PNC Bank Mortgage Complaint

PNC Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Illinois

PNC bank violated Bulletin --Refused information to children and estate of deceased borrowerFailed to provide children witho Standing of the mortgage loan as current or delinquent. o Eligibility of the successor in interest to continue making payments on themortgage loan. o Whether a trial modification or other loss mitigation option was in place at the time of the borrower 's death. o Whether there is a pending or planned foreclosure proceeding. o Eligibility of the successor in interest for loss mitigation options. o Eligibility of the successor in interest to assume the mortgage loan, with or without a simultaneous loan modification or other loss mitigation option. Told children that PNC would NOT discuss the mortgage at all and hung up the phone.