Synchrony Financial Credit Card Complaint

Unsolicited issuance of credit card

Synchrony Financial Credit card department,

Unsolicited issuance of credit card Massachusetts

On - -, 2016 Synchrony Bank sent me a letter stating that my application for a credit card from - - had been denied ( see attachment ). Since I never applied for a credit card from - I responded to them stating the I had not applied and to notify the consumer reporting agency they used so as not to negatively affect my credit rating ( see attachment ). On - -, 2016 they sent me a letter explaining why my " application '' had been denied ( see attachment ). They never acknowledged that I did not apply for a credit card, nor notify the consumer reporting agency. I believe they have attempted to fraudulently seek to provide me with a credit card that I do n't want and never applied for.

Synchrony Financial customer in Massachusetts
Dec 26, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with non-monetary relief

Created with Highcharts 4.2.3Synchrony FinancialComplaint HistoryComplaints12/20151/20164/20165/20166/20167/20168/20169/201610/201611/201612/20161/20173/20174/20170246810Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Synchrony FinancialUnsolicited issuance of credit card55.2%13.8%31.0%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageUnsolicited issuance of credit card0.1%22.2%5.4%1.9%0.8%11.4%57.8%0.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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