Review and analysis of over 327 complaints against Experian
Experian consumers have reported over 327 official complaints related to Problem with fraud alerts. Out of the 327 consumer complaints against Experian, 13% were disputed by the consumer (i.e. the consumer was not happy with how Experian responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against Experian resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 40% resulted in non-monetary compensation.
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Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 2, 2017 - In -/-/2010 I was the victim of identity theft. The person or people had my name, date of birth, social security number, address, a credit card number, and a fake driver 's license. They attempted to get $15000.00 from a bank in another state that issued the stolen credit card number but the bank did not give them the money. They then opened several consumer credit cards and bought things before I was able to stop them by placing a 7 year fraud alert. I got a police report in the city where I live to officially report the identity theft. Today I called Experian planning to extend the... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 9, 2017 - I placed a credit freeze on my credit bureau. When I did it, they should have given me a pin number to unfreeze the account when needed. They did not do so. I have attempted to obtain the number from Experian, but they have failed to give it to me. I have included a screen print for your records showing that no pin number was given.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 8, 2017 - Experian continues to place security alerts on my credit report. I did not request these alerts to be added to my Experian credit file. I have requested Experian to remove these alerts on - occasions but the security alert still remains. I have attached a copy of my identification to this complaint. I would appreciate your assistance in helping me to get this alert removed from my Experian report. Thank you.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 4, 2017 - Experian received communication via notarized signed affidavit to NOT add any Fraud or OFAC alerts to my Experian report without my consent. Experian willfully and negligently added a Fraud Alert anyways on -/-/2017. Here is the - tracking of the certified letter sent to them that CFPB can google, -. I have attached the affidavit sent to Experian as a record to the CFPB. It does n't have my notary information listed for my privacy protection.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts February 23, 2017 - I still have a 90 day fraud alert on my credit report, where I expressly did not want - nor did I request -. I am submitting - pieces of ID for verification and I an requesting the the 90 day fraud alert be removed ASAP. Additionally my report has - number on it that are not mine, namely - - - - Residential - - - - Residential please have these removed as well.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts February 19, 2017 - I received - letters in the mail, from Experian and -, respectively, that informed me that an initial Security Alert had been placed on my credit report " at your request ''. I did not request such an alert. The phone number associated with the request ( - ) has no relationship to me and is in another state ( California ). Attempts to reach someone at this number were unsuccessful - the number connects immediately to an answering machine ( my messages have not been returned ). I was able to view my credit report on Experian but there is no way to change the information about the secur... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts January 27, 2017 - To whom it may concern, I tried to get Internet for my family and was told that there is a fraud alert on one of my credit reports. I am not sure which one, but I did n't not make any oh one call placing this on my credit report. Please contact me on how to resolve this issue. I am also in the procks of trying to purchase a new home. Effect would be greatly appreciated. An Experian credit report investigation is being requested at this time. Thank you, -... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts January 10, 2017 - E-PERIAN WILL NOT STOP ISSUING FRAUD ALERTS AND SECURITY ALERTS. I HAVE HAD TO CALL ALL - AGENCIES AS WELL AS SMALLER ONES TO GET THIS CORRECTED BEFORE MY CREDIT EVEN GETS A CHANCE TO RECOVER FROM THEM THEY ISSUE ANOTHER AND ANOTHER- I DO NOT KNOW WHAT TO DO ANYMORE- I HAVE CONTACTED CORPORATE E-PERIAN I AM DISPUTING YOU! YOU ARE ISSUING FRAUD ALERTS OVER AND OVER ISPOKE WITH - FROM E-PERIAN AND WAS ASSURED ALL WAS OK- NOW I HAVE - TELLING ME YOU ISSUED A FRAUD ALERT AGAIN AND SO NOW THEY ARE TOO- DO YOU SEE THE VICIOUS CIRCLE YOU HAVE ME IN? SHE CALLED FROM - AND AT - THROUGH T... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts December 15, 2016 - I have repreatedly tried to temporarily lift a security freeze on my Experian credit report online. Each time Experian refuses to permit this being done online since I have been placed in " Special Handling '' as retribution due to previous CFPB complaints. I enter my data precisely as listed in a recent Experian report, I enter the correct PIN previously provided by Experian ( which I have used before successfully prior to being placed in Special Handling ) as well as entered valid payment details, each time Experian refuses the request. Writing in to temporarily lift a security freeze is... