Synchrony Financial Credit Card Complaint

Unsolicited issuance of credit card

Synchrony Financial Credit card department,

Unsolicited issuance of credit card Washington

I went to a - on - -, 2016 to look at mattresses and the sales person took my social security number, saying that she only needs it to provide me a quote for the mattress i like. However, a month later, I receive notice that a - credit card was opened under my name for $3000.00 credit limit without my knowing. I talked to the manager there in - and he gave me the SYnchrony Bank phone number to call, saying " it 's happened multiple times before and just call this number, explain to them and you 'll be fine. '' I was on the phone with Synchrony Bank for one hour and finally decided to close the account, thus dropping my credit score by - points.

Synchrony Financial customer in Washington
Jan 05, 2017

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

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