Review and analysis of over 9,083 Conventional Fixed Mortgage complaints against Bank of America
Bank of America consumers have reported over 9,083 official complaints related to Conventional fixed mortgage. Out of the 9,083 consumer complaints against Bank of America, 26% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 97% were processed in a timely manner. 3% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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Bank of America Mortgage application, originator, mortgage broker April 3, 2017 - In -/-/- I had a home mortgage with Bank of America ( $300000.00 ). In -/-/-, I filed for bankruptcy. At this time, BOA sold this mortgage to -. I had this mortgage re-certified with - during the bankruptcy. Never missed ANY payments, loan was never in default either with BOA or -. In - of -, BOA filed or claimed that my mortgage was delinquent and in collections at the sum of $330000.00? This information is reflected on my - credit report as a " Collection Account ''. This false information affects my credit status, my credit score and is incorrect. I believe B... |
Bank of America Mortgage loan servicing, payments, escrow account April 2, 2017 - Diligently making my mortgage payments for the life of the loan, on -/-/2017, I was unable to make the final payment, due -/-/2017, for the $720.00 balance due. Unable to make the payment on-line at the BOA web site, I went to the local branch in -, where I live, presented the -/-/2017, monthly payment coupon and check for the $720.00 balance due to Teller " - '', who was unable to accept my payment due to a " computer error ''. Teller " - '' then contacted BOA Relationship Manager, -, to request assistance. - was also unable to accept my $720.00 balance due payment ... |
Bank of America Mortgage loan modification,collection,foreclosure April 1, 2017 - Bank of America has put my home into foreclosure eventhough I was supposed to receive a modification package. Furthermore a Bank of America and it 's contractor caused damages to my home.... |
Bank of America Mortgage loan modification,collection,foreclosure March 30, 2017 - In - my husband and I refinanced out home with Country Wide Home Loan to consolidate a first and second loan, substantially lower interest rate and cash out some equity. When the original loan was started in -/-/- we were not married as of yet but was married prior to final documents being signed therefore the property remained solely in my husband 's name since he had purchased the property a couple of years earlier. In -/-/- a second was taken out which was a joint loan and therefore changed title on property. After finalizing the refinance in -/-/- a loan agent approached... |
Bank of America Mortgage loan modification,collection,foreclosure March 30, 2017 - I had a modified mortgage in - and my payments kept going up and I was having trouble making those payments. I am a -, I could be working one day and out of work for 8 months. This job is very unpredictable. -/-/- I was given a forbearance loan and made all the scheduled payments. I did not realize it was for only for 12 months. I made the payment in - and -/-/- at the forbearance rate. I tried making -/-/- payment and was told I was in foreclosure since -/-/-. I have not received any notice of foreclosure. They said I have to " repay '' the overdue balance as stat... |
Bank of America Mortgage loan servicing, payments, escrow account March 30, 2017 - I recently refinanced my mortgage with Bank of America. They offered a - Payment a year plan which I opted to participate in to help me due to the fact I have - mortgages at this time due to a recent divorce. My first application for this program was - - and it was to take place - - for the first deduction from my bank account. My loan number with BofA is -. This never happened as I was told it would. I reached back out to the bank and they told me I had to pay the loan in advance again and they would start it in - on the - and - of that month. Again it did not ha... |
Bank of America Mortgage settlement process and costs March 30, 2017 - Bank of America Home Loans provided incorrect information as to where I should wire our down payment for our new home. We ended up following their instructions and wiring the money and were informed later that the funds had n't been received. Our funds are currently in limbo as a result of Bank of Americas 's complete incompetence.... |
Bank of America Mortgage loan modification,collection,foreclosure March 29, 2017 - My husband and I refinanced our home in -/-/-, so we could get a lower interest rate. So, after my husband setting up this meeting to sign the papers and in trusting the agent that came to our home and the bank my husband set this up with, we signed and got a lower rate. In -/-/-, my husband and I separated and he moved out, so called the bank to see about making partial payments until I got a full time job, then I would be able to make the full payment. The bank at that time told me to call back in a couple of days so I did. When, I called back in a couple of days, they told me the ... |