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts December 4, 2016 - Experian keeps putting Fraud Alerts on my file when I did not ask them to. They are saying that I am disputing information in my file which is not True. I have challenged the inaccuracies in my report and have asked them to supply physical verification of each negative item per section - or to remove the items. They refuse to do so. Instead they keep putting fraud alerts on my file to avoid obeying the law... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts November 29, 2016 - Experian keeps putting unwarranted and unauthorized Extended Fraud Alerts on my credit file because I keep challenging their reporting of inaccurate items. They are doing this to simply discourage me or make me angry. They have done this now twice within the last month after I told them to stop. They are in violation of the FCRA by not addressing my concerns on my credit file. Instead they want to put fraud alerts on my file to get out of removing items. Not once have I asked them to do this. Not once have I disputed an item rather I have asked them to provide verification based on Section 609... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts November 22, 2016 - Experian keeps putting Security alerts or Fraud Alerts on my account WHEN I HAVE NOT REQUESTED THEM TO DO SO. They are doing this because I keep asking for verification of items on my credit report and they are not abiding by the law. They want to tell me to check with the original creditor and that is not how I understand it works. If this credit bureau is going to report information that is negative and directly impacts my credit score it is up to them to investigate and furnish me with proper documentation that they are reporting the correct information. I will submit a complaint daily if I... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts November 8, 2016 - My personal information and my wife 's personal information was hacked out of the - while I was awaiting my - clearance. I put all of the credit agencies on the 90 day fraud request and told them that - and was providing credit monitoring for 10 years. Yet somehow someone fraudlantly implicated my credit via opening a new - account. All - of the credit report agencies are being non responsive to me at this time regarding the situation and - has said they can see the issue but there is nothing they can do about it.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 29, 2016 - I am attempting to remove a security freeze from my consumer account. I have my pin in hand however the - systems do not accept my basic information and no other means to resolve the issues are apparent. I have contacted the company and was given a bogus number for the 'freeze department '. I have submitted a letter as well.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 28, 2016 - I received a letter from Experian stating that " we are required to notify you that within the last 30 days changes to your name, address, or Social Security Number have been reported to us by a creditor. '' I have not changed any of these items about myself. I contacted Experian to find out who the creditor is that did this. They will not tell me or provide any details. They asked me to order a copy of my credit report to check that all is correct. I did that and everything is ok. But I still want to know what creditor is trying to change my personal information and I believe Experian is requ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 25, 2016 - I am having significant issues with the seven year fraud alert the credit agencies are to use once you have been a victim of identity theft and filed charges. After the alret was placed on my SSN - The same person used it again ( after the alert was placed on the account ) to apply for a job. The credit agency - E-PERIAN - shared my personal information with - ( background check ) - who then sent a copy of my information to - - - ( job applied for ) and the applicant. The alert did nothing to prevent this from happening or protecting my confidential information. When I called and s... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 13, 2016 - Applied for credit to refinance a loan but got denied due to credit management and I had been trying to build up my credit score for this reason it was going to help my family avoid interruption on our bills and keep us fed by lowering my payments but because of my identity being combined with my Son who is applying for Credit and getting denied, I was denied for loans to refinance. We have checked both of our credit reports and we have exactly the same report down to my car payment history which should not be any where near his credit! I just do n't understand how much one has to do to monit... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 12, 2016 - Date : -/-/- To Whom It May Concern : - -. - - -, - - Experian -. - - -, - - - -. - - -, - - Please take notice on this date, the nature of this letter is to request the removal of the fraud alert on my personal credit reports. And correct my personal information As you will see bellow, my correct identification information for your records : -, - SOC SEC # - DOB -/-/- - - - - - -, - - I have been living here since -/-/- Please update my personal number to my credit profile -... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 6, 2016 - I moved to a new apartment. I noticed my social security card missing as I was packing. I reported the loss via telephone to - which shared my fraud alert request with Experian and -. This summer I applied for senior housing in - county. That application was denied based upon a report generated by Experian. Subsequently I applied for a car loan with - because of their 0 % financing offer. I could only get the car on a 4 % financing. It was then that I was told that there was fraud alert placed on my credit. However, the credit reporting agencies never contacted me to verify. I beca... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts September 28, 2016 - Experian credit reporting agency is doing what they want on my credit report andd then lying about who is puting these alerts on my repoert I'v called in about the alert on the - of - to make sure that it was being or has been removed and i was told it was to recieve a letter in the mail that they have place another alert on my file and has stopped all credit offerswhich i did not authorize this a - time. There are - credit file for - one is - that I did not owe - any money i paid a partial owing - dollar balance and they turn my service off the only way i could use my ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts September 27, 2016 - I FULLY INTEND TO SEE THE HOUSE MY SS # & MY NAME WAS USED TO BUY IT! FTC TOLD ME THAT PERSON HAS BEEN USING MY SS # & NAME SINCE -! WHY COULD N'T THEY STOP IT 25 YEARS AGO????????????????? THINK THEY WOULD MIND IF I MOVED IN WITH THEM????????????? I PROBABLY WILL NEVER FILE ANY KIND OF TA-ES AGAIN! SINCE THEN,-, COMPUTER HACKED ALONG WITH HOMEPHONE & CELL. DO N'T THINK ITS LUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THE GOVERNMENT JUST DO N'T CARE ABOUT US REGULAR PEOPLE THAT WORKS FOR A LIVING, BET THEY WOULD FI- IT SOMEHOW IF IT HAPPENED TO THEM, LIKE - -, OB... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts September 23, 2016 - Date : -/-/- To Whom It May Concern : - -. - - -, - - Experian -. - - -, - - - -. - - -, - - Please take notice on this date, the nature of this letter is to request the removal of the fraud alert on my personal credit reports. And correct my personal information As you will see bellow, my correct identification information for your records : -, - SOC SEC # - DOB -/-/- - - - - - -, - - I have been living here since -/-/- Please update my personal number to my credit profile - - ADD... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts September 23, 2016 - hello my name is - - the credit report that is on file was taking care by atty 's office and i contact the each and one of them to get it straight out myself and the company that was sue was support have taking off my credit report not to block it.every office staff work on my credit .the atty who it straight out, but the company have get it off my report watch is stopping me from getting my first time home owner loan.my score have not update right it reading something else and has not clear up and i ask to have it lift it from my credit report and the block also the Attorney general off... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts September 21, 2016 - I was recently taken by a felon con artist. I discovered that he used identity theft as a means to clear his credit history. I tried to call all - credit reporting agencies to let the know and so they would remove the fraud protection from his credit check. By fraudulently saying his identity was stolen his is able to continue his fraud and criminal behavior. They should remove the alert and press charges against him. They should also include that he has not paid the attorney fees or costs as ordered by the court of California.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts September 15, 2016 - I had a security lock removed from Experian. I have a letter from Experian that permanently removes the security freeze. I recently applied for credit and was told that Experian once again has a security freeze that will not allow any creditors to check my credit. An Experian Rep. stated that I put another security freeze only account. This is absolutely not true. I would never, ever put a freeze on my account again. Experian refuses to remove the freeze immediately. This is going to cause problems with a company that is trying to check my credit now. I hate Experian.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts September 4, 2016 - i have fraud alerts on my file that i did not request. this has caused me to be denied for a credit card. I did not request this alert, i have never requested a fraud alert. I need this alert to be immediately, i have never requested a fraud alert and i am not a victim of fraud... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts August 26, 2016 - I experienced a potential identity theft which was made evident when I tried to file my Federal Income taxes electronically on - -, 2016. The IRS told me there was a duplicate submission for my SSN, and I had to follow an alternate filing process. I established a 90 day fraud alert with the - credit bureaus per IRS instructions. I erroneously also added a credit freeze at Experian, which I am trying to remove. The problem is that I ca n't talk to anyone at Experian and they will only ; let me unfreeze the freeze by using their automated system and paying a fee. I read on their page th... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts August 5, 2016 - I am a Victim of ID Theft I have a freeze on all of my credit files, I am concerned with my Experian file, I have never been contacted when companies are contacting Experian for my information. When I question at custom service they were very nonchalant about it. I was aware of - inquiries yet I did not get any phone calls as to why or the confirm the inquiries. It makes me a little concerned and I want to feel protected because I was a victim with IRS. I am still very careful with my credit which is still damaged due to being a victim... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts August 5, 2016 - On - -, 2016 I sent my third and final request to Experian for a Security Freeze, along with the letter I send a copy of my drivers license, social security card, police report and proof of address ; per the certified mailing receipt Experian received my request on - -, 2016. To date I have yet to receive a confirmation letter form Experian stating they have placed the Security Freeze on my credit file along with my PIN number.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts August 4, 2016 - My wallet with SS card and debit card were stolen.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts August 2, 2016 - I have disputed the information but have not heard back from Experian as of yet. I was turned down for my vehicle loan because Experian put - Fraud alerts on my credit report. I did not request for them to do this, they apparently took it upon themselves to put the Fraud alerts on their themselves. This was very embarrassing and I have not been extremely upset about the situation. I have asked them to remove this immediately as they have addresses listed that I never resided at, companies that I have never even worked with and phone numbers I have never had, etc. Can you please assist with ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts July 28, 2016 - On Thursday, - -, 2016 I receive a Temporary Initial Security Alert Notification ( - ) from Experian in the mail dated Friday - -, 2016. This was the very first indication of an Unauthorized Fraud Alert ( UFA ) being applied to my credit reports without my knowledge or authorization. I called Experian the next day ( Friday, - -, 2016 ) to have the Unauthorized Fraud Alert ( UFA ) removed. On Thursday, - -, 2016 I receive an Initial Security Alert Notification ( - ) from Experian in the mail dated Friday - -, 2016. I called Experian the same day to have the U... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts June 26, 2016 - I have been requestign a credit report freeze to be lift temporarily with all credit reporting agencies. - and - were fast and efficient. Experian on the other hand has been extremely difficult first they NEVER sent to me the PIN number upon the original freeze being placed in -/-/- ( I have all the paperwork from a case of identity theft ). When I requested the PIN number to be sent on - - -, the person on the phone indicated that he has requested it and it will arrive in 7-10 days. When it did not arrive in 7 days I called again. It seems they had no record of the request... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts May 12, 2016 - MY IDENTITY WAS STOLEN SO A FRAUD ALERT WAS PLACED ON MY CREDIT. I AM NO LONGER ABLE TO OBTAIN A CREDIT BECAUSE THE TELEPHONE NUMBER ON THE ALERT FILE IS WRONG SO THE CREDITORS ARE UNABLE TO CONTACT ME TO VERIFY MY IDENTITY. I HAVE TRIED TO CORRECT THE WRONG INFORMATION BUT WAS UNSUCCESSFUL. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts May 10, 2016 - I checked my credit report and noticed that I have a new credit inquiry from - as of -/-/-. I have been a customer of - since -/-/-. I did not authorize an inquiry and I suspect attempted ID theft. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 27, 2016 - - - at - - - - pa - and u can call me at - anytime or day .please can someone fixed my report because it 's all all mine at all someone store my social security card as my kids too. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 27, 2016 - Dear CFPB, This is my second time submitting this information. After about - months of dealing with ID theft I had requested removal of the fraud alert on the Experian file and enclosed all the required documents, which Experian indicated were needed as described in their original correspondence with me when the alert was put on the file. I received an acknowledgment in the mail but they placed and additional 90 day alert which is exactly opposite to that which I had legally request. I 'm attaching the documents which were provided and request for the fourth time that they remove the alert.... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 22, 2016 - My personal information has been exposed on a fraudulent credit reporting site, -. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 22, 2016 - Dear CFPB, About 10 months ago I was a victim of identity theft and went through all required procedures to protect myself. I filed a police report and FTC affidavit and notified all - credit bureaus who shared the information with each other for my protection. After 6 months of working with the police everything was back to normal. Since fraud alerts make every financial transaction regarding credit or employment very sensitive I sent official letters to each agency with my passport scan and social security card scan along with employment identification making an official request to have t... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 22, 2016 - I have been a victim of identity theft since -/-/2012. I have an extended fraud alert on my credit file. Recently, there has been an increase in attempts by identity thieves to open credit/loan accounts using my identity. Most of the creditors will call by phone and ask me to identify myself and ask if I applied for credit with them. When I deny that it was me who made the application, they simply deny the application and send me a letter in the US Mail stating that they were unable to approve the application because they were unable to verify the information that was provided on the applica... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 10, 2016 - They do not update my information/have incorrect information on me and I can not correct it, I can not log in due to the security questions not being correct ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts April 1, 2016 - I am not familiar with - Acct # - - I never apply for this kind of credit Look like some one do FRAUD ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 30, 2016 - some one used my social securty number to open utility accounts now i can not create social security account ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 17, 2016 - I do n't see the logic behind a credit freeze being offered free of charge with a valid police report but forcing the ID theft victim to mail all the sensitive information. This is punishing ID theft victims instead of those who choose to file the freeze online for $10.00 with each bureau. The credit bureaus seem to be coercing individuals to pay the $10.00. Being the victim of a recent identity theft, I feel uncomfortable mailing all sensitive information such as the requested copy of a drivers license and full SSN to have my credit frozen free of charge. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts March 14, 2016 - I received a letter today from -. The letter states that they put a fraud alert on my report. Now I repeatedly have sent them my - license, My Notary License and my Pistol Permit. Also utility bills. Now I am a snowbird. I own a house - and -. I live - from - to -. I am retired and cant take the cold weather. I purchased a car a bed set and - - while here. I also have - cars reg -. I did not ask for an alert to go on my account. They refuse to even talk to me. Excuse me if they kept there records straight and asked the creditors to verify the info they put on a... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts February 22, 2016 - I somehow have a fraud alert on my Experian credit report. I can not get it removed and now I am unable to be on our mortgage bc my mortgage company ca n't pull my Experian report bc of this fraud alert. My interest rate is also going up almost - points bc I am unable to be on the mortgage. Mortgage company has no problems pulling the others reports w the other bureaus. Over the last 6 weeks - -I have called 3 times, submitted 4 faxes, mailed a letter AND uploaded a document via Experian upload. AND THE FRAUD ALERT IS STILL THERE. Every time I called it was VERY difficult to get the pers... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts February 12, 2016 - Tried to open a credit union account in -, Ca - was told that there was a freeze placed on my social security number in relation with my credit due to a fraud alert which I did not submit but which was submitted through experian using my information. I called experian to have the fraudulent freeze removed only to be told I was not allowed to access the information because I was not the individual who initiated the freeze and was hung up on by the agent after being offered to pay $300.00 to join a program to eliminate debt. I acted with integrity and was told I was not allowed to access my... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts February 7, 2016 - Experian is the only company of the - that require supporting documentation such as drivers licenses, utility bill copies etc to be filed with them to establish or renew a 90 day fraud alert. If - and and - can accomplish all that online why not Experian? Their requirements could easily lead - to believe they are attempting to make the process difficult as possible with the hope that consumers will just abandon placing an alert. Alerts, to my understanding, if filed with - company are to be shared with the remaining - agencies but that does n't always happen. Why ca n't the p... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts January 8, 2016 - During -, 2015, I placed a fraudulent alert on my credit report against my Social Security Number. After three four months I requested Experian and - to please remove Fraud alert against my SSN so that I may get credit card, mortgage loan and some other financial products but these credit bureaus are not responding to my request and turning a deaf ear to my question. I also submitted them my written request for removing fraud alert my my effort remains futile. Now I hereby request you to please persuade all - credit bureaus for removing fraud alert against my SSN on my credit report a... