Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Texas

I have tried to work with Bank of America my Servicer since -/-/-. I have not been able to complete a loan modification due to - Customer Relationship Managers and - folks from the Office of the CEO for Bank of America. During a Loan Modification -/-/- they removed my Customer Relationship Manager and sent my loan to Foreclosure. I sent in all the documents that were required. They lost my - to reinstate my loan and took my 10 days to get them to find my money to reinstate my loan. I applied for a modification and Bank of America never returned my calls or worked with me. I have been in contact with someone from Bank of America 's Executive Department and he wo n't call me back since - CST on -/-/-. Today I have received a letter that I no longer have a dedicated Customer Relationship Manager and I have left multiple messages an NO ONE returns my phone call as I 'm trying to resolve this matter. The allonge to my note finally presented to me says I was sent into a securitization. I have asked my Investor, - - - - to provide me with a copy of the PSA and no response. The allonge to my note was endorsed by Countrywide Home by - - ... .with initials only and after contacting the Secretrary of State of California that is not her notorized signature transferring real estate only my note was initialled. I have offered to make arrangements to settle with Bank of America and the note holder for the Securitization with no response.