Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

I have a mortgage with Select Portfolio Servicing which Is paid on time and current. I had a fire in my home on - -, 2016. The insurance company issued a check in the amount of $24000.00 which was made out to myself and the above Bank. I signed the check and sent it to the Bank on - -, 2016. I had all the paperwork they required signed by the contractor expressed mailed back to them on - -, 2016 they told me they received it and I would receive a check for the full amount of $ -and would be mailed out in 5 business days and the mail would then take 10 business days to get to me. I called after the 10 business days and they said they never cut the check and again I would have to wait this 15 business day period bringing me now into -. They have been holding my insurance check since - now to -. This is a rental apartment so I am losing 3 months rent which does n't seem to matter to them. I am a - yr old widow and If I was 3 months late on my mortgage I would be in pre-foreclosure. Is there something you can do to them to make them overnight my money which I stressed to them I wanted done and they said I still have to wait an additional 5 business days before they could even cut the check. My account number at Select Portfolio Servicing is -. Property address is - - - -, - -, Fl -. My mailing address is - -, - - - -, - -, FL -, phone - -