Bank of America Mortgage Complaint

Bank of America Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

I have been a homeowner in my current home for approximately 10 years. Every year I have always paid my property taxes. I have never had a escrow account and it was never in my loan documents for me to have an escrow account. My county issue our tax bill in the month of -. It is due in - installments which is in - and then again on - -. This year as in previous years I plan to pay my bill prior to the - - deadline. When I went to pay my taxes on - -, 2016, I discovered that the taxes had been paid and I did not know how or why. A week later I received a letter from Bank of America stating that starting - -, 2016, I would have to pay over $2400.00 a month because they had paid my taxes on - -, 2016 and open me up an escrow account which I never had and did not want. I called them and advised them that I had the money to pay my taxes and I did not want Bank of America to pay my taxes. I paid them the amount they had paid for the taxes but the refused to put my payment back to the original amount of $1600.00. They said I would have the pay the $2400.00 for a year and then they would review my account at the end of the year. I advised them that I could not make these increase payments because I am on a fixed income and my taxes had been paid which was only $3800.00. I advised them that all taxes they had paid was paid by me and now the escrow account that they had open was at a $0.00 balance. They still refused to put my payment back to the original amount, even after talking to several of their employees who stated if the escrow amount was at $0.00 my payments would return to the original amount.