Credit monitoring or identity protection problem with fraud alerts
Experian Credit reporting department,
Credit monitoring or identity protection Problem with fraud alerts Massachusetts
On - - of 2015 I requested my Experian credit file frozen. I was told I would get a PIN # in the mail, but it never came. I am looking to refinance a mortgage now, but without the PIN I can not go online to temporarily unfreeze my records. I have tried repeatedly to call Experian, but I can not speak to a real person for help. Please contact me by phone/text, email or mail.
Experian customer in Massachusetts
Dec 10, 2015
* Source: CFPB Complaint Database
Experian response to complaint:
Closed with non-monetary relief
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