JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Minnesota

We applied for a mortgage with the - Branch of Chase Bank in - for the purchase of a property on -, a cooperative building. We were issued a good faith estimate on - - and a lock-in agreement. We were issued a mortgage commitment letter on - - ( attachment - ). At this point, we withdrew our application with a competing lender because we thought the commitment Chase was binding. The Chase commitment letter had conditions - requests for more documentation. We responded to the conditions ( see attachments - ) and received assurances from the mortgage banker that we had met the conditions. Despite making every effort to satisfy the conditions of the letter - and satisfying those conditions as far we can tell - Chase reneged on its mortgage commitment on - -, five days prior to the scheduled closing ( - - ). Nor has Chase has responded for our repeated request for an explanation in writing for its decision ( attachments -, - )