PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

PNC Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Georgia

I have been submitting documents to the bank and they keep adding to the required list but not allowing more time to complete the documents list and pass audit. They gave me time to submit documents, but every time I call the need additional documents. There is a foreclosure sale date of - and they keep adding to the list of documents, letters of explanation while my short sale seller documents and hardship have been validated previously. I feel they are fast tracking me to foreclosure. When I call they tell me that even though I am being review for foreclosure alternatives, they will continue with the foreclosure sale date. I consider this dual tracking and extremely unfair business practices and in violation of CFBP rules. Is there some way to ecourage them to continue with the short sale offer review. They have been sitting on the offer since, -, almost a month. Please help.

PNC Bank customer in Georgia
Jun 09, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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