Conventional fixed mortgage Loan servicing, payments, escrow account
JPMorgan Chase Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Georgia
- -Account -Chase- - Ohio -Just received another telephone call today that was rude, arrogant and very antagonistic. I 'm told by Customer Service folks that the telephone call was from your default section of Chase. You have been told to stop these antagonizing telephone calls and correspondence with this threat. You continue to ignore my instructions to stop. Once again these calls and letters with this threat must stop. On hold for - minutes so far today and still your representatives lie and tell me there is a law that requires them to make this threat. Left message for - - ( sp ) for a call back. Betcha it wo n't happen. Talked to a - - ( sp ) and he refused to forward the call to his supervisor after repeated requests. - - tells me that he is calling in the loan. Well now, just how do you think you 're gon na do that? THE LOAN IS CURRENT! IT HAS NEVER BEEN LATE! Told him to send that to me in writing ; he refused. This situation is intolerable and must stop.
JPMorgan Chase customer in Georgia
Nov 02, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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