PNC Bank Conventional Fixed Mortgage Complaints

Review and analysis of over 968 Conventional Fixed Mortgage complaints against PNC Bank

PNC Bank consumers have reported over 968 official complaints related to Conventional fixed mortgage. Out of the 968 consumer complaints against PNC Bank, 21% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 98% were processed in a timely manner. 3% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Conventional Fixed Mortgage Consumer Complaints


PNC Bank Mortgage loan modification,collection,foreclosure

December 17, 2015 - I am the executor of my brother 's estate, - - -, -. He lived in -, Maryland and the property address involved is - - -, -, Maryland. We entered into a Deed in Lieu of foreclosure with PNC Bank, upon their request, on -/-/-. The attorney handling the DIL has been calling weekly and there has been no progress on the file. PNC has been delaying the process and the property is set in for foreclosure on -/-/-. - - - - was paid $6000.00 for release of lien in -/-/-, and this lender has not recorded certificate of satisfaction yet. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

December 16, 2015 - I currently have a loan through pnc bank and because my insurance was through escrow and I had high risk dogs at my home the insurance company told me to get rid of dogs or pay a premium increase. I told insurance company I got rid of the dogs. And they still sent a bill to my mortgage company in the amount of - without me knowing. So my monthly payment went up from - to - and then I contacted a company for modification. And they stole my money and ran and told me not to contact my mortgage company they would deal with everything. Well months later I find out my home is in foreclosure...

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PNC Bank Mortgage loan modification,collection,foreclosure

December 8, 2015 - Our Clients - - and - - applied for a Loan modification through PNC Mortgage. They were denied all Loan Modification Products and we were informed that they had no right to appeal their decision. We ran a REST report which clearly indicates that they do qualify for HAMP Tier 2 and the NPV is positive. We filed an appeal to their decision to review the Loan Modification again. When we called PNC to check on the progress of the Appeal, we were informed by the Relationship Manager that the file was not in review at all and they did not intend to do anything at all except move forward ...

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PNC Bank Mortgage loan modification,collection,foreclosure

December 4, 2015 - Due to recent financial difficulties our RE Taxes were added to our mortgage so now we have an escrow which increased our mortgage payment over $1000.00. We are finally in a position to refinance and were approved by - for the HARP with PNC our current - Mortgage holder. We also have a Home Equity with - -. We were all set to close but were waiting for - - to approve the subordinate when the bottom dropped out. We learned that in -/-/- ; National City was our current - Mortgage holder and we did a Refi I think to reduce the rate or get rid of the PMI I am not sure t...

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PNC Bank Mortgage credit decision / underwriting

December 2, 2015 - I applied to PNC Mortgage earlier this year to refinance my home mortgage and pay off my student loans. The bank, which holds my current mortgage, received my income data in the first few weeks of what turned out to be a five month-plus review process. It misleadingly encouraged me to proceed with the process, which cost me more than $1000.00 in appraisal and other administrative costs, telling me repeatedly I had been " conditionally approved. '' The bank made unreasonable and continually changing documentation demands on me and then rejected my application. I disputed the the bank 's decis...

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PNC Bank Mortgage settlement process and costs

November 26, 2015 - I first contacted PNC to get a mortgage and my account was assigned to - -. On -/-/15, he issued a pre-qual for an amount much larger than my loan amount, but he did not issue a pre-approval. I told - that I needed a pre-approval. On -/-/-, I submitted an offer on the home owned by PNC. Two days later, PNC sent a counter offer and I countered their counter. PNC did not respond for several weeks ; at least - other competing offer was received. On -/-/-, I went to a branch re my concerns that I had not got a response to my offer and that I still had not got the pre-ap...

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PNC Bank Mortgage loan servicing, payments, escrow account

November 19, 2015 - My mortgage got transferred to a new company PNC Mortgage last month. Today, I called to verify that they have received my monthly mortgage payment. I called - times to - and each time the machine says welcome to PNC Mortgage than then HANGS UP THE PHONE! ...

