Review and analysis of over 29 complaints against Synchrony Financial
Synchrony Financial consumers have reported over 29 official complaints related to Unsolicited issuance of credit card. Out of the 29 consumer complaints against Synchrony Financial, 10% were disputed by the consumer (i.e. the consumer was not happy with how Synchrony Financial responded to their complaint) and 100% were processed in a timely manner. 14% of consumer complaints against Synchrony Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 31% resulted in non-monetary compensation.
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Synchrony Financial Credit card unsolicited issuance of credit card April 5, 2017 - On -/-/2017 I visited - - at - - -, -, CA -. Before treatment began, they offered to run my credit to see how much I would be eligible for if I needed credit to cover any costs. They told me I was eligible for a $5000.00 line of credit to be used towards any work needed. I received some minor work from them that I paid out of pocket for ( $390.00 ). I told them I was not interested in using their line of credit and had no need for it. Approximately one week after this visit, I received a CareCredit card in the mail with a line of credit of $5000.00 that can be used... |
Synchrony Financial Credit card unsolicited issuance of credit card March 23, 2017 - Dear Sir/Madame, Approximately 2 years ago, I became victim of identity theft. Someone was using my SSN to open credit card accounts. I was informed by more than - bank that he/she provides a misspelled version of my last name. He/She does not have my correct address nor my correct phone number. The fraud was detected with no further incident. Around -/-/- of last year, I received a call from a collection agency. I was informed that Synchrony Bank had opened a TJ- account under the mispelled version of my last name. I clarified everything with the collection agency. I clarified everyth... |
Synchrony Financial Credit card unsolicited issuance of credit card March 15, 2017 - I received a letter from Walmart saying my credit card with them had been updated to a MasterCard. At the bottom it stated " If you do not wish to receive your Walmart Mastercard, please call - by - -, 2017 '' I had missed the part reading " do not wish '', thinking it said if the card was not received by - to call them. I called them when it was not received and discovered and realized what the sentence said. I found out it was too late to cancel the card. It will be mailed to me sometime in -. I did not ask for this credit card, and do not want it. I had found it odd to receiv... |
Synchrony Financial Credit card unsolicited issuance of credit card March 3, 2017 - I received a credit card I did not request.... |
Synchrony Financial Credit card unsolicited issuance of credit card January 5, 2017 - I went to a - on - -, 2016 to look at mattresses and the sales person took my social security number, saying that she only needs it to provide me a quote for the mattress i like. However, a month later, I receive notice that a - credit card was opened under my name for $3000.00 credit limit without my knowing. I talked to the manager there in - and he gave me the SYnchrony Bank phone number to call, saying " it 's happened multiple times before and just call this number, explain to them and you 'll be fine. '' I was on the phone with Synchrony Bank for one hour and finally dec... |
Synchrony Financial Credit card unsolicited issuance of credit card December 28, 2016 - My Husband obtained a Care Credit card ( Synchrony Bank ) from his -. My husband passed away -/-/2016. I began receiving statements for payment and the account was transferred into my name without my consent. I felt obligated to pay, and did so for 9 months. My son realized what was happening and that this was not legal. I stopped paying and we contacted Synchrony Bank to resolve. I asked for proof that I was legally obligated and they could not provide any verification of my signature on a binding document, or any electronic or recorded proof- because it does not exist. I was never invol... |
Synchrony Financial Credit card unsolicited issuance of credit card December 26, 2016 - On - -, 2016 Synchrony Bank sent me a letter stating that my application for a credit card from - - had been denied ( see attachment ). Since I never applied for a credit card from - I responded to them stating the I had not applied and to notify the consumer reporting agency they used so as not to negatively affect my credit rating ( see attachment ). On - -, 2016 they sent me a letter explaining why my " application '' had been denied ( see attachment ). They never acknowledged that I did not apply for a credit card, nor notify the consumer reporting agency. I believe ... |
Synchrony Financial Credit card unsolicited issuance of credit card December 7, 2016 - Synchrony Bank via - opened a credit card account in my name. They sent me the card which I did not activate. Nevertheless they opened the credit card account and certain - charges ( all justified ) were charged to that account. - denied any association with Synchrony and Synchrony refused to close account unless I provided information they should not of had i.e. birthday, Social Security number etc. I refused and they told me there was nothing they could do to close the account. Numerous calls to Synchrony produced no resolution although they did waive an unauthorized $1.00 charge.... |
