JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

My wife and I were trying to get a home equity loan. I asked for your help earlier this year, case -, and I have learned more about the problem. Earlier in our loan, - went out of business and Chase took over our mortgage. The loan was never transferred. This info was taken from your investigation earlier : On -/-/-, in order to allow a new lien release to be processed, our Legal Department asked to have an Assignment prepared to show the transfer from - - - to JPMorgan Chase Bank , N.A . However, on -/-/-, we received confirmation from the Lien Release Department that - - - had closed in -/-/-. Therefore, the Assignment can not be obtained. We need to get this fixed ASAP as we desperately need the loan. Could you help or give me some information? Thanks