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PNC Bank Mortgage loan modification,collection,foreclosure

November 17, 2015 - - - was in review for a loan modification with all documentation submitted to the lender on -/-/2015. On -/-/- - from PNC called our office and stated that their institution was in need of a paycheck stub dated for -/-/- as the one they had was cut off. She made it very clear that this paycheck stub dated -/-/- was the only one to be submitted and was the only document needed. She did confirm the deadline for this document to be received was -/-/-. The paycheck stub was sent to PNC on -/-/-. Our office followed up and it was confirmed the paycheck stub was r...

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PNC Bank Mortgage loan servicing, payments, escrow account

October 23, 2015 - I received a letter from PNC Mortgage on - -, 2015 stating that I needed to provide documentation of an insurance policy that my home owners association holds for the condominium complex. After contacting my HOA and their insurance agent this document was sent on - -, 2015. I received secondary notification of the charges about to be assessed to my mortgage account when they purchase insurance to cover this portion of the property. Upon this notification I contacted PNC to determine if they had received insurance information as requested. They indicated they had not. At this time I...

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PNC Bank Mortgage loan servicing, payments, escrow account

October 20, 2015 - -/-/- ( likely -/-/- ), I called - - -, told them I wanted to pay off my mortgage loan, and asked them how much money I should send in and whether I should send it to them or send it to PNC Mortgage ( the company taking over the loans on - - ). They said I should send in $18000.00 and said if I send it before -/-/-, I could send it to them, or after -/-/- I should send it to PNC Mortgage. On -/-/-, I wrote a check for the amount they said I should send and sent it to - - -. Although they had given me the impression that they would process the ...

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PNC Bank Mortgage loan servicing, payments, escrow account

October 9, 2015 - Every year, PNC sends menacing letters to me ( and my co-mortgagee ) that we have n't provided proof of our condominium building 's master insurance policy. The letter ( s ) threaten that a master insurance policy will be opened in our name ( or already has been ). Often we have very little time to get the documents in. The process is cumbersome and time-consuming every year. This year, after resolving the situation in -/-/-, we received an additional letter stating that a policy had been opened in our name anyway. After calling, submitting a SECOND copy of the document to PNC via its web...

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PNC Bank Mortgage loan servicing, payments, escrow account

October 7, 2015 - PNC Mortgage Company withdrew funds from my account on a date prior to the date I agreed to on an online electronic funds transfer form. I received no online confirmation of my choice of payment options. When I requested that the funds be restored to my account I have was asked to provide a statement from the bank stating that the transaction was guaranteed. I did so. Funds were not restored to my account. When I called to inquire about the issue, since no one from the company contacted me to let me know there was a problem I was told all supervisors were unavailable until the close of busines...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 25, 2015 - my loan required a PMI. By law, the PMI is to automatically terminate on the date the principal balance is first scheduled to reach - % ( ltv ) of the original loan of the property. As of -/-/-, my ltv is - %. However, according to my mortgage company, the pmi will not be terminated until -/-/- because that was the scheduled date the ltv was to reach - % by the original amortization. The reason the ltv is now - % is because we made - extra payments on our mortgage and we feel that we are now being penalized for extra payments. Our loan was orignally with another compan...

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PNC Bank Mortgage application, originator, mortgage broker

September 24, 2015 - I have been in a loan modification with PNC mortgage for 6 years, my payments they set up for me to pay, have all been made on time and now they tell me I am behnd $420000.00! They want me to do a new modification and tell me Im going onto forclosure ...

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PNC Bank Mortgage application, originator, mortgage broker

September 21, 2015 - PNC Bank advertised on a large screen TV at the - Branch a loan discount '' of $500.00 for a new, qualifying home mortgage if you set up the loan payment as an auto-deduction from an existing PNC account. I had just begun the loan application process and asked my loan officer if I was eligible. He said I was. I was told at closing the loan discount '' would be credited to my checking account after the first auto-deduction. Following the first auto-deduction from my checking account in -/-/-, I was then told the loan discount would be credited to my checking account 90 days after th...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 17, 2015 - I got a mortgage from PNC Mortgage for my home. When applying for the mortgage I was told by my loan officer, - -, that I would be able to make bi-weekly payments that would be applied to the loan immediately and not sit in a holding account until the second payment arrived. I am now finding out that PNC 's bi-weekly payment plan holds the first payment in an account until the second payment is made, forming one monthly payment. Being able to make bi-weekly payments that are applied immediately to the loan was the main reason I chose PNC, but now I have learned that I was lied to. The co...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 15, 2015 - From - through - 2015 I was enrolled in automatic payment with my mortgage lender, PNC. On -/-/15 I went on line with the intent to cancel auto pay. I thought I had successfully done so. I got an email from PNC confirming I had made changes. I thought my cancellation was processed. On - - I went on-line and paid my bill. - mortgage payments came out of my checking. It then took begging and pleading to get the money back and additional begging and pleading to get it back electronically, as they wanted to snail mail it to my home address, and I was on vacation meaning it wou...

