refinance and what it would take to make it happen. We were assured due to the size of the loan - and our assets they could assist us in getting a refinance processed for our needs. My father is in an assisted living and has run out of money, therefore I need to assist in supporting him and by refinancing our current loan, this would be a great way to assist with his care. On -/-/15, we gave our approval to move forward with the refinancing and provided our credit card for application fees t... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 3, 2015 - Chase is not responding to my request. Chase bank continues to mis calculate my Escrow and I believe they are mis applying it to someone else account. every year for 3 years they have increased my escrow and its not because of an increase in insurance or taxes. it has been all about a shortage. They have not responded to my request for a detailed outlined as to when my account was first miscalculated and why. ... |
JPMorgan Chase Mortgage application, originator, mortgage broker December 3, 2015 - I have requested assistance about this in the past. But now things havechanged. My brother bought the house owned by my mother. It wasfinanced for fair market value, @ $77000.00, at a local bank. We put life and -insurance on it. Chase Bank came along, re-apprised the house internallyfor $200000.00 dollars. This, based on my Inquiries with other banks andreal estate agents was totally incorrect. The result, he refinanced, lost theinsurance, became -, paid - in payments, is nowdeceased and the family will lose the house. If Chase had never overvalued the house back in @ 2005, my br... |
JPMorgan Chase Mortgage settlement process and costs December 2, 2015 - I am currently working with a mortgage banker with Chase bank and waiting for a closing date. i locked in on a fixed rate back in - that is about to expire after 60days which will be next week. i have provided the mortgage banker all the documents requested in a timely manner. for the past month of -, the banker has told me that they are in the process of verifying my employment. as of Tuesday -/-/15 afternoon, my job 's HR informed me that they have contacted the bank has verified my employment. as of now, i have not heard from my mortgage banker and when asked about any updates, ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure December 1, 2015 - my husband and I are currently applying for a modification and we have left several messages for our assigned representative and his supervisor ... - and a -. we have not heard back from wither of them. I spoke to the collections dept who assured me that they would be in contact with us and neither of us have received a call. we have n't been denied or approved and the foreclosure process has started. I still have n't been able to get someone to call us back and we 've faxed in all the requested docs ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account December 1, 2015 - Chase will not release the remaining funds from the insurance settlement I received as a result of storm damage my home received last winter. The amount they are holding is approximately -. The give me inconsistent answers as to why they are holding back the funds. ... |
JPMorgan Chase Mortgage settlement process and costs November 30, 2015 - I recieved letter from chase on -/-/-. Regarding a letter I sent honorable - - ny attorney general and Consumer Financial Protection Bearu dated -/-/- case number -. Chase claims they looked at ordinations of loan and there was nothing wrong. The originator of loan was with -. - told me my payments would be - escrow and - principal. Due to my low income I did not qualify for loan. - lowered the escrow amount to qualify me for loan. Latter when my payment was raised to - I asked - why. They said they forgot - lease payment. Not True. -lease is writ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 30, 2015 - Received - Mortgage statement from Chase and saw that they charged my escrow account $1000.00 on -/-/- for - insurance. I have the required building and hazard insurance, as well as my owner 's policy. I never signed up for - insurance, was never notified I needed it, and certainly never authorized Chase to charge my escrow account for it. I contacted Chase customer service at - and they spoke to their insurance department at - -. They agreed I did not need the insurance and said they would remove. They provided confirmation # - and said I would receive written conf... |
JPMorgan Chase Mortgage application, originator, mortgage broker November 29, 2015 - FALSE STATEMENT BY -YOU REQUEST MORE INFORMATION ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 29, 2015 - yes i worn a law suit against chase mortgage i recieve my deeds full owner ship a year ago and they have ohold on me my credit all credit beau they surpose to had clear that please help me. ... |
