Synchrony Financial Credit card department,
Unsolicited issuance of credit card Washington
I received a letter from Walmart saying my credit card with them had been updated to a MasterCard. At the bottom it stated " If you do not wish to receive your Walmart Mastercard, please call - by - -, 2017 '' I had missed the part reading " do not wish '', thinking it said if the card was not received by - to call them. I called them when it was not received and discovered and realized what the sentence said. I found out it was too late to cancel the card. It will be mailed to me sometime in -. I did not ask for this credit card, and do not want it. I had found it odd to receive this, but let it slide because I was going to cancel it when I received it. I have very good credit, and constantly receive offers in the mail, but this is the first time one is actually going to be mailed to me because I made a mistake in what I read. No other credit offers have done this.
Synchrony Financial customer in Washington
Mar 15, 2017
* Source: CFPB Complaint Database
Synchrony Financial response to complaint:
Closed with explanation
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