Bank of America Mortgage loan servicing, payments, escrow account March 26, 2017 - I have been going back and forth with Bank Of America trying to get a modification on my loan they purchased from another bank. I am not going to provide too much of my personal information due to he fact that I am uncertain of the security of this site. I have been telling Bank of America that my interest rate is 8 % which is way too high. I have had my mortgage for about 10 years and only $300.00 is going to the principle of the mortgage to pay it off. I paid over $25000.00 in interest alone to BanK of America. If this bank received bailout money from the government why is it so hard fo... |
Bank of America Mortgage loan modification,collection,foreclosure March 24, 2017 - I had a loan with Bank of America for roughly $1600.00 a month, then experienced I a job loss due to the economy. I applied for remodification and became employed again during this application process. BOA kept stating that the documentation that I was sending was out of date range or that they did n't receive it or that it came through but was legible. Basically they were stalling the remodification process. My boss even got on the phone with them at one point because he saw what they were doing and said he witnessed the paperwork being sent on multiple occasions. Later I read in the news t... |
Bank of America Mortgage loan modification,collection,foreclosure March 17, 2017 - I have been sending complete loan modification packages to my lender. He tells me to wait 30 days and after that he sends me a new package to apply again, without giving me any answer. We have repeated this process over and over again without any help. I attach the last letter they send me, equal to many they sent before.... |
Bank of America Mortgage credit decision / underwriting March 17, 2017 - Bank of America is reporting my balance incorrectly on my - Credit Report. This error lowers my credit score and causes a denial of a student loan.... |
Bank of America Mortgage loan servicing, payments, escrow account March 16, 2017 - My mortgage was paid in full years ago and now the bank is saying that it was not satisfied. I have the proof and documents to prove otherwise... |
Bank of America Mortgage application, originator, mortgage broker March 16, 2017 - In order to purchase the house/property ( -, -, T- - - Myself and my partner completed Origination of the loan the application process. I had a good credit score with a smaller salary job and she had a low credit score but was self-employed and made a much higher income. -, -, said that she could still make the purchase work to ensure that my partner was on the Warranty Deed ( title ). She said how it is done is to list our incomes together but only use my credit score. If you look at my exhibit A : the Uniform Residential Application where is states who should be placed on t... |
Bank of America Mortgage loan servicing, payments, escrow account March 14, 2017 - Bank of America sent us a check in the mail for overage on our escrow account, They did not complete and escrow analysis on our account as to date- Normally they would pay the Home owners insurance first they they would see how much money would we owe to pay our taxes. But to the large refunded amount we will receive from escrow will make us short from with paying our home loan, Later they will submit a larger fee for us to pay on our home loan.... |
Bank of America Mortgage application, originator, mortgage broker March 9, 2017 - I applied for a refinance on my condo with my current lender, Bank of America, in -/-/2016. 20 year fixed rate on an investment property condo, 3.75 % fixed rate. During the underwriting process, it was discovered ( by BofA no later than -/-/- ) that there was an insurance coverage issue with my building. They did not notify me of this problem until AFTER the appraisal had been completed ( -/-/- ) and I called them ( -/-/- ) and it was too late to cancel/reschedule in order to avoid a $690.00 appraisal charge. At no time was I notified of any other issues/problems with the u... |
Bank of America Mortgage loan servicing, payments, escrow account March 8, 2017 - Hello. I like to pay my mortgage in advance and recently tried to increase the period I pay from one month to two months paid in advance ( Which means my normal payment would be due today for - but instead I have already paid - and want to pay - ). I do this because I travel frequently and for long periods and do not want to forget to pay my mortgage, or have difficulty because I am out of the country. After I recently paid - successfully I received a cryptic letter ( attached ) from a debt collector (! ) stating that payment was not applied as a regular monthly payment. Loggi... |