Synchrony Financial Credit card unsolicited issuance of credit card November 26, 2016 - Elderly ( - ) mother pressured to get a JCPenny credit card despite trying to pay with a - card. Due to the new card with new payment terms and schedule she paid $130.00 of fees on a total of $53.00 purchased.... |
Synchrony Financial Credit card unsolicited issuance of credit card November 23, 2016 - I received an unsolicited credit card from Synchrony Financial for " - - '. I do n't know of any financial connection to either company. I opted out of all prescreened credit card offers as recently as 2013. Therefore I believe - or - companies are violating the law.... |
Synchrony Financial Credit card unsolicited issuance of credit card November 22, 2016 - I used Care Credit several years ago to pay for dental work. Since then, I 've had to call them several times to report " erroneous '' fees applied to my account. After paying off my account this past -, I asked them to remove me entirely from their system. However, most recently I received a Care Credit - that I never requested. When I called to complain, they said I had received a mailing saying that I had been prequalified and that I needed to " opt out '' if I did n't want the card. The customer service person ( -, employee number - ) told me that the card was issued because I ... |
Synchrony Financial Credit card unsolicited issuance of credit card November 18, 2016 - I applied for a care credit account -/-/2015 for -. That account was not closed but was paid off. On -/-/- I recirved a care credit master card in the mail. Called to inquire because I had never ordered or requested a card. The representative advised me that this account was open for me and card sent because they upgraded my account to a MasterCard. I was surprised to hear that I had - accounts open with them. As I only opened - last year. When questioned, the representative advised me that this second account was opened for me last month. I cancelled - accounts. They were n... |
Synchrony Financial Credit card unsolicited issuance of credit card November 16, 2016 - Care Credit/Synchrony Financial opened a new, additional Care Credit account without my knowledge or consent. Synchrony claims to have mailed " opt-out '' instructions for new MasterCard accounts, which I have never received. My existing account is still active, and now there is a second, separate account that has been created which I had no previous knowledge of. Upon contacting Synchrony Financial/Care Credit to ask why an additional account was opened using my information without my knowledge or consent I was informed that they believe they are legally allowed to do so because of their " te... |
Synchrony Financial Credit card unsolicited issuance of credit card November 15, 2016 - Carecredit.com opened a credit card account in my name without my consent or my application for such an account. I received a credit card in the mail and I promptly called the customer service number and closed the account. I was told they would send a letter confirming the closure.... |
Synchrony Financial Credit card unsolicited issuance of credit card November 9, 2016 - I went to buy pants at the store and the clerk suggested if I sign up for a member card, I get a discount right away. At no point was I notified this was a credit card and all terms used to refer to this card made it sound like a free membership card. At the end when I found out that it was in fact a credit card, the clerk claimed it was too late and ca n't back out. He also said " it wo n't hurt your credit at all '', which is a flat out lie. On top of that, the discount was not applied at all to the purchase, in spite of signing up for the card. As the clerk was packaging up the pants and th... |
Synchrony Financial Credit card unsolicited issuance of credit card November 4, 2016 - Synchrony Bank has issued a credit card that resulted in hard inquiry into my credit record and subsequent reduction in my credit score, without my prior permission or authorization. I have never requested a new card and would have refused to have it issued had I known in advance. However no one ever asked. The Synchrony Bank just went ahead and did this on their own volition. The card does n't provide an option for the activation, nor does it provide a valid contact number. The number listed can not be reached, this bank is not - member, and there is no way to contact them. Furthermore, ... |
Synchrony Financial Credit card unsolicited issuance of credit card October 23, 2016 - Synchrony Bank sent me a Visa credit card, saying that I have been " upgraded to a new level of gas savings '' for my Chevron gasoline card. I did not request the Visa card and my Chevron card had not expired. When I called them yesterday to ensure it had not been activated and to say that I did not want new credit I was told by both the Representative and his supervisor that, Yes, an account had already been opened in my name. This is not a case of fraud or ID theft. This is Synchrony Bank trying to push credit on me, likely for the purpose of inflating their bottom line. Synchrony Bank has a... |