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts January 3, 2016 - Intrusive billing inquiries and charges eating up credit line by hackers ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts December 27, 2015 - suspicion of identity fraud, from " mother " - -, Police report in progress ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts December 14, 2015 - On - -, 2015 I contacted Experian to have the security freezes on my credit report account and on my wife 's credit report account temporarily lifted. I paid $10.00 for each temporary lift. I arranged for the temporary lifts on my and my wife 's accounts because I was told by the Social Security Administration representatives with whom I spoke that the Social Security Administration uses Experian to verify the identities of people setting up accounts. It is now - -, 2015 and I have tried repeatedly to to set up the Social Security account online and not been able to do so. Ea... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts December 11, 2015 - I wanted to get in contact with you guys because i were tryana to open up a checkin account with my bank and i couldnt becasue someone messed uo my credit getting things in they name steal my idenity. I just turn -years old - -. 2015 theres no way i could of got things in my own name i was a minor at the time they got things in my name i need my credit score cleared. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts December 10, 2015 - On - - of 2015 I requested my Experian credit file frozen. I was told I would get a PIN # in the mail, but it never came. I am looking to refinance a mortgage now, but without the PIN I can not go online to temporarily unfreeze my records. I have tried repeatedly to call Experian, but I can not speak to a real person for help. Please contact me by phone/text, email or mail. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts November 14, 2015 - A local credit union - -, was offering 2.3 % on a five year CD. Who could pass this deal up? Went down to the grocery store where they have a cubicle to sign up. We had CD 's here in the past so they still had most of our personal information. Near the end of the Q & A signup process we were told that they need to check our credit even though we were former customers and were making a substantial deposit. So ok do it. Well we had placed a credit hold with Experian when our health insurer - followed then by Experian, keeper of the - information, were - recently hacked. It does n'... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts November 4, 2015 - I called the - - Bank and I told them someone open fraud account under my name. I also told them that I have fraud alert on my name company called me. The presonnal that I was speaking to told me that they do n't call. I think that was their fault and i think should be deleted completed. ( that is not me ) Also i have others inquiries under my name- - - ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 27, 2015 - I placed a security freeze on all - of the credit reporting agencies several years ago. I am going to be applying for a loan and so am trying to lift the freeze. Neither - or Experian is recognizing my PIN : I am unable to lift the freeze. There is no recourse to me other than to send my request in writing but I have NO identification that shows my social security number on it ( for obvious reasons ). There is no way to speak with an individual. This must be what it 's like when your identity is stolen and you lose control. ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 22, 2015 - My ex wife used my social security number and obtained a credit card in my name, while - and its affecting my credit score ... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 12, 2015 - I have a Fraudelent ID Theft problem because of a breach of - - - - 's data base. This is the second time I have had a problem calling Experian to initiate a renewal of my free 90 day ID Theft Credit Fraud alert via the phone number shown on the FTC website : - - -. They do not have a distinct option ( or number ) for dialing into and resolving this problem. I submitted a similar complaint to the CFPB on -/-/2015 Case number -, which was resolved in my favor. This problem constantly recurs, and there is a distinct attempt to direct the consumer to a credit freeze,... |
Experian Credit reporting credit monitoring or identity protection problem with fraud alerts October 2, 2015 - There 's a chicken-and-egg problem with setting up long-term fraud alerts on my accounts. It is impossible to put a long-term fraud alert on an account without also supplying a law enforcement evidence of a problem. The problem is that there is n't a problem *yet*. There 's a poster on the door of my post office that says mail was stolen from there. There 's a notification from - and - - and others that say that my information has been stolen. Yet that 's still not enough to lock down my credit accounts? I have to wait until my life has been wrecked to put some security around my cred... |