Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

- -, 2016 Director - - Consumer Financial Protection Bureau - - - - -, IA - Headquarters address Consumer Financial Protection Bureau - - - - DC - Dear - - ; RE : SPS ACCOUNT : - -- -- -- Fax : ( - ) - - : ADDITIONAL CLARITY - I contacted SPS today and requested to speak to - - -. Another employee intercepted the call and would not put my request forward. She informed me that my - application was incomplete. I informed that that was impossible since I was approved for a short sell months ago. In fact, I was calling in order to up date SPS on the short sell activity.


months go. She relied you need to provide more information on the short sale. The previous contact said nothing about the short sale nor did - until I brought it into the conversation.. The continuity of picking up from the previous communication and rude arrogance of the phone contacts is deplorable. Please intervene and help. Sincerely, - -