PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

PNC Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Texas

I had a mortgage originally with - - without a escrow account. The mortgage was purchased in - by PNC and in - my wife sent a check to - - to pay property taxes and - PNC stated the taxes were not paid and the county did not receive the payment. I reimbursed PNC in - - and called the - - - office to no prevail. Everything was fine until - -, PNC stated I had an Escrow account which I never had and if I did I questioned a PNC representative why did you refund me the Escrow check in - of -. I continued to make my regular payments never late and they placed me into pre foreclosure. I have an attorney working on the foreclosure and filed a complaint with Illinois Attorney General office as well. They continue to take my money sometimes they refund the payments which they stopped payment on when I deposited the check into my bank account and report this late on my credit. I am in the progress of selling the home and need your assistance to get this resolved. I am also part of the class action lawsuit with - - -/ PNC Mortgage on discrimination which was handled by your organization.

PNC Bank customer in Texas
May 31, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Consumer disputes how PNC Bank handled their complaint

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