Select Portfolio Servicing, Inc Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Select Portfolio Servicing, Inc Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

Select Portfolio Servicing, Inc. ( SPS ) has falsely responded to our request to provide an ORIGINAL Power of Attorney ( as required in our state of - ), to accompany SPS 's invalid discharge and assignment recorded in our County in - -. We have requested this information, and document, through prior Qualified Written Requests sent to the CFPB and to SPS. Attached is email received from SPS and Power of Attorney ( POA ) sent to us. First, the POA is not original ( is from a filing in - ). Second, the POA is granted to - - - - which no longer exists ( date of the invalid POA is -/-/- ). Moreover, we have repeatedly asked SPS, through Qualified Written Requests, to identify the name of the OWNER of the loan at the time SPS received our payoff check on - -, -. SPS has not responded to our Qualified Written Requests, and continues to instead provide responses as to a " note holder ''. As the CFPB is aware, a note holder and owner of the loan are not the same thing. In fact, SPS account number does not match our original loan number. We request that SPS provide a valid original power of attorney, provide the owner of the original loan number, and provide the owner of the SPS account number. These loan/account numbers must match any original provided Power of Attorney to be filed in our County. The original loan number is - ( see attached ), and the SPS account number is -. Thank you.

Select Portfolio Servicing, Inc customer in New Jersey
Jun 27, 2016

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Consumer disputes how Select Portfolio Servicing, Inc handled their complaint

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