Bank of America Mortgage credit decision / underwriting March 6, 2017 - I received a piece of rental property in my divorce settlement. However, the mortgage still had my ex-wife 's name on it which I needed to remove. I applied with Bank of America to assume the loan myself in an effort to get my ex-wife 's name removed. Bank of America denied my loan assumption based on the following factors : ( 1 ) Serious delinquencyand public record or collection filed ... this is true ... I did have a home foreclosed on back in -/-/- ... I was under impression based on what I have read that major credit events like this come off your record for credit consideration afte... |
Bank of America Mortgage loan servicing, payments, escrow account March 4, 2017 - The bank that holds the mortgage for my house is charging me litigation fees of $1100.00. I have never missed a payment and I have never been late with a payment. I called Bank of America several times and requested to find out when the fees where incurred and which litigation they pertain to. They have not provided me with any information whatsoever about these fraudulent fees.... |
Bank of America Mortgage application, originator, mortgage broker February 28, 2017 - My ex-husband applied for a loan modification with Bank of America ( BofA ), while we were in divorce proceedings but still legally married, with the hired assistance of - - and - - of the now-defunct - company in - -. - and/or - forged my financial information and my signature on the BofA loan modification application WITHOUT my knowledge or consent. Along with the application, a court transcript of a divorce settlement was provided to BofA by - - ( ex-husband ) and/or - representatives who represented to BofA that it was a final divorce judgment, which it ... |
Bank of America Mortgage loan servicing, payments, escrow account February 28, 2017 - We closed on our home with a BoA jumbo mortgage loan in -/-/-. Approximately 6 months after our closing, the city sent us a notice saying that our taxes had not been paid. We contacted BoA and it was hard to get a hold of them. When we finally did get a hold of them, they assured us that they would take care of it. Now, 1.5 years after our closing, we received another notice from the city saying that our taxes are delinquent again. After speaking with the city tax assessor 's office, it seems that our taxes have never been paid in the last 1.5 years and our property is going up for auctio... |
Bank of America Mortgage loan modification,collection,foreclosure February 28, 2017 - To whom it may concern, - - - South Carolina - Loan Number : - Doc ID - My name is -. I am writing an in-depth letter with complaints against Bank of America, N.A., BAC Home Loan Servicing , LP FKA Countrywide Home Loans Servicing, LP. In this letter, I will be including a lot of important information and facts on why I feel I have been treated unfairly according to the laws and been - discriminated against. In - I bought a home from America 's Wholesale Lenders, which I thought was a mortgage company. Here are the facts about America 's Wholesale Lenders that I hav... |
Bank of America Mortgage credit decision / underwriting February 27, 2017 - Many attempts to have my mortgage reported to Experian.... |
Bank of America Mortgage loan servicing, payments, escrow account February 27, 2017 - - - 2nd morgage with -. We were involved with class action lawsuit that found - guilty of charging us for unnecisary insurance. They started an insurance escrow/charge for not having insurance. - was forsed under court order to refund moneys collected while serviceing loan to consumer/Me. Aprox $300.00. Shortly after payment was recieved loan got transfered/acquired by Bank of America. On our Bank of America statements there was a negative Escrow balance listed. This is our 2nd mortgage and should not have an Escrow account attacted to it. ( all insurance and taxes are paid ... |
Bank of America Mortgage loan modification,collection,foreclosure February 24, 2017 - I - experience hardship due to car issues, ill parent, and child - that has caused me to miss work and therefore income. I applied for a loan remodification and was decline. I believe Bank of America does not want to assist me because the property value of my home is high and they will make money but selling the home. The initial modification ballooned my payment higher than what I originally paid. Therefore causing me to fall behind on my note. Now they are proceeding with foreclosure. I do not find this practice just. I have submitted documents which were the same income and bills that... |
Bank of America Mortgage loan servicing, payments, escrow account February 17, 2017 - This is my third complaint filing on Bank of America. The Mortgage Servicing Rules requires that a servicer credit a periodic payment from a borrower as of the day of receipt. Three checks were attached to print out from the online banking system and placed in the night drop on -/-/16 but not posted until -/-/16. I have asked three times that the payments be reapplied to the day of receipt. I have been told that BOA has 24-48 hours to post payments placed in the night drop. I have asked twice for something in writing with that information because it is not posted on the night drop ... |