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PNC Bank Mortgage loan modification,collection,foreclosure

September 13, 2015 - I own a house in - area of - in -. I have - Loans on the same.The - used to be with - ( I believe the Investor is - - ) and the - with National City, which is taken over by PNC Bank. ( PNC ) I started my marathon Modification effort with - as soon as HAMP was introduced, in - 2009. I made - Trial Period Payments after which - rejected my HAMP Modification. Luckily for me - sold the Mortgage to - ( - - ). They were kind enough to give me the Trial Period Payment again, which I successfully completed. - - wanted to get the - - from P...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 10, 2015 - In - 2014, we began the refinancing process with PNC Mortgage, the lender that had our mortgage at the time. Our refi was approved but PNC was a little slow to get the closing date set in -, perhaps due to the Holidays. Our PNC Mortgage payment was due -/-/14, and if not received by PNC by -/-/14, a late charge or $280.00 would be assessed. My PNC Mortgage Banker working on the refi told me that PNC does not charge PNC customers a late fee if they are in the process of refinancing with PNC. He advised me not to pay the - payment as he expected our refinance to close befo...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 4, 2015 - I needed to change the bank account I used to timely pay my mortgage for the last - years. In attempting to switch that account, I had to make a change to the bi-weekly payment plan that I had initially signed-up for. In attempting to update the bank account information in the third party system PNC Mortgage uses, this third party vendor made it nearly impossible to update my new bank account information because of all the security information '' they needed and it left me discouraged. Because of this, I cancelled my bi-weekly payment plan with the third party vendor and decided to sign-up...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 3, 2015 - Refusal of Mortgage Company to reduce monthlyPayment due to lower property taxes. My property taxes are $760.00 per the enclosed bill. Real estate taxes from PNC show $1700.00 ...

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PNC Bank Mortgage loan servicing, payments, escrow account

September 1, 2015 - My mortgage servicer, PNC Mortgage, sent me a series of letters notifying me that my flood insurance coverage was inadequate. Dating back to -/-/2015, I have called PNC - times to straighten this issue out. I have had my agent, -, arrange to send flood declaration pages at least - times, ( dating back to - -, 2015 ) showing adequate coverage, which must be at least as much as my home owner 's coverage ( see attached documentation ). During the - phone call ( -/-/2015 ), I was assured the problem would be taken care of and, I was promised a return call to let me know that ...

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PNC Bank Mortgage loan modification,collection,foreclosure

July 20, 2015 - PNC bank violated Bulletin --Refused information to children and estate of deceased borrowerFailed to provide children witho Standing of the mortgage loan as current or delinquent. o Eligibility of the successor in interest to continue making payments on themortgage loan. o Whether a trial modification or other loss mitigation option was in place at the time of the borrower 's death. o Whether there is a pending or planned foreclosure proceeding. o Eligibility of the successor in interest for loss mitigation options. o Eligibility of the successor in interest to assume the mortgage loan...

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PNC Bank Mortgage loan modification,collection,foreclosure

July 16, 2015 - I am contacting the CFPB for urgent help as my home has a scheduled foreclosure date of -/-/-. I have been attempting to get a modification from PNC Mortgage for years. I had as business that I struggled to keep open for years and eventually closed the business and found employment. I have submitted applications over and over and always closed out for not sending in documents I sent in. I am begging to keep my home I purchased in -/-/- for $260000.00. The value on this home is approximately $310000.00 and I owe with arrears close to $460000.00. The rate is 5.875 %. I am not eve...

