Credit monitoring or identity protection problem with fraud alerts
Experian Credit reporting department,
Credit monitoring or identity protection Problem with fraud alerts Oregon
I have repreatedly tried to temporarily lift a security freeze on my Experian credit report online. Each time Experian refuses to permit this being done online since I have been placed in " Special Handling '' as retribution due to previous CFPB complaints. I enter my data precisely as listed in a recent Experian report, I enter the correct PIN previously provided by Experian ( which I have used before successfully prior to being placed in Special Handling ) as well as entered valid payment details, each time Experian refuses the request. Writing in to temporarily lift a security freeze is a major inconvenience as it prevents knowing precisely when the report is unfrozen and I can apply for credit. Since written requests are subject to mail delays and processing delays, it 's impossible to know exactly when the freeze is lifted and to then accurately calculate when it will again be re-frozen. Experian should not be allowed to take retribution against consumers who have filed CFPB complaints about them.
Experian customer in Oregon
Dec 15, 2016
* Source: CFPB Complaint Database
Experian response to complaint:
Closed with explanation
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