Bank of America Mortgage loan servicing, payments, escrow account February 16, 2017 - My Home was foreclosed on - 2016 by Bank Of America. I was making my mortgage payment monthly and was not behind on my payments. I have contacted my mortgage company and requested they modify my home mortgage and rescind the foreclosure. Bank Of America is the Investor for my mortgage and - - Loans is the servicer... |
Bank of America Mortgage application, originator, mortgage broker February 15, 2017 - I applied for a mortgage with Bank of America. After receiving the closing statements I noticed all of the closing estimates were considerably higher. I asked that they withdraw my application. Unbeknownst to me Bank of America ordered an appraisal on the property. I learned about it when my agent called me. they still continued to say that they did not. They billed my credit card for an appraisal that was useless to me. After I complained and spoke to the vice president They still refused to give me back my money. -- - phone AVP Sales operations - - - - Fl. -... |
Bank of America Mortgage loan servicing, payments, escrow account February 14, 2017 - This is my second request for help. My mortgage payments were not posted on the correct day. I never spoke to anyone at Bank of America about my problem. I received in the mail a letter about the processing time for night drop that I was not satisfied with.... |
Bank of America Mortgage loan modification,collection,foreclosure February 13, 2017 - We got behind on our mortgage, tried to do a loan modification, kept getting different information from the very many different people we had to talk to. Assigned a customer relations manager that we never got to talk to. Paperwork was mishandled until it got so close they did n't postpone the sale date. Even though underwriters got the paperwork and assigned a code saying it was all correct the day before the sale, they still did n't postpone the sale.... |
Bank of America Mortgage loan modification,collection,foreclosure February 13, 2017 - I have tried to work with Bank of America my Servicer since -/-/-. I have not been able to complete a loan modification due to - Customer Relationship Managers and - folks from the Office of the CEO for Bank of America. During a Loan Modification -/-/- they removed my Customer Relationship Manager and sent my loan to Foreclosure. I sent in all the documents that were required. They lost my - to reinstate my loan and took my 10 days to get them to find my money to reinstate my loan. I applied for a modification and Bank of America never returned my calls or worked with me. I ... |
Bank of America Mortgage loan servicing, payments, escrow account February 10, 2017 - I currently have a case # - if you look at this you 'll find that Bank of America is still charging a PMI on my mortgage even though I been into this mortgage going on - years. I will go over this again. I purchased my home in -/-/- I 've never been late or missed any payments. In -/-/- I refinanced my mortgage using the same lending company as used to create the original mortgage. The cost for the home when I purchased it was $180000.00 and I put - % as a down payment. I now owe approximately $130000.00 When I refinance it was HARP because my home is under water. My pro... |
Bank of America Mortgage loan modification,collection,foreclosure February 10, 2017 - My prior complaint # - has yielded no results even though billions of homeowners continue ( like myself ) to be victimized by Bank of America. I am requesting information as to who is the legal owner of my mortgage? Also what securitization of trust information is connected to this loan. Complaint # -. Neither I nor my attorney - was offered a loan modification even when we requested one. Also the reason for denying my loan modification request.... |
Bank of America Mortgage application, originator, mortgage broker February 7, 2017 - The refinance application made on -/-/- with Bank of America was canceled without notification. I believe it was canceled on -/-/- however as of this date, -/-/-, I have only anecdotal evidence the loan was indeed canceled. I received further documentation from Bank of America on -/-/- showing loan estimates and loan program disclosures. It appeared to me that we were proceeding accordingly with completing the loan process. I have made several attempts at understanding why however no one at the bank has come forward with any answer. I also filed a complaint on line at the b... |
