PNC Bank Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

PNC Bank Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure New York

I own a house in - area of - in -. I have - Loans on the same.The - used to be with - ( I believe the Investor is - - ) and the - with National City, which is taken over by PNC Bank. ( PNC ) I started my marathon Modification effort with - as soon as HAMP was introduced, in - 2009. I made - Trial Period Payments after which - rejected my HAMP Modification. Luckily for me - sold the Mortgage to - ( - - ). They were kind enough to give me the Trial Period Payment again, which I successfully completed. - - wanted to get the - - from PNC Bank. PNC demanded $250.00 for this, which I readily agreed and sent the Check for $250.00 through - -. However I am surprised to learn that PNC refused to give the Subordination Agreement to - -, as mandated by HAMP, although I understand that PNC has signed up with -, an - to participate in HAMP. The reason for their rejection is a lame excuse - The Account was Past Due on - or more occasions in the past ... ... ...


are doing, flagrantly flouting the HAMP guidelines. The very purpose of HAMP is to help home owners like me facing hardships and giving us a chance to get back on track. They ( HAMP ) did not say that the Subordination Agreement is to be given only to such customers who are not delinquent, whoch would defeat the very purpose of HAMP. In the process, my Permanent Modification, which I would have got after a herculean struggle of 6 1/2 Years, is cancelled by the - ( - - ) as PNC refused to co-operate, in total contravention of HAMP guidelines

PNC Bank customer in New York
Sep 13, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with explanation

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