Conventional fixed mortgage Loan servicing, payments, escrow account
Bank of America Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Massachusetts
I was on Bank of America website last week to make a payment to my mortgage account. The website was having issues, I was not able to submit a payment. I made a complaint via the on-line message center, I never received a response from BOA. I went back into BOA yesterday to try the payment again, there was NO mortgage listed there at all. I called BOA, they said the Sold my mortgage to - - - - which is a total SCAM company. I do NOT want my Mortgage sold, I like having my mortgage account with Bank of America. I have several accounts with them. This is extremely distressful and all I
The worst part is I already, previously had this mortgage with a Scam Company before it was with BOA, it was COUNTRYWIDE MTG. I do not need another Scam company handling my Mortgage! Please help! Thanks, -
Bank of America customer in Massachusetts
Dec 21, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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