Select Portfolio Servicing, Inc Mortgage Complaint

Select Portfolio Servicing, Inc Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Illinois

On -/-/-, I phoned in my -/-/- payment and I was told that I am still one payment behind when I questioned them about the statement still showing due for 2 payments and also accumulated late fees. The payment in question, is my - - payment, which was - of the 3 month trial payments for the modification. This payment along with -/-/- and -/-/- payment was phoned in on - -, -. I was asked to send in proof of this payment, which has been done numerous times, but I still sent my bank statement showing the money coming out on -/-/-. Spservicing also responded to my complaint filed with you -/-/- that my loan was current and only due for the -/-/- payment. Refer to case # -. They were also suppose to fix my credit report which they have not done as of today 's date. I was told they are reporting me a rolling 30 day with accumulated late fees which I am refusing to pay because I was never late and have never missed a payment. After they applied all of the payments received in -/-/-, I had an excess of escrow payments which they


their possession. It is sad, because when you speak with their representatives, they think that CFPB is a lender and NOT the consumer financial protection bureau. I never had a problem with them, when I was paying at a rate of 5.875 % on an adjustable rate mortgage. As soon as I was granted the modification, that is when all of these problems started for me. I feel that there is some discrimination going on here as well.