Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

The refinance application made on -/-/- with Bank of America was canceled without notification. I believe it was canceled on -/-/- however as of this date, -/-/-, I have only anecdotal evidence the loan was indeed canceled. I received further documentation from Bank of America on -/-/- showing loan estimates and loan program disclosures. It appeared to me that we were proceeding accordingly with completing the loan process. I have made several attempts at understanding why however no one at the bank has come forward with any answer. I also filed a complaint on line at the bank website two weeks ago however no one has contacted me regarding the complaint. I believe I have provided all documents required to close on this loan.