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PNC Bank Mortgage loan servicing, payments, escrow account

July 13, 2015 - I have a - mortgage with PNC. The interest rate is very high. I have not received a statement for several years. they used to send a letter that acknowledged my payment, but that stopped too. My crime is paying early. According to - of these letters, since I pay early I am not entitled to a statement. I have tried to sign up for online access, but it is not possible. Whenever I try to call the wait is longer than - minutes. for 9 %, it would be nice to get some information about my loan. I have attempted to complain directly to the company, but I a form response that ignored my questi...

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PNC Bank Mortgage settlement process and costs

July 10, 2015 - I obtained a mortgage through PNC bank. There are - things that happened during the course of the mortgage process, - is questionable, and the other is my specific complaint. The first packet of contract documentation had my interest rate set at 4.875 % instead of the 4.5 % that we agreed upon. They told me that it was a computer error where the .375 % was automatically added onto the original 4.5 %. My loan officer told me that he sent me an email stating there was an error, but I never received any communication to that effect. Had I not read the contract before signing, the 4.875 % wo...

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PNC Bank Mortgage loan modification,collection,foreclosure

July 8, 2015 - This complaint involves PNC Mortgage -. I called - who owes my loan and they directed me to - to communicate with PNC concerning a loan modification on my mortgage since I got the run around last year trying to get a modification. - has changed my person of contact twice but still trying to get this loan modification approved with a - Modification. - told me last week that I was approved for a loan modification and PNC would be contacting me stating that I was approved. To date, I have not heard back from PNC about being approved. I did finally reach someone at PNC on Monday-...

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PNC Bank Mortgage loan modification,collection,foreclosure

July 2, 2015 - I was on a trial period for a loan modification through PNC Mortgage. I made the first trial payment, but unfortunately the - payment was applied mistakenly to a different account through - -. The mortgage company is telling me that they want to sell my home in 40 days. Please help, we just got back from out of town. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

July 1, 2015 - In - - we took out a 15 year mortgage of $ --4.875 % annual interest rate. The lender bank was - sold and the current lender is PNC Mortgage. 180 monthly payments were $2900.00 plus current local realty taxes of $670.00 = $ -/month. We have a current principal balance of approximately $120000.00. BUT we missed - payment in - -. Ever since, PNC has assessed us a late charge of $140.00 each month. PNC is demanding a total of $8100.00 ( $7300.00 for - monthly payments and $660.00 late charges. [ I know this does not add up ] ) before we can put our mort...

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PNC Bank Mortgage loan modification,collection,foreclosure

June 30, 2015 - I recently be came informed of the National City Bank settlement, which charged - and - borrowers higher prices on their mortgage loans between -/-/--/-/-. According to the National City Consent Order Administration, I was told today that since my name and address was not listed, therefore, I was not sent a form package to submit by their deadline - -, -. It seems that both National City Mortgage omitted me from their package information distribution settlement ; although I paid 6.75000 % interest in -/-/- and in -/-/- paid 8.7500 % on a fixed mortgage accor...

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PNC Bank Mortgage loan modification,collection,foreclosure

June 29, 2015 - I HAVE A LOAN WITH PNC AND THEY ARE REFUSING TO GRANT MY DEED IN LIEU AND ARE REFUSING TO GIVE ME ANY RELOCATION ASSISTANCE WITH MY DEED IN LIEU. I HAVE SENT THEM THE DEED AND I AM ENCLOSING THIS GRANT DEED AS WELL. ...

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PNC Bank Mortgage application, originator, mortgage broker

June 29, 2015 - - - - of PNC bank refused to provide me and my wife copies of both our credit reports once we applied for a refinance mortgage and we met the minimum requirements outlined by PNC bank. She refused to grant me access to her boss so i could complain. apparently all bosses are on vacation. ...

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PNC Bank Mortgage application, originator, mortgage broker

June 28, 2015 - Locked loan - - - Submitted last of docs - -. E-mail from lender docs received -/-/15. my real estate agent ( - ) called me -/-/15 - informed he just got off phone with lender. I called lender -/-/15 about closing I was told I did not meet their requirements. I asked for a denial letter, the letter said Credit app incomplete. lender Closed my app -/-/15. Lender did not notify me Nor did they have the right to close my Loan App. My loss $1000.00 earnest money and $500.00 for appraisal. Not to mention my time and everybody else 's. Lender has admitte...