Bank of America Mortgage loan modification,collection,foreclosure February 7, 2017 - My husband and I have totally depleted our financial resources and can no longer make our house payments. We are in our mid -, I am retired, he needs to. We did some amateur research and decided to investigate possibility of " Deed in Lieu of Foreclosure ''. Our house payments have been going to Bank Of America so that was our first call on - -, 2017. We endured - transfers to differing individuals, all of whom wanted to talk about re-finance options. Since we can not even afford utilities we can not stay in this house. We explained that to each person and each responded with " I c... |
Bank of America Mortgage loan servicing, payments, escrow account February 6, 2017 - Lender did n't notify that insurance had been canceled and the Insurance company was sending notices to them.... |
Bank of America Mortgage loan servicing, payments, escrow account February 1, 2017 - I sent Bank of America a letter of intent to recast my mortgage, a certified check to be applied against my principal and a seperate check to cover the recast fee. Both checks were received and deposited at the end of -, over a month ago. I contacted BOA in early - to request a status report. Was told they lost my letter of intent, faxed another letter of intent. Called a week later and was told that the back office team had not assigned the request for recast. Was told that a specific request to assign the recast would be made that day, - -. Was told that it would take two weeks t... |
Bank of America Mortgage loan servicing, payments, escrow account February 1, 2017 - I submitted an initial complaint on -/-/-, of which received - status calls back from Bank of America, however, - from the BofA Regulatory Complaints Dept ( - - ) has no clue of THE CURRENT BOTCH-UP in the works at Bank of America, and based on her latest message to me on -/-/-, likely has no idea of the current status either. On -/-/- Bank of America finally decided to pay my insurance policy premium ( TWICE ). Not only did they pay it twice, THEY ALSO PAID THE WRONG AMOUNT ... ... ..TWICE. The invoice presented to them was for $4600.00 ; after some -... |
Bank of America Mortgage loan modification,collection,foreclosure January 24, 2017 - I writing with concern to amend and dispute information regarding complaint submitted case number - Bank of America. This will be a new complaint. Bank of America stated in a letter I receive that they never received information from my Lawyer regarding a request for reaffirmation for my home loan. My lawyer have sent me documents request that was sent to Bank of America. That confirm that Bank of America receive the request for reaffirmation. On -/-/2016 letter explaining they never receive information for my Attorney also enclosed with the letter I receive document for Bank of America ... |
Bank of America Mortgage loan servicing, payments, escrow account January 24, 2017 - I 've been asking Bank of America for legal documents on my loan for literally years now, probably 5 years, but very interesting that when they turned over my loan for servicing that all of the sudden there was documentation created. They created an Assignment of Mortgage from - via the - system to Bank of America and then a month later from the - system for - to - ( - ). Now Bank of America has been stating for years that - is the owner so what is all of this? Bank of America 'seized ' ownership for a month even though been collecting from me for years and then assigned i... |
Bank of America Mortgage loan servicing, payments, escrow account January 20, 2017 - I first e-mailed the Bank of America for a payoff amount on my mortgage on - -, 2017. Although this generated a reply that my e-mail would be answered within two days, I received no reply. I again e-mailed on - -, and again received no reply. I called on - - and received an automated replay that the payoff would be $18000.00, and also received a telephonic message that I would have to call and stop automatic payments. The automated phone line would not accept the instruction after hours. I called, I called on - -, waited over twenty minutes to contact someone, asked f... |
Bank of America Mortgage loan servicing, payments, escrow account January 20, 2017 - I had a residential mortgage on my condominium with Bank of America that was paid in full in -/-/2016. Despite repeated calls over nearly 6 months to their Customer Service line, and repeated promises made by Bank of America, I have never received the Satisfaction of Mortgage Documents or the original note. My understanding is that under Federal Law the Bank has only 30 days to send these documents. Nearly 6 months have expired. The address of my Residential Condominium is -, New York - - The accont nuber with Bank of America is -... |
