JPMorgan Chase Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker North Carolina

chase bank refused to do a refi - I ask them to transfer the appraisal to another bank - -said it was not their policy to do so - can they be forced to transfer?

JPMorgan Chase customer in North Carolina
Nov 05, 2015

* Source: CFPB Complaint Database

JPMorgan Chase response to complaint:
Closed with explanation

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How JPMorgan Chase handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3JPMorgan ChaseComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/201501020304050Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3JPMorgan ChaseApplication, originator, mortgage broker1.6%70.7%13.2%2.9%2.2%8.3%1.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact JPMorgan Chase

http://www.jpmorganchase.com/
(212) 270-6000
marianne.lake@chase.com
270 Park Ave Fl 12
New York NY 10017
JPMorgan Chase
JPMorgan Chase

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