PNC Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

PNC Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Oregon

Locked loan - - - Submitted last of docs - -. E-mail from lender docs received -/-/15. my real estate agent ( - ) called me -/-/15 - informed he just got off phone with lender. I called lender -/-/15 about closing I was told I did not meet their requirements. I asked for a denial letter, the letter said Credit app incomplete. lender Closed my app -/-/15. Lender did not notify me Nor did they have the right to close my Loan App. My loss $1000.00 earnest money and $500.00 for appraisal. Not to mention my time and everybody else 's. Lender has admitted to making a mistake. HUD contract expired -/-/15 - has to be requested - calendar days before expiration. Extension fee $ 375.00Lender said I would have to re-apply.

PNC Bank customer in Oregon
Jun 28, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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