JPMorgan Chase Mortgage credit decision / underwriting November 27, 2015 - We applied for a mortgage with the - Branch of Chase Bank in - for the purchase of a property on -, a cooperative building. We were issued a good faith estimate on - - and a lock-in agreement. We were issued a mortgage commitment letter on - - ( attachment - ). At this point, we withdrew our application with a competing lender because we thought the commitment Chase was binding. The Chase commitment letter had conditions - requests for more documentation. We responded to the conditions ( see attachments - ) and received assurances from the mortgage banker that we ha... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 26, 2015 - CHASE is not vetting the servicers to whom they sell their mortgage loans and should be investigated for negligence and the consequences it produces. Below is a thread. My mortgage loan was recently ( -/-/15 ) sold by CHASE Bank to a collection agency called -. I never missed a payment nor was late with a payment in the ten ( 10 ) years I was with CHASE. I do understand that, under the terms of the loan, CHASE may sell my loan servicing to other entities. I do expect however that whichever entity they sell it to would be able to service it adequately and legally, and follow the term... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 26, 2015 - I sent my mortgage payment due - -, 2015 to Chase Financial Services, it was received by them on - -, 2 days prior to the due date. Inexplicably and without my permission, they applied the entire payment to principal instead of to my next due payment ( - - ). Then they recorded my - - payment as delinquent and applied a late fee on - -. I received the first notice of this when I got home from work on - - and found a message from Chase advising me to call them. I immediately went to their website to verify they had received my payment. It was then that I lear... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 25, 2015 - CHASE took over servicing my mortgage loan from - in - 2015. I originally set up the drafting of my payment for the - of the month when I refinanced with -, authorized by me on - of - 's loan closing papers. There were no problems with - servicing of my loan. When CHASE took over in - 2015, it drafted my payment on the - of - and - ; and, according to CHASE, this was done based on - records that CHASE had. I asked CHASE if it was looking at the document I executed as part of my loan closing papers ; and, CHASE said no, that it was looking at - account rec... |
JPMorgan Chase Mortgage application, originator, mortgage broker November 22, 2015 - I have got a loan from Chase bank to buy a new home. My experience with them was an absolute nightmare. I am totally unhappy about my experience with - - ( Mortgage banker, NMLS ID - ), - - ( Mortgage Banker, NMLS - ), and the whole Chase bank. They are not good in communicating with their clients. They made too many mistakes throughout the approval process. They were not proactive enough in trying to resolve the issues and pushing to close on time. First, it took them so many days to prepare the docs for the underwriter. They were too late that if I had not paid the rush ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 21, 2015 - - REASON I BELIEVE I AM A VICTIM OF PREDATORY LENDINGChase is STEERING AND TARGETING me. The predatory lender CHASE place people of color into unnecessarily expensive loans as I am a single independent - mother with - children. Chase was not my original lender ; Washington Mutual was and sold my loan to Chase. I had to check the box on my application my race and ethnicity. Even the - application I had to complete you can clearly see my nationality in my last name and CHASE rushed me into to loan modification with no time to consider my decisions. Applied in -/-/- and a Modific... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 20, 2015 - It has come to my attention that a deposit issue with another financial institution has caused an unfortunate chain of events resulting in a mortgage payment due to Chase becoming past due. Chase has since reported my mortgage loan as being once 30-59 days late and then also secondly as being & gt ; 60 days late. In contacting Chase, I was transferred around to several agents before finally being told that my only option was " to just move forward. '' This is neither a resolution nor an acceptable form of customer service. First, the time between my due date and the date that I recognized and ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 20, 2015 - I filed for a bankruptcy, I kept the house and the cars, I filed for a loan modification with chase bank, I was making payments everything was on time. All of sudden chase bank sent me papers to and asked for more information. I sent in all the information with supporting documents. To my surprise, chase sold my mortgage to a different companyNow the new company sent me documents almost doubled my mortgage with noexplanation. I was already having problem making the payment I was making with chaseneed help asapthanks ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 19, 2015 - My mother - - and I are co-owners of our primary residence, which we purchased in -. Then, we had obtained a mortgage from lender Chase for a principal balance of $380000.00, and a monthly payment of $4900.00. In - -, for a number of personal and financial reasons, most of which were temporary, we fell behind on our payments and began the process of applying for a loan modification. ( A foreclosure action was filed against us, but the action was ultimately suspended, as our file was under review for a modification. ) We were finally offered a trial modification in - -... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 18, 2015 - For more than - years I have tried to get the name and contact of the owner of my loan. The servicer is Chase. I have received - different answers from - different banks and additionally, the public records and - show something different altogether from what the banks say. I am entitled to this information under the Fair Debt Collection Practices Act. Chase can not collect a debt without identifying the owner of that debt. I am also entitled to this information under RESPA. I have extraordinary circumstances and have tried for years to get a loan modification. My house has leaked, ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 17, 2015 - I applied for the removal of PMI and was rejected. My LTV is below 78 % and feel it should be removed, as long as payments are current. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 17, 2015 - I have NEVER been late with a payment on this loan. Yet, Chase bank routinely harasses me with collection threats that they state are required by Federal and State law. Not all correspondence contains these threats, only some of the correspondence I receive. Provide the Federal law, State law, rule or term of the note that Chase routinely refers too that affirms the threat contained on some of the banks correspondence and made during some of their telephone calls : " This communication is an attempt to collect a debt and any information obtained will be used for that purpose '' ; " Any p... |
JPMorgan Chase Mortgage application, originator, mortgage broker November 16, 2015 - Client Number - - Issue refinance to a low rate. Current rate 5.6 % Blocked from refinancing my home. Last year sold and investment property and paid down - worth of debt. My credits score was at -. For the last year I have paid all bills on time. See my credit report. My credit score is at -. NO REASON. - said serious delinquency on bills paid in 2011. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 15, 2015 - I have been training to short sale a house in - -, NM. I have had a purchase offer from a willing and qualified buyer, since - -, 2015, but after receiving numerous " commitments '' for conditional approval from the lending institution personnel, almost six months later, all parties are STILL waiting for an approval that seems unlikely to ever come. ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 12, 2015 - Our mortgage payments were 4 months late as - us were unemployed. We called Chase bank who holds the mortgage, and they told us that " if we pay $10000.00 -/-/-, we can then resume monthly payment ''. I made the representative repeat that statement at the end of the call. The call was on - - 2015, When we called back to pay ( well prior to - - ), Chase refused our payment and told us they were starting foreclosure proceedings. We reminded them of the fact that they confirmed multiple times on - - that if we paid $10000.00 -/-/-, that we could resume regular p... |
JPMorgan Chase Mortgage application, originator, mortgage broker November 12, 2015 - Chase Bank will NOT allow us to ReFi our - condo mortgage, their underwriters use a " condo-hotel '' exclusion. There is NO " condo-hotel '' mentioned in either the developers plans on file with the county, nor in any of the individual - condo buildings! We now have a 5.875 % 30 yr. mtg with Chase Bank & have NEVER been behind on any pmt. Recently Chase contacted us and said there was a good chance that they could lower the mtg. rate to 5 % ( still not a - % rate but, better than we have now, ) & there would be NO closing costs pr other costs charged to us. We worked on all the necess... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 12, 2015 - In -/-/- my husband and I purchased our - home. Interest rates were much higher then and several years later we decided to refinance at a lower rate of 7 % -still very high compared to current rates. The loan officer said there appeared to be an error on the original loan. The mortgage had my husband 's name, a married man along with his wife, as the borrowers on the loan, but my name was not on the document. He said it was likely an oversight but of no consequence, he would just correct it. I did n't think about it again. Several years later my husband and I divorced, and my ex husban... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - Today -/-/2015 at -, a representative from Chase Mortgage called and demanded mortgage payments. We discussed that the house is vacant and that I called their office to ask for foreclosure due to my husband 's -. After much discussion, I agreed to try and see if I can do a deed in lieu, that he will send out a representative to see me to help. But toward the end of the conversation, he verbalized that the late payments will be reported to the credit bureaus and the most concerning part is that apparently my mortgage had been reaffirmed. To my knowledge and my atty 's advise, we did... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 10, 2015 - Chase - - - victimized us by approving a modification then said ca n't make payments till new rates are figured out! - a supervisor told me she told them not to say that anymore.Chase charged 19 % intr on - part loan.after a year asked if I wanted to modify mortgage.then select portfolio servicing asked if I wanted to modify mortgage and gave me the runaround after I sent modification packets after packets completed packets, legal aid faxed them and knew they were completed.I 've tried mediation, dream home, making home affordable, FLORIDA hardest hit, bankruptcy told to poor to... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 10, 2015 - Recently my loan payments increased because of an increased need in my escrow account. I am retired and tightly budgeted so an increase of $ -/month is impossible ( partial payments are not accepted ). I learned the reason is an increase in homeowners insurance and taxes. I have explained this to Chase but they say that their hands are tied. I have had to wait to pay each month until my Soc Sec check arrives which makes my payment late. I am appealing the taxes and I have changed insurance companies. Recently I caught up but I still receive telephone calls from Chase Mortgage even when my m... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 9, 2015 - I seemed to have misplaced my old mortgage information for the address of - - -, - CA -. I am hopeful that JP Morgan Chase can assist since the loan was through them and paid off in full. I am wanting a paid in full receipt for that loan if possible. I spoke with someone on the phone who was able to locate the loan information, but I am just wanting a confirmation in writing that the loan was paid in full as agreed. The loan was paid in full in - or - of 1993. Thank you. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 6, 2015 - In -, -, my wife and I re-financed our condo to a 15 years fixed rate conventional loan. Since our LTV ratio was above the - ratio, we were required to pay PMI.Based on discussions with the lender & our loan agreements was the PMI would be automatically removed when at 78 %, which is in line with the Homeowners Protection Act of - ( " HPA '' ) .The original lender was - - - - - Recently, Chase took over the loan.Our ordeal started on -, when I called Chase to have our PMI removed and refund the already paid PMI because I realized that our LTV was at -, which is... |
JPMorgan Chase Mortgage application, originator, mortgage broker November 5, 2015 - chase bank refused to do a refi - I ask them to transfer the appraisal to another bank - -said it was not their policy to do so - can they be forced to transfer? ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 4, 2015 - I received an Escrow Shortage notice via mail from Chase Mortgage. I was not credited for $200.00 to my escrow account for - 2015. My escrow payment comes directly out of my house payment each month. I have called numerous times and spoke with - different people at Chase regarding this. Supervisor - - said I was correct and their statement was inaccurate. She then called me back 2 days later and said she made a mistake and would send me the appropriate paperwork. I have not received anything further and I left a message for her on -/-/15. She has not returned my call. ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 3, 2015 - My wife, - - -, has mortgaged our home to " Chase ''. Property address : - - -, -, Mi -. Chase Loan No. ending in " - '' .Our regular monthly mortgage payment amount is $410.00. On or about - - we made the arrangement to have that amount drawn from our " My Personal Credit Union '' checking account, and that arrangement was confirmed with " Chase ''. On or about - - a " Chase '' letter dated - -, 2015 was received by us stating among other things that due to a credit of $170.00 against our account our payment for the month of - would be $240... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 3, 2015 - I pay my mortgage to Chase via -. I accidently entered the wrong - - - - - - did not contact me, but my payment was returned to them due to the wrong address. Chase sent me a late payment and we ( - ) uncovered what happened. I immediately paid my - mortgage payment. Chase reported me to the credit bureau. I 've had my home for almost 20 years and have never been late. I 'm asking Chase to expunge this from my record based on my good-faith statement. They refuse. I think this is unfair, not consumer friendly, and a severe repercussions for a simply typing error. I ha... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 3, 2015 - Our income has decreased since buying the house and now we have been facing difficulty paying our mortgage. We have requested a loan modification from Chase several times and been denied. Our current interest rate is 8.5 %. We have 15 years left with a principle of $38000.00. Why wo n't the bank lower our interest rate? ... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure November 2, 2015 - Greetings, I have been trying to get a loan modification for the past 5 years. I have tried to work with lawyers and the bank. The bank was mailed a check in - of 2010 and they returned it. I called and offered them - in a cash wire transfer and they refused and hung up the phone. Not just once, but twice!! They got a payout from taxpayers to save their businesses when I did not. Is n't anyone going to stand up to these thieves. They lost my paperwork and I have been fighting them in court for the past several years. I saved MY hard earned money to put down - % for my house. I built i... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account November 2, 2015 - - -Account -Chase- - Ohio -Just received another telephone call today that was rude, arrogant and very antagonistic. I 'm told by Customer Service folks that the telephone call was from your default section of Chase. You have been told to stop these antagonizing telephone calls and correspondence with this threat. You continue to ignore my instructions to stop. Once again these calls and letters with this threat must stop. On hold for - minutes so far today and still your representatives lie and tell me there is a law that requires them to make this threat. Left messag... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 31, 2015 - My mortgage escrow continues to be mis calculated each year. It is not increasing because of an increase in taxes or insurance, it is increasing because of poor calculations and they never have to provide proof. I entered into a loan modification process with them in -/-/- I was only - payment behind. I followed there procedures during the trial and entered into the perm modification -/-/- at that time they told me my escrow was behind and they had to increase my payment by - or - dollars. here we are again they are now saying I 'm - behind/short. They never corrected my... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 30, 2015 - Foreclosure- Fees and Cost Dispute - Sale date -/-/2015. $6700.00 Force placed insurance, - clearly had own insurance for the entire duration of the mortgage w/ supporting docs- forced into foreclosure- lender closed the loss mit assistance file while dual tracking the file into foreclosure, - could never reach for one person to handle the acct- escalations gave conflicting information always promised to call and us updates as to the status of file, but did n't. The - had - and since authorize someone else ... |
JPMorgan Chase Mortgage settlement process and costs October 29, 2015 - In 2012 I owned a property at - - - - - SC, -, it was in arrears and headed for forclousure, I was sent a letter from Chase that they would buy the property at $34000.00 if it passed inspection and release me from the mortgage with no detrement to my credit. I am trying to purchase a home at this time and they have reported it as a Deed in Lue, this was not what I was told I spoke to Chase this am and they said that I signed papers to that effect, I did not read the papers and went on the facts that I was told by there rep over the phone, ... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 28, 2015 - I have a mortgage loan with Chase on a home with my partner since -/-/-. We got married in -/-/- but due to FL law we were not recognized until -/-/-. In - she filed for Chapter - Bankruptcy and the without my knowledge included the house in the filing. I have been making payments on the loan myself since -/-/-. During my mediation I pulled my credit report and realized my Chase Mortgage payments were not being reported. I did more research and found out that my spouce was removed from all financial repsonsibility for this loan. My problem with Chase is that during th... |
JPMorgan Chase Mortgage loan servicing, payments, escrow account October 27, 2015 - JP Morgan Chase closed homeowner 's Original Loan ( ... -/-/- ) on or about -/-/- during the commission of illegal loan procedural acts. JP Morgan further covered up these illegal loan procedural acts from homeowner until she accidentally found out from their own employees during - holiday in 2014. Homeowner also discovered other illegal loan procedural acts performed by JP Morgan Chase. JP Morgan Chase had no intentions of letting this homeowner know about their illegal loan procedural acts. Because of the continued cover-up homeowner reserves any and all of her rights against JP... |
JPMorgan Chase Mortgage application, originator, mortgage broker October 27, 2015 - We have been going through the process of getting a mortgage through Chase and have suffered from incredibly poor service and the bank being unable to answer our questions in a timely manner. Our original loan officer seems to have been suspended and his boss is supposed to be handling our case, but he clearly does not have the time or the interest in our loan so we are left with the loan processor who is at a major disadvantage due to our loan officer 's royally screwing up our information that has been repeatedly sent to underwriting ( incorrectly ) and her own inability to keep straight wha... |
JPMorgan Chase Mortgage application, originator, mortgage broker October 26, 2015 - My home insurance by agreement in my filed mortgage is to be held in escrow. Prior to leaving in -/-/- for vacation, I sent my invoice from my insurance company to Chase. This clearly stated the payee as being - - - - -. When I returned, I followed up and after being on the phone for about 20+/- minutes, I was asked to stay on the phone to help solve the problem with the insurance company and I told them that they could call me back when they had them on the phone. I had an appointment. No call back. After my appointment started the process over. The representative was rude... |
JPMorgan Chase Mortgage loan modification,collection,foreclosure October 25, 2015 - we have tried for a home modification for almost 6 years. we kept getting the run around. they gave us a court date the judge said we had to be out in two months. we found a place to rent. a week before the forclosure. the bank said try again for a modification. then they said we ca n't help you. you left the house. we did what the judge said. we checked on the house everyday. just another run around. the reason we asked for the modification my husband got sick and had to go on -. we could not make the high payments anymore. ... |
JPMorgan Chase Mortgage application, originator, mortgage broker October 24, 2015 - -On -/-/-, I contacted Chase to apply for a mortgage. I received a pre-qualification on -/-/- from - -. On -/-/- I contacted Chase 's - # to inform them I had my executed contract. After not being able to contact -, I spoke with the next banker at the - # to find out how to proceed with the application. I was told there was a dispute on my file and I would need to address this before proceeding. I immediately contacted - - regarding the dispute that I had filed in -. On -/-/- I received a letter from - -, addressed to the cre... |