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PNC Bank Mortgage loan modification,collection,foreclosure

June 25, 2015 - I am currently in the process of purchasing a home -. My credit report is showing foreclosed mortgage from PNC that they erroneously recorded with the credit bureaus. Instead of the actual recording as per the deed of trust filed in the - circuit in -/-/- - PNC is reporting a late filed date to the credit bureaus of -/-/- Kindly assist to resolve this matter. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

June 18, 2015 - PNC Mortgage did not process my request for hardship assistance for this reason : The accepted documents was not received within the required timeframe. '' I confirmed the receipt of all documents with PNC Mortgage, and each time I received a printed and / or verbal confirmation. ...

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PNC Bank Mortgage loan servicing, payments, escrow account

June 16, 2015 - I paid of my mortgage loan with PNC Mortgage on - -, 2015. I have contacted them - times requesting the balance in my escrow account. They had taken out - and - pmi insurance and I told them they have to prorate - and they said they would. To date I still have not received a check from them however, I received a letter of denial regarding the prorated amount for the pmi insurance. I contacted the company again today and no supervisor was available they said they would call me back. The correct amount owed to me is -. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

June 11, 2015 - I became - unable to work. After sick and family leave ran out, I still could not return to work and was terminated. I could see that there were going to be problems keeping my mortgage payments up to date, so I called my mortgage to attempt a loan modification at a lower interest rate, which would allow me to continue to afford the payments. A modification was refused by PNC bank. I then made contact with HUD about my problem to find out programs I might be eligible for. HUD made contact with PNC regarding a modification, but PNC refused again. HUD then referred me to a state program calle...

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PNC Bank Mortgage loan servicing, payments, escrow account

June 10, 2015 - My mortgage was transferred from National CITY - to PNC Mortgage holder. PNCrefuses to correct principal/interest payments on my mortgage. The incorrect applied payments continues to consistently be redirected on the amount owed on the loan. Theseactions over the past nine years promotes REDLINING. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

June 9, 2015 - I have been submitting documents to the bank and they keep adding to the required list but not allowing more time to complete the documents list and pass audit. They gave me time to submit documents, but every time I call the need additional documents. There is a foreclosure sale date of - and they keep adding to the list of documents, letters of explanation while my short sale seller documents and hardship have been validated previously. I feel they are fast tracking me to foreclosure. When I call they tell me that even though I am being review for foreclosure alternatives, they will conti...

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PNC Bank Mortgage loan servicing, payments, escrow account

June 5, 2015 - I have a loan ( - mortgage ) on a - home where I spend 4 months of the year plus weekends during the remaining 8 months with PNC Mortgage. This loan is a purchase money loan that I have had for almost 2 years, with no payment problems. However, when I asked PNC Mortgage whether I can transfer the title into my - Trust ( a standard estate planning document ) they said no. They told me that if I go ahead and make this transfer they will declare the entire balance of the loan due. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

May 31, 2015 - I had a mortgage originally with - - without a escrow account. The mortgage was purchased in - by PNC and in - my wife sent a check to - - to pay property taxes and - PNC stated the taxes were not paid and the county did not receive the payment. I reimbursed PNC in - - and called the - - - office to no prevail. Everything was fine until - -, PNC stated I had an Escrow account which I never had and if I did I questioned a PNC representative why did you refund me the Escrow check in - of -. I continued to make my regular payments never late and the...

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PNC Bank Mortgage credit decision / underwriting

May 30, 2015 - I am filing a complaint on PNC Mortgage ( PNC ), -, OH -. I have requested on many occasions INFORMATION and a refund of $3600.00 for Private Mortgage Insurance ( PMI ). Per the Home Owners Protection Act of 1998 ( - ), I am entitled a refund of unearned insurance premiums ''. I believe PNC is acting with malice, for if they cooperated with me in my request to obtain information I would act immediately to obtain a 78 % loan-to-value ( LTV ) ratio, which would cause PNC to lose forecasted interest payments and PMI. PNC has been completely uncooperative, and is breaking the law. They...