Bank of America Mortgage loan servicing, payments, escrow account January 19, 2017 - Bank of America sent me this FRAUDULENT DOCUMENT : IRS form - for -. How do I know if is fraudulent? It is because Bank of America has not held my primary mortgage loan since - -, -. See letters attached from BofA dated -, -, and from - dated -/-/- I never received any money from BofA, or any correspondence from them ever. I never was awarded any loan modification. I was never paid any refund or credit, nor notified of any overpayment of interest. The outstanding principal information on the form is not correct as recorded. I had applied to the Bank of Amer... |
Bank of America Mortgage loan modification,collection,foreclosure January 19, 2017 - I applied for re-modification loan file with Bank Of America starting months ago with my husband but was decline with my husband due to LTV/ratio and was told was qualified to do a short sale ; however due to changes in my marital status, I re-applied on my own immediately right afterwards. Bank Of America still had all my information from previous loan application submitted with exception of the separation/divorce agreement ; however other than my processed application, Bank Of America kept requesting the same information over and over again that was given previously one being the -. I sen... |
Bank of America Mortgage application, originator, mortgage broker January 13, 2017 - - CFPB : TARP Fund Recipient Bank of America violated RICO and TARP by interfering with and denying me HAMP/HARP. I demand to Close on the Refinancing effective -/-/-. Sincerely, - - - - - - - - - -, IL - --... |
Bank of America Mortgage application, originator, mortgage broker January 12, 2017 - My complaint is toward Bank of America. My friend ( - ) and I ( - ) are buying an investment property. My friend works as an - - for a - company in - - being paid in - dollars. He is over there on a short tem contract. He is not scheduled to be back in the - until the beginning of - when his contract is up. - executed a Power of Attorney that gave me the right to sign on his behalf for the investment property purchase. The Power of Attorney was signed and notarized at the - - in - - by a - notary. I was just told by a BoA representative that th... |
Bank of America Mortgage loan servicing, payments, escrow account January 11, 2017 - I had original loan with Bank of America for 30 years, which I do not have escrow with them. They were falsely calculate my principal and interest, which lead to false amortization table for my loan. They need to correct the number start on -/-/- for me. In -/-/- they sold my loan to -. My loan at that time had property tax delinquent in the amount of $21000.00, so - Mortgage put our loan to escrow with them. In -/-/- I sent in exact amount of $21000.00 to pay off the tax delinquent, and request them to close the escrow account for me, but they did not apply my money... |
Bank of America Mortgage loan servicing, payments, escrow account January 9, 2017 - I have a mortgage loan with Bank of America with an escrow account balance in excess of $7000.00. Since -/-/-, both myself and my insurance agent have been requesting that BofA release funds to pay a $4600.00 insurance invoice from our escrow account. To-date, despite at least six attempts from me directly, as well as many from my insurance agent, BofA has refused disbursement and I have since lapsed in my insurance policy. I have received excuses first stating that the disbursement was refused because BofA perceived the request as a duplicate policy, as the insurance company sends -... |
Bank of America Mortgage settlement process and costs January 7, 2017 - The terms of my mortgage refinance loan at closing were not the locked in rates of my application or what I was promised. I became aware of the changes when I reviewed my closing documents, there was no explanation prior to the date of signing.... |
Bank of America Mortgage loan servicing, payments, escrow account January 6, 2017 - I 'm writing to report an inconsistent, inaccurate and incredibly deceitful customer service practice relating to my mortgage account ( account number ending in - ) with Bank of America. No address changes on any accounts should be made without documenting the conditions surrounding the address change.... |
Bank of America Mortgage loan modification,collection,foreclosure January 5, 2017 - My loan modification application is complete as of -/-/2016. Bank of America has not provided written acknowledgment of the receipt and completeness of my loan modification application within - business days, as required under - CFR - ( b ) ( 2 ) ( i ) ( A ) - ( B ).... |
Bank of America Mortgage loan servicing, payments, escrow account January 3, 2017 - Bank of America has - the ability to make principal only payments on their website. The only way to pay extra principal payments is to make a future loan payment, and then pay extra on top of that.... |
