Ditech Financial LLC Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 4,356 complaints against Ditech Financial LLC

Ditech Financial LLC consumers have reported over 4,356 official complaints related to Loan servicing, payments, escrow account. Out of the 4,356 consumer complaints against Ditech Financial LLC, 21% were disputed by the consumer (i.e. the consumer was not happy with how Ditech Financial LLC responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Ditech Financial LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 6, 2017 - DiTech continues to make false statements concerning my account. First, they state that the escrow analysis done in -/-/-, at the time of my modification, went up just after I finished making my 3 trial payments, when my taxes and insurance premiums actually went down at that time. Second, in -/-/-, a complaint was filed and Ditech responded to stating that there was an escrow overage on my account and an overage check was sent to me. Since I never received a check, I filed an additional complaint to find out why they made a false statement. They then responded that they actually did...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 6, 2017 - Despite having a mortgage with Ditech Financial for less than 20 % of my home 's value, they took it upon themselves, with no approval from me, to open up an escrow account for my property & school taxes. I have always paid these taxes though sometimes I pay them late and I was late at the moment Ditech decided to establish this unauthorized account on my behalf. I reject that Ditech has the right to open up a - account without my approval. This seems very similar to the highly publicized - incidents....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 5, 2017 - My husband and I are trying to pay off our mortgage. We made a payment - in -/-/- to go to principal only. They only applied - to principal and the rest on insurance which makes no sense because our insurance is through the payment and is up to date. I called and the representative said that was a mistake and it was fixed and would show up on the account in five days. So when I called back in five days it was not fixed. She told us that the request was put in but never completed and she would put in another request and would take another five days! We have been trying to pay this of...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 4, 2017 - Ditech is again creating false documentation to overcharge me to facilitate a hardship so that they can foreclose. Ditech should be reducing my monthly mortgage payment because my required escrow balance is an overpayment. Yet, Ditech has once again created false documentation raising my note to $1200.00 instead of lowering it to $1000.00. Ditech manufactured a shortfall that does not and will not exist. Ditech withheld projected balances and federal law regulating how low balances are calculated to hide that it owed me a refund of $790.00 and that my mortgage should be going down and ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

April 3, 2017 - Direct financial llc bought my mortgage from - in -/-/2016. I have made all payments on time. I received. Late notice in -/-/- so I called and they said I was a month behind. I sent proof that my -/-/- payment went to - and I 've paid on time from last -/-/- until present. They are ruining my credit by stating I have missed 4 months! I have pulled my online accounts and every payment has posted on time! I received another late notice in -/-/-! My payment posted on the -/-/-. Please help me with this matter. I am in the process of looking to buy but there is no ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 31, 2017 - Extortion excess escrow ; with threatened Foreclosure for amounts not due ; attachments define the case with proofs ; opposing counsel states the Stipulated Injunctive order CASE - Document - Filed -/-/2015 as brought by FTC and CFPB are not enforceable between customers and Ditech Financial LLC , therefore they did no wrong that can be enforced, or the gist similar thereof ; Phone records and specific calls can be identified with key information, but implications are that the recording of such collections calls by Ditech as required to be kept at 90 % per the agreement, are not discov...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 29, 2017 - On -/-/2017 I refinanced my mortgage and paid off Ditech Financial. I have still not received the refund of my escrow account. I have called several times and I have been told that the check was sent. Every time I call I get told the check was sent on a different date. So far I 've been told the -/-/- the -/-/- and the -/-/-. Every time I call they get nastier and nastier and change their story....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 28, 2017 - We received info from you that Ditech send a letter stating they had sent repayment papers to use on -/-/-.Wr have not gotten any paperwork from DITECH for payment schedule or and letter from legal Dept and the rep from. - - re they playing a game.Theu will not take payment or the reps have no knowledge of payment plan What do we do for the company to let us keep our house and make payment. Thank you.Who else can I call Thank you...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 28, 2017 - When I took out my loan I did not put down 20 % equity and had to add private mortgage insurance. I was advised once my loan hits 80 % loan-to-value ratio the private mortgage insurance would be dropped automatically, or I can request in writing that it be removed early if the equity in the home is above 20 %. I contacted Ditech because my realtor ran comparable pricing in the area and found my home had gained more than 20 % equity thus allowing me drop the private mortgage insurance. When I contacted Ditech they stated that they would have to have an appraisal done, which I would be charged f...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 27, 2017 - Ditech mortgage will not stop charging for optional insurance long after it has been cancelled. I have a cancellation letter dated -/-/2017 and the optional insurance continue to be billed. Even though the insurance was just $33.00, the non-payment generates late fees and causes the mortgage payment to appear on the mortgage statement as " suspended. '' In reality the optional insurance is paid to the -. The cancellation letter goes to me but it is unclear how Ditech is informed. This much is true, when I called Ditech on -/-/2017 and talked to - and then to - to complain about ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 24, 2017 - My complaint numbers are:- and -. We filed for a chapter - bankruptcy -/-/-. Our Bankruptcy was discharged on -/-/- ( enclosed ). Our mortgage was paid up to date at the time of filing and not included in the Chapter -. Our mortgage was with -, then Green Tree mortgage took it over and we continued making our monthly mortgage payments for the same amount, but only receiving an " informational statement '' ( enclosed ) that showed only the payments we made, no principal, interest or escrow balances, and to this date almost 4 years later we are still receiving those sam...