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PNC Bank Mortgage loan modification,collection,foreclosure

May 29, 2015 - To Whom It May Concern:I am writing this letter in the hopes that I can get some sort of resolution of the issues that Iam presenting to you. Over a period of years, my wife and I have acquired a few properties, namely our - home which we decided to rent out, our primary residence and an investment property (-plex) in - and our home in -. The mortgage to these properties were financed through - Mortgage. At some point in time, theses were acquired by PNC Bank. At the time of the economic downturn, I reached out to the banks to attempt either refinancing or modification of th...

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PNC Bank Mortgage loan servicing, payments, escrow account

May 18, 2015 - A review of my morgage account activity was conducted on -/-/-. It was discovered that $230.00 has been paid from my escrow account as -/-/- and -/-/- monthly private mortgage insurance premium. Upon verifying loan documents provided at settlement signed -/-/- ; monthly PMI premiums should be $51.00. PNC Mortgage has not provided any form or correspondence explaining the PMI monthly premium change and has repeatedly declined to discuss this issue with me. THIS IS NOT A DUPLICATE OF CFPB CASE # -. THIS IS A DIFFERENT ISSUE REGARDING A DIFFERENT LOAN NUMBER. ...

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PNC Bank Mortgage loan servicing, payments, escrow account

May 17, 2015 - PNC Mortgage Corp. - returned mortgage payment check. Reason given was funds were incorrectly written. Processing department incorrectly read cent amount and returned payment subjecting payee to late fees and and adverse credit reporting actions. ...

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PNC Bank Mortgage loan modification,collection,foreclosure

April 27, 2015 - Mother passed away in - of 2014 with a mortgage with PNC Mortgage. We were unable to pay it as we were awaiting probate and access to her funds. The mortgage company would not talk to us because we were not authorized but they were notified of the situation. By the time we had access, the account was sent to foreclosure and we were forced to pay a large penalty to get the account back into good standing. We have since sold the house and paid off the mortgage but feel it should have never been transferred to foreclosure as we in good faith did all we could under the circumstances. We would l...

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PNC Bank Mortgage loan modification,collection,foreclosure

April 27, 2015 - In - of - I was unable to pay my morgage due to an injury. I was in contact with the morgage company and they were aware of the situation. Imailed a payment to them -/-/- for $4500.00 which caught my morgage up to date. The check was cashed on -/-/-. At the end of - I received a letter from - - stating that PNC was forclosing on my house. I tried to contact them to report that my morgage was caught up but they would only send me the payment to remove my house from forclosure. The first week of - I received a check from PNC bank for the $4500.00 I sent th...

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PNC Bank Mortgage application, originator, mortgage broker

April 22, 2015 - PNC Bank in -, N.C. summited a loan application to - without my consent. ...

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PNC Bank Mortgage loan servicing, payments, escrow account

April 21, 2015 - Lender is not willing to issue an approval letter which gives the buyer adequate time to close the transaction. Buyer needs 30 days and lender has stated that it will only give 1 week. It is a ridiculous time constraint to close a transaction. ...

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PNC Bank Mortgage credit decision / underwriting

April 20, 2015 - I was told I met the criteria for my child support to be used as income for my mortgage and that I was preapproved for a mortgage. I provided statements showing I received consistent funds from the exhusband then was informed that because he provided me with more than detailed in my divorce settlement, I did not qualify under the FHA guidelines. ( Which was odd because I was applying for a conventional because it cost less. ) When I called them out on it, they then took back '' their preapproval/Letter of Commitment and said that because his name is on the account with restricted access, depo...

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PNC Bank Mortgage application, originator, mortgage broker

April 17, 2015 - I went to my local PNC bank branch where I do the majority of my banking to apply for a mortgage loan. Initially I gave them permission to run a credit report and begin the loan application process. Their originator called me to let me know that my credit score was a - and my rate would be 4.125 % on a 30 year fixed, I then decided to shop the rate. I received a better rate from another lender and let PNC know this so they decided to match that rate of 4 % and not charge me any points to get there. When I finally received my credit score report from PNC 12 days later I realized that in fact...

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PNC Bank Mortgage loan modification,collection,foreclosure

April 14, 2015 - I have been struggling for over a year to work out a modification with PNC bank due to unemployment in 2013. We got to the point of short sale in -, at which time I was assigned an attorney to represent me in the proceedings. PNC denied offer to purchase at the beginning of -, since then they have refused to take the law firm off of my account as primary contact and have not spoken to me claiming that I need to remove attorney authorization. We have repeatedly emailed and faxed PNC with the requested letter from attorney. Last week I submitted another modification request asking PNC to c...

