PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

PNC Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

A review of my morgage account activity was conducted on -/-/-. It was discovered that $230.00 has been paid from my escrow account as -/-/- and -/-/- monthly private mortgage insurance premium. Upon verifying loan documents provided at settlement signed -/-/- ; monthly PMI premiums should be $51.00. PNC Mortgage has not provided any form or correspondence explaining the PMI monthly premium change and has repeatedly declined to discuss this issue with me. THIS IS NOT A DUPLICATE OF CFPB CASE # -. THIS IS A DIFFERENT ISSUE REGARDING A DIFFERENT LOAN NUMBER.

PNC Bank customer in Georgia
May 18, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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