JPMorgan Chase Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts

Chase will not release the remaining funds from the insurance settlement I received as a result of storm damage my home received last winter. The amount they are holding is approximately -. The give me inconsistent answers as to why they are holding back the funds.

JPMorgan Chase customer in Massachusetts
Dec 01, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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How JPMorgan Chase handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20150255075100125150Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseLoan servicing, payments, escrow account3.0%71.3%9.2%4.3%2.7%8.3%1.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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