Review and analysis of over 27 complaints against AES/PHEAA
AES/PHEAA consumers have reported over 27 official complaints related to Can't decrease my monthly payments. Out of the 27 consumer complaints against AES/PHEAA, 19% were disputed by the consumer (i.e. the consumer was not happy with how AES/PHEAA responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against AES/PHEAA resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments May 26, 2016 - I have several student loans owned by NCT and due to my worsening - - I have been unable to work for some time. I am receiving Social Security -, have been approved for a Federal - discharge, and approved by - for a full discharge of the student loans that they held. I asked NCT for a compassionate review of my private loans ( totaling about $41000.00 ) 2 months ago and they have n't responded.... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments May 17, 2016 - These people are loan sharks! I am a -. My husband was the only - in my family working while I attended college. He left as soon as I finished. I have - daughters. I can not afford to make my loan payments and the degree I have is n't helping me. The only job I can get is to -, so I am returning to school to get a -. AES is ruining my life. They want me to pay them almost $600.00 a month with no job. I borrow money to pay them but I need to have my payments lowered while I am in college. They refuse to do that. I do n't know what to do. I feel as if I am suffocating. I do n't ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments May 2, 2016 - I have been given little to no options on repaying my loans. I can not afford my current payment and there is no help! ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments April 12, 2016 - When I was - ( - ) I applied for a student loan with my grandmother at the cosigner. After the four years, and having not graduated from college or benefiting from my student loan, I began to make payments on my loan. At first it was n't bad and was very affordable but over the past three years, my monthly rate has more than tripled. No matter what I have done or tried, they wont work with me. I have called nearly every month for a year, asking them every time if they could lower my rate and each time they have basically told me that they ca n't do anything and that it sucks to be me but... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments April 11, 2016 - I am making payments twice the amount owed every month and the amount deducted decreases my loan a few dollars. I am concerned that this loan will never be payed-off. ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments April 8, 2016 - Simply put, my student loan payment is growing to such levels that it will soon be larger than my rent payment. I am constantly falling behind in payments due to the sheer size of my monthly payment. As I make one to catch up on last month, I become late on this months, so to speak. These people REFUSE to work out another temporary forbearance as I have already used mine up. But explain to me how having a forbearance, and a job out of college that pays poorly, prepares you to make $800.00 a month payments? Also after the sub prime mortgage meltdown, I could not find a well paying job for alm... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments April 6, 2016 - I had a private loan dispersed with National Collegiate Trust. There is not phone number to contact them or anything like that. I deal with American Education Services to pay my bill and apparently they give National Collegiate Trust the payment. I ca n't afford the payment and they are not working with me to lower my payment. My interest in 7 % and my loan is too high due to interest. the Original loan was taken out for $28000.00 and has now increased to $51000.00 They have doubled the interest and will not work with me. I have tried to work with them by paying some of the payment, howeve... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments March 22, 2016 - I pay - per month for my loans. I can not afford this. The lender initially helped with income repayment and will no longer assist what so ever. ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments March 8, 2016 - I have numerous private student loans originating from 2003 along with federal student loans. I did n't finish school my first time around after becoming pregnant and quickly seeking a job to help assist in raising her. Trying to get out of my financial troubles I forged ahead to go back to school. My student loans in the meantime ran out of deferment and forbearance time period and became due while I was in school. Eventually, finishing school and finding a job and an apartment while caring for a child without assistance, I have always had the upward battle of trying to pay off my student loa... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments February 18, 2016 - My mother has been paying this loan we took out together for about 8 years now. I am unable to pay anything towards it at this time and paid very little in the past so honestly I have not paid much attention to it and her payments until recently. The original amount borrowed was -. The school told us it was the best loan, cheapest and easiest to deal with. We have had no prior loan experience. And none of my other siblings attended college so we were completely new and in the dark about it and used the school financial adviser for our information. They told me, at just - yrs old and very... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments February 4, 2016 - I have almost - dollars in private student loans serviced through servicer AES and lender -. I make $15.00 an hour currently. The standard payment they wanted me to pay was around $860.00 a month. I can not afford that monthly payment indefinitely so I applied for their modified repayment plan -/-/-. They wanted my - most recent pay stubs so I sent them to them. I receive some correspondence some 10 business days later that they need my pay stubs again. I begrudgingly sent them more pay stubs and awaited a reply that was made ever longer by the holidays taking away business d... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments February 1, 2016 - I have been repaying on my private student loans for the last 6 years and when economic hardship fell upon my family, I had defaulted on - my smaller loans. The loan did get paid off but this has effected my credit score as well as my parents and when trying to talk with representatives from the private loan institutions no one is willing to talk or help take care of any of issues or terms of repayment to ease the monthly financial burden. There are no options and the debt burden on myself as well as my parents who are cosigners is effecting everything in our lives. When asked if the terms ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments January 22, 2016 - School : - University, - I am having issues with my loan servicer & bank. I have a private student loan financed by - - and serviced by American Education Services ( AES ). I was on a repayment plan with lower, affordable payments. When that repayment plan expired, my payments doubled and I was not able to afford them. I called several times and asked for other payment plan alternatives. Each time, they asked me a series of specific questions and were not transparent about the process. They were fishing for specific answers and if I did not respond with those answers they would den... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments January 13, 2016 - I am $30000.00 in student loan debt because I am the last of - children who all went to college. My brothers had to take out student loans for their education and used my parents as co-signors. When my turn came, I was forced to use - loans. Apparently they will not budge about deferment for - - or even helping with repayments, such as lowering payments since I will have a $0.00 income for the next TWO years! They are not willing to work with me at all even though the early communications I had with " loan counselors '' assured me I would receive a deferment/forbearance. They a... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments December 27, 2015 - I have been battling with AES since -/-/-. I informed them that due to the lack of hours at my current employer, I could no longer afford to pay $710.00 per month and I was currently in the process of obtaining a - job. I even offered an amount of roughly half the monthly amount ( which would be extremely pushing my monthly budget ). Most recently I have sent multiple letters to AES and their - party collection group - -, requesting that they send the original copies of all documents proving that this " debt '' is valid. The only responces I have received from AES is the cur... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments December 4, 2015 - Have been making payments to the company $190.00 & $210.00 a month is all I can afford as a teacher. I have begged and tried to get the monthly payment lowered to that any they are not working with me, no matter what even though Im paying them as much as I can. ( AES ) I am not trying to default on these loans, but I only make so much and with raising - small children my budget is not flexible. ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments December 3, 2015 - I had been accepted into - - University in - -, -. I was an out-of-state student who lived in a small town in -. I was informed I would get a $5000.00 a semester scholarship -/-/- and about $1000.00 in a grant but I would have to come up with the rest of the money, myself, offering student loans both federal and private. I was not approved for much for federal loans but the private loans were pushed and accepted at $ - per semester and even $ -- $40000.00 for a couple of semesters with a co-signer. It started with - - then it went to - -, - and... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments November 28, 2015 - Second time I am contacting. My account is through AES. Risking defaulting on my loan because they wo n't work with me to come up with a payment arrangement I can handle for my income. I make $12000.00 a year right now. I have explained this, and they wo n't listen. Told them I am still looking for a job in my field. First time I contacted cfpb, AES sent me forbearance papers in the mail. Surprised, I signed them and mailed them back. No contact or communication from them, just papers. Today, I get a response on the forbearance..denied. Because I will not pay what they are demanding, $340.0... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments November 16, 2015 - American Education Servicesis making it impossible for me to pay my student loan, and live. My monthly payment is almost 60 % of my monthly income and with almost $150000.00 in student loans total, I am unable to make this payment in addition to all other bills. When trying to work with AES to lower my payment or manage pay this bill, I am met with an impossible number to just get caught up, let alone continue in good standing with these. They offer absolutely no options to help in repayment. ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments November 10, 2015 - I am writing this letter to request an account review for my student loans serviced by American Education Services due to my current situation. This is my last and final request. I have met with a bankruptcy attorney regarding these loans, and I was informed that I do qualify for a hardship exception based on my - and limited - income. I am prepared to file for bankruptcy -/-/2016 if National Collegiate Trust does not move forward and make an exception and forgive these loans due to my -. I understand these loans do not have a forgiveness option. I did have other student loans with ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments November 9, 2015 - I attended - - located in -, PA from -/-/- to -/-/-. In order to attend - - I received private student loans through the National Collegiate Trust. Upon graduation in -/-/-, I have experienced difficulty paying my loans back due to poor wages and the birth of a - child. However, I have done my best to keep NCT in the loop. At this time I am currently back in school full-time in order to obtain a better job so that I may pay back all of my student loans. All of my other student loans are currently in forbearance. I am not working, I am in school full-time. NCT h... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments November 5, 2015 - I believe this company AES is not acting in my best interest. I went to - College in - and - College in -. I have been struggling since I left college with just my - degree, I asked this AES company for help at the most desperate time of my life and feel as though they took advantage of my situation by altering my original balance and adding unjustified fees to balloon my balance. As of today I am still struggling, but I have paid this company $17000.00 since leaving college in 2010 with an original balance of $22000.00 and this company AES has ballooned my balance to $3100... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments November 3, 2015 - Got a private loan for School ( - University ) after graduation could not find a job. Upon finding a job as a -, still did not make enough to pay for the private loan. After - for 3 years on and off, was unemployed again. Have contacted private loan company to lower payments, since I currently have a full time job, but they stated that they have done all they can and can not lower payment. Mother co-signed but since Dad can not work his original job and had to take a lower paying job, she is having problems trying to help me pay as well. Dad went from a $- an hour job, to a $-... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments October 30, 2015 - I took out a loan for my education in - 2007, it was a student loan with my aunt as a co-signer. My loan is currently past due and I am not working, I have repeatedly spoken to - as well as AES about my options with payments while I am unemployed however they keep telling me that the investor has no options. I asked them to send me the original loan documents that I signed with - when I requested the loan and realized that my loan is at a much higher interest rate than a classmate who is male and white, and had a credit score that was significantly lower than mine was at the time. ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments October 30, 2015 - I currently have $110000.00 in debt that is handled by AES. When I have called in the past to get a reduction in monthly payments, they have told me that my only option is forbearance or to continue paying at the current amount. I pay $630.00 a month to AES. I also pay $780.00 /month to - and $160.00 to my federal loans. I can not afford payments as my financial situation has changed and I have to pay rent and household bills. If there is any relief that can be provided, it would be greatly appreciated. My financial situation will unlikely get better over time. ... |
AES/PHEAA Student loan can't repay my loan can't decrease my monthly payments October 22, 2015 - My undergraduate debt is $170000.00 and I am making monthly payments of $1500.00 a month. I can not afford to live on my own ( living with parents at the age of - ), I do n't know that this will ever be possible. $60000.00 of that money at a 12 % interest, making it almost impossible to try decrease the principal. I make $ - /year. I graduated from Univ. - in -/-/-. I have tried to refinance my loans at lower interest rates but I keep on being told that I have too much debt to refinance - I have made all of my payments on time - I did go into forbearance for 9 months in -/... |