JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Michigan

My wife, - - -, has mortgaged our home to " Chase ''. Property address : - - -, -, Mi -. Chase Loan No. ending in " - '' .Our regular monthly mortgage payment amount is $410.00. On or about - - we made the arrangement to have that amount drawn from our " My Personal Credit Union '' checking account, and that arrangement was confirmed with " Chase ''. On or about - - a " Chase '' letter dated - -, 2015 was received by us stating among other things that due to a credit of $170.00 against our account our payment for the month of - would be $240.00 ( the basis for the credit was not disclosed ). We thereafter made arrangements with " Chase '' to have that amount withdrawn from our account for the - payment as that letter stated. Thereafter, a letter was received dated - - and another dated - - from " Chase '' stated a payment of $410.00 would be withdrawn from our bank account for the - payment. We immediately called " Chase '' -spoke to a representative and confirmed the payment of $240.00 ( confirmation # -.


'' have accomplished no settlement ; but a repeat of the demand for the Regular monthly payment. We surmise that the " credit '' was a return of Attorney fees assessed against our account for foreclosure actions taken by a law firm in -/-/-/-/-/- 2015. Undoubtedly Credit Agencies have been informed of a missed monthly mortgage payment for - 2015 with the negative effects thereon. We believe " Chase '' has violated the Fair Debt Collection Act. We want our account audited with a Report issued thereafter and all credits due placed on our mortgage account, credit accounts and payment of any applicable penalties assessed against " Chase '' and in our favor. We have tried to resolve the matters with " Chase '' by phone and have accomplished nothing another than repeats of demands for late payments to be made. Thank you for working your way through the details of this administrative nightmare.