Conventional fixed mortgage Loan servicing, payments, escrow account
JPMorgan Chase Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account North Carolina
My mortgage escrow continues to be mis calculated each year. It is not increasing because of an increase in taxes or insurance, it is increasing because of poor calculations and they never have to provide proof. I entered into a loan modification process with them in -/-/- I was only - payment behind. I followed there procedures during the trial and entered into the perm modification -/-/- at that time they told me my escrow was behind and they had to increase my payment by - or - dollars. here we are again they are now saying I 'm - behind/short. They never corrected my credit from the modification and clearly have not reviewed the process they use to calculate escrow. I want a full accounting of my escrow payments. I told them this. They are continually messing up my account. They even got my interest paid incorrect for -/-/-. I do n't know what they are doing but it is not in my best interest. Please help me, - -,
JPMorgan Chase customer in North Carolina
Oct 31, 2015
* Source: CFPB Complaint Database
JPMorgan Chase response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.jpmorganchase.com/ |
Phone | (212) 270-6000 |
[email protected] | |
Address | 270 Park Ave Fl 12 New York NY 10017 |
JPMorgan Chase | |
JPMorgan Chase |
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