PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

PNC Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Rhode Island

In - of - I was unable to pay my morgage due to an injury. I was in contact with the morgage company and they were aware of the situation. Imailed a payment to them -/-/- for $4500.00 which caught my morgage up to date. The check was cashed on -/-/-. At the end of - I received a letter from - - stating that PNC was forclosing on my house. I tried to contact them to report that my morgage was caught up but they would only send me the payment to remove my house from forclosure. The first week of - I received a check from PNC bank for the $4500.00 I sent them in - and they also returned my check for - 's morgage payment. I called the law firm and reported that I had all of the money except the $3900.00 for future payment and asked what that was. They only replyed that I had to have this amount in full by - -, -. There was an auction scheduled for my house for - -, -. I hired - - to represent me a week before the auction was scheduled. We have been in litigation for 3 years. We were in mediation but the lawyer from PNC reported to the mediator that they never cashed my check and issued me a refund with their own check. They astated that they only returned my check to me. I had to go to my bank and pay for them to researce and find the check that was deposited. Due to all cases being dismissed I am currently receiving eviction notices and an '' investigator is coming to my house harassing my children. I have a son who is a - and have spent thousands of dollars renovating this house to be -. They filed paperwork in - of - reporting that they foreclosed in - of -.

PNC Bank customer in Rhode Island
Apr 27, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Consumer disputes how PNC Bank handled their complaint

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