Synchrony Financial Credit card unsolicited issuance of credit card October 20, 2016 - To whom it may concern : On or around -/-/2016, I visited a newly built - in -, NJ. My only purchase was a white throw pillow. The cashier offered me a - - customer rewards card. I told her that I did n't need one today. She stated that I would receive an additional 10 % for signing up for one. I acquiesced and provided her with my information. I also asked her several times if this was a store customer card or a credit card. She confirmed several times that it was only a loyalty card. She handed me a form and asked me to add my SSN and sign the bottom of the form, which I di... |
Synchrony Financial Credit card unsolicited issuance of credit card September 29, 2016 - I have been fighting with Synchrony Bank with credit card accounts they said I open on line. When I asked them to please validate that information all they show me are bills with my name attached to them an a online application with my social and address but not the correct phone number. Also what I told them is when I apply for credit I always either use my middle name or middle initial because within - miles of where I live there are several individuals with the same name as myself. The company refuse to remove anything and has me liable for those accounts, however I receive in the mail t... |
Synchrony Financial Credit card unsolicited issuance of credit card September 6, 2016 - - - - - - - -, - - - -, - Synchrony Bank/Care Credit ATTN : Fraud Department/- , - - - Care Credit : - To Whom it May Concern This letter is a follow-up to my phone call on - -, -. Your Fraud Representative - was very helpful with my account. Thank you for listening to me when I contacted Synchrony by phone - for the second time - and putting my account on hold - while you investigate this man and his company. I believe that I am a victim of identity theft and or fraud from the organization below. - - -, Marketing Dir... |
Synchrony Financial Credit card unsolicited issuance of credit card August 29, 2016 - Paypal opened a credit card account without my permission and stated such on a call to custonmer Service... |
Synchrony Financial Credit card unsolicited issuance of credit card July 20, 2016 - - received a credit rejection letter. I never applied for credit! My identity was stolen in the past 3 weeks and two things have happened since then, this is the 2nd. The other had 2 cards issued by another group ... I never applied for and, ready, they were mailed to ME under 2 names. (? )... |
Synchrony Financial Credit card unsolicited issuance of credit card July 13, 2016 - I was charged for a service I did not ask for that they took out of my payments fpr years, this was done through my automatic payments. Though they reimbursed me for the fee I was not reimbursed for the collected interest that I had occurred and had been applied to my unpaid balance. I do not wish to pay them any further money as I believe they owe me money.... |
Synchrony Financial Credit card unsolicited issuance of credit card June 16, 2016 - pay pal sent me an unsolicited credit card. ... |
Synchrony Financial Credit card unsolicited issuance of credit card May 31, 2016 - We received an unsolicited BP Visa from Synchrony Bank. We have also received phone calls about this card, including a threat to withhold credit if we did not confirm the card. When my wife called she was put on hold, told that the person named on the credit card had to call ( I 'm in - - just now ; not convenient! ), and cut off. Repeated calls. There appears to be no website where we can get this rectified. Seems like a scam. ... |
Synchrony Financial Credit card unsolicited issuance of credit card May 20, 2016 - Received Credit Card I did not request. ... |
Synchrony Financial Credit card unsolicited issuance of credit card April 26, 2016 - I have had repeated problems with PayPal, which has twice now issued me their credit cards without my knowledge or consent ( including a - one now after having directed them to cancel a prior one ). They then link their unwanted credit card to my PayPal account, and make it the primary means of payment. Generally I am able to avoid using their card by switching the payment to my " real '' ( - ) credit card, but I need to remember to click on my - credit card each time I make a purchase, and occasionally I forget. The amount I owe on the card is modest ( less than $50.00 ) but I fi... |
Synchrony Financial Credit card unsolicited issuance of credit card January 23, 2016 - on -/-/- i was alert by phone by - representative to verify i wish to open a - in the store with the fraudster holding on the other line.I advice i donot want or apply for - - card and to decline and close out account. i was told by the rep they will devaule the gift of $750.00 that was been purchase to - and close out. on -/-/- i got a card to activate. i call back and advice i dont want this card and it is fraud i was then told that there is a balance on the card for $750.00 and that the purchase was made on -/-/- in the bronx and the card was applied fo... |
Synchrony Financial Credit card unsolicited issuance of credit card December 31, 2015 - When I created a PayPal account to purchase a product through another vendor, they signed my up for a - - that I never agreed in opening. Now monthly I have a ding on my credit report as they state that they can not close or do anything about the account as it belongs to a different person with the same name but different date of birth, social security number, address and phone number. They state it was due to identity theft but neither of the - organizations that I have monitoring service with state identity theft and that all information points to PayPal services with the billing ad... |