Bank of America Mortgage application, originator, mortgage broker December 24, 2016 - During -, neighborhood listings show marked increases in value. This trend continues throughout the course of -. Property Sales/ SF value range from $ - to $ - for the above referenced period ( attached graphic refers ). Been a Bank of America ( BoA ) Customer for 22-years. Complaint Basis : -/-/- : Loan application to convert to 15-yr conventional loan commenced with $550.00 payment. -/-/- : Rate locked at 3 %. -/-/- : Immediate neighbor 's property is listed for sale ( - Construction, same lot size, smaller home with Q4 finishes ) appraised at $ -. -/-... |
Bank of America Mortgage loan servicing, payments, escrow account December 23, 2016 - I have previously submitted a complaint against Bank of America ( Case number : - ) in -, 2016. I had received notice that the company would resolve the issue and did not dispute their response right away. I have been unable to navigate a response on the previous complaint number - and have been unable to reply to the emails. This complaint is in regards to Bank of America 's failure to adhere to their proposed resolution of removing the escrow charges from my payment despite my compliance in paying the escrow balance to -. Bank of America has filed a notice of Default and Intent t... |
Bank of America Mortgage loan servicing, payments, escrow account December 21, 2016 - I have been with Bank of America for many years with my Mortgage loan I felt happy and comfortable having my loan with them and being able to pay and easily access my loan information online. I received a letter from bank of america that they have sold transferred my loan to a third party service. I have looked at the third party service company and I am very unhappy with this the new third party company to service my loan is - - - - which has a payment option for paying online I would have to pay - - I total am appalled I have excellent credit and to be transferred to a low ... |
Bank of America Mortgage loan servicing, payments, escrow account December 21, 2016 - I was on Bank of America website last week to make a payment to my mortgage account. The website was having issues, I was not able to submit a payment. I made a complaint via the on-line message center, I never received a response from BOA. I went back into BOA yesterday to try the payment again, there was NO mortgage listed there at all. I called BOA, they said the Sold my mortgage to - - - - which is a total SCAM company. I do NOT want my Mortgage sold, I like having my mortgage account with Bank of America. I have several accounts with them. This is extremely distressful and ... |
Bank of America Mortgage loan servicing, payments, escrow account December 21, 2016 - - services changed my address for emergency purposes. When BOA asked my insurance company to provide proof of coverage the documents show the new address not the old address. I have provided BOA proof of the new address from my county at least 6 times via mail, fax and email. When I call in every person every rep tells me they see the documentation but do not know why it is not fixed and they do NOT have the ability to get someone on the phone. They keep just sending emails. Since this has occurred BOA has threatened me 2 times with buying homeowners insurance at MY expense because they can... |
Bank of America Mortgage loan servicing, payments, escrow account December 21, 2016 - I am a Realtor, representing a seller of a flooded home in -, LA. The owner has flood insurance and a check has already been disbursed and forwarded to Bank of America and is in their escrow account. We now have the house under contract to be sold, and BofA will not cooperate in providing a pay-off so that the act of sale can be conducted. We have been stalled for 3 weeks, and are getting nowhere in dealing with the pay-off department.... |
Bank of America Mortgage loan servicing, payments, escrow account December 20, 2016 - I have been a homeowner in my current home for approximately 10 years. Every year I have always paid my property taxes. I have never had a escrow account and it was never in my loan documents for me to have an escrow account. My county issue our tax bill in the month of -. It is due in - installments which is in - and then again on - -. This year as in previous years I plan to pay my bill prior to the - - deadline. When I went to pay my taxes on - -, 2016, I discovered that the taxes had been paid and I did not know how or why. A week later I received a letter from B... |
Bank of America Mortgage application, originator, mortgage broker December 18, 2016 - I can give you more detail at a later date if needed but the condensed version is that I app applied and was accepted for a loan with Bank of America and through the process the amount that would be payable per month changed 4 times till literally the night before closing it was higher than I knew I could afford. I was not given that amount till I called my loan officer the night before because I did n't even know how much I was supposed to bring to the closing. I was n't given my final disclosure till 2 days AFTER the closing date!!!! I was NOT going to go to a closing without having the fina... |