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 22, 2017 - Thank you for assisting with this issue. Each year, I receive a notice from my mortgage company stating that my escrow account has a shortage. I paid it one year and each year I receive the same notice. I 've already contacted the - county tax and assessment and was told nothing has changed far as property value and the home insurance has not increased. At this point, it is very frustrating and has caused a great amount of -. Also, I received a letter stating the my PMI will be terminated and to date I 'm still paying for that. I call the mortgage company and get placed on hold for long ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 21, 2017 - I have not heard from my mortgage company regarding a short sale on my home...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 20, 2017 - My home flooded I paid for the repairs Insurance company put mortgage co on checks They refuse to release money so I ca n't pay my bills Mortgage They need to refund all late payment s and release my money...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 20, 2017 - I received a call from - x - at DiTech Financial on -/-/2017 at -. He called to ask me, " how things were going. '' I advised him that I was n't sure what the purpose of this call was but should n't you be the one telling me how things were going? He had no explanation for the call. I told him the reason for this call since I 've never received calls back from him despite the dozens and dozens of messages I left for him was the complaint filed by me. He stated, " yes, that was the reason '' even though he had no information to give me. He put me on hold for several minutes so he cou...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 17, 2017 - My mortgage was sold by - to Ditech in -/-/2016. The last mortgage payment I made to - was never transferred to Ditech, so as soon as my account transferred I was considered " late ''. I called and wrote Ditech to no avail. I ended up making double mortgage payments for -/-/- in an attempt to stop them showing I was late in paying my mortgage. It has been over a year and I thouight they had finally cleared this up, but just looked at a current statement and it shows accumulating late fees. THE PAPERWORK I RECEIVED WHEN MY MORTGAGE WAS TRANSFERRED TO DITECH INDICATED THAT THEY WOUL...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 17, 2017 - I have yet to receive the full refund of my escrow account since closing -/-/2016. The full amount is $2000.00 and I only got a partial refund of $340.00. I have not cashed the check yet since it was not the right amount. Greentree / Ditech new I was refinancing since they were notified that I needed the payoff amount of the loan. Since I was refinancing I needed to pay off my property taxes before closing so I paid the full amount of my property taxes that was posted -/-/- and Ditech the -/-/-. Attached is my notes....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 16, 2017 - My client paid off his loan on a mobile home trailer in -/-/2017. Ditech Financial, LLC claimed to have mailed the original to the property address, but inadvertently left off the trailer number. Therefore, the title had not been received. Ditech then sent copies, where were useless, since the Department of Motor Vehicles is requiring originals. When he called to request that a duplicate original be sent to his current address, he was informed that the title had been sent the original lien holder, -, located at -, -, LA -. THIS COMPANY IS NO LONGER IN BUSINESS. Subsequent request...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 15, 2017 - Ditech charged me the wrong amount from -/-/- through -/-/-. In -/-/- they finally reallocated my payments and credited an overdue HAMP incentive. Almost 15 months overdue to be exact. I disputed the error forever including on this board many many times. They reported me late to the credit bureau 3 times even though they charged me the wrong amount. All my mortgage statements had incorrect amounts due. They waived the late fees but failed to update my credit reports even though I have told them repeatedly of the error and even submitted a copy of the letter from them acknowledgi...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 13, 2017 - I 've had my mortgage since -/-/- and I 've never been late. I have automatic debit on my bank account from Ditech. On -/-/- the funds were n't available for some reason and I called them several times to charge my debit which they said they were going to do but apparently they never did. Since they do n't bank a physical bank in - I could n't do much and sent the payment because they never charge my bank account and I was going to be late. Anyways they said I was n't going to have a 30 days late they even returned my late fees and everything but on my credit report appears to be ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 10, 2017 - Our original Mortgage was through -. They were picked up by -, then passed on to Greentree ( - ). They got into trouble and was picked up by Ditech. When Greentree acquired our mortgage I was at a - with my wife and out of the loop for over 60 days ( - to - ). I continued sending our payments to -, they in turn sent the payments on to Green tree. Greentree jumped our payments, stating our Escrow account was delinquent. It was not, but we sent the extra amount without question. At the end of the year they had to return the overage back to us, some $920.00 by federal law. ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 10, 2017 - I filed bankruptcy 5 years ago and it was discharged -/-/2016. Since this time have been trying to get the bankruptcy flag removed from my account. I cant contact them to get any information concerning my account. When I try to contact them th call goes to a third party company. I keep paying my mortgage and the balance never change. I have gotten several notices that I was entitle to a escrow refund but it never comes. I received a refund on my property tax because of my age -. Havent heard anything from Ditech.. I tried emailing them and all I get is a form letter about they will have m...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 8, 2017 - Ditech mortgage was showing me as 2 times 30 in 2016. I printed off my payment history from their site and have cancelled checks to prove I was not late ever. Once I disputed with credit and filed a complaint with Ditech they agreed to research then marked me 5 times 30 for 2016. Again, I have never been late with them and have the proof from their website and my cancelled checks. Now they wont respond. I have been adversely