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PNC Bank Mortgage loan modification,collection,foreclosure

April 2, 2015 - - - I moved out of state for an employment offer that would allow me to be close to help with my mother who is dealing with - .I have been working with PNC Mortgage since - - for a resolution concerning my mortgage. I tried to sell the house as for sale by owner '' on the MLS since -. Listed with - as a short sale in - -, PNC denied the short sale deal. I then worked on attempting to have them approve a Deed in Lieu for my property. I have submitted - hardship packages to PNC Mortgage, - of them to obtain a Deed In Lieu. Each time they have found a reason to d...

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PNC Bank Mortgage settlement process and costs

March 30, 2015 - I had a really great experience with PNC Mortage on my home loan. Who do I call and complain tio about good service and low rates. I don ' t even understand how a bank would make a loan at 2.99 % or 3.99 % and tie up their money for - ur - yrs at such low returns. Would you inves your money for a 3 % return and wait - or - yrs to get it back Seems odd? Why would they lend money at such low rate of interest? Please share this compliant with PNC. They gave me great service! - - - - ...

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PNC Bank Mortgage loan servicing, payments, escrow account

March 30, 2015 - The mortgage loan against my primary residence was purchased by PNC mortgage in -/-/-. Payments are consistently made and applied against the outstanding balance within the grace period defined by PNC mortgage. However, on and after the - of each month, if the payment has not been credited against the account, automated phone calls begin. These phone calls occur up to - times per day and continue until the payment is credited. When I answer the calls, there is sometimes an automated message and other times nothing and no human on the other end. The recording says, please wait for a ...

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PNC Bank Mortgage loan servicing, payments, escrow account

March 27, 2015 - Approx. 10 yrs. ago, I filed for bankruptcy. During the bankruptcy proceedings I agreed to continue to making payments on a bank loan. I have faithfully made these payments in a timely manner. Recently applied for credit and was denied, because I did not have a FICO SCORE ''. I contacted the bank and asked why they have n't been reporting my credit history to any of the national credit reporting agencies. Their reply was that they have been. I contacted Experian reporting agency and they claim that they are receiving no info from the bank. Both the bank and -, just have me going in circles...

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PNC Bank Mortgage loan modification,collection,foreclosure

March 27, 2015 - My mortgage is owned by - and serviced by PNC Mortgage. My Loan # -. I have been working with PNC for - years now to get a Making home affordable loan modification to save my home from forclosure with no success. I have reviewed all the information and based on guidelines should qualify. PNC has been giving me the run around. I have given them all needed documents and they close my file and make me start over. They keep blaming it on the investor guidelines buy wont allow me to speak with anyone from -. I am never given clear denial reasons. Please help me save my home from forclos...

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PNC Bank Mortgage loan servicing, payments, escrow account

March 26, 2015 - PNC Mortgage forces me to pay $7.00 fee each time to make a payment online, even if weeks prior to the due date. They either force you to bank with them, which I do n't. Force you to setup recurring monthly payments, which because I get paid bi-weekly, I do n't want to sign up for as I pay my mortgage early, but differently each month. The last option is to send them a check, which still costs me money because I do n't write checks. ...

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PNC Bank Mortgage loan servicing, payments, escrow account

March 22, 2015 - PNC Bank acquired mortgage in - 2014 from -. To date there have been - separate errors on PNC 's part to process payments on this mortgage despite electronic transfers ...

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PNC Bank Mortgage loan modification,collection,foreclosure

March 21, 2015 - PNC is servicing my mortgage. I filed for bankruptcy in 2012. Chapter -. It was stated in the bankruptcy that I was going to sell the house on a short sale because I could not afford it and I would be moving to a more affordable area. Four months after I filed, I sold the house. It was - at the time. The buyer was paying cash so there was no question of funding. PNC gave us the run around for a year. They never approved nor denied the short sale. They just kept asking for new paperwork. They always had a different contact and would always lose the paperwork. We asked to speak to the actu...

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