PNC Bank Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

PNC Bank Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Oregon

Locked loan - - - Submitted last of docs - -. E-mail from lender docs received -/-/15. my real estate agent ( - ) called me -/-/15 - informed he just got off phone with lender. I called lender -/-/15 about closing I was told I did not meet their requirements. I asked for a denial letter, the letter said Credit app incomplete. lender Closed my app -/-/15. Lender did not notify me Nor did they have the right to close my Loan App. My loss $1000.00 earnest money and $500.00 for appraisal. Not to mention my time and everybody else 's. Lender has admitted to making a mistake. HUD contract expired -/-/15 - has to be requested - calendar days before expiration. Extension fee $ 375.00Lender said I would have to re-apply.

PNC Bank customer in Oregon
Jun 28, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

Created with Highcharts 4.2.3PNC BankComplaint HistoryComplaints12/20111/20122/20123/20124/20125/20126/20127/20128/20129/201210/201211/201212/20121/20132/20133/20134/20135/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201502.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC BankApplication, originator, mortgage broker3.7%69.4%3.7%5.9%3.7%9.6%2.7%1.4%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker2.4%74.6%8.2%5.3%1.1%6.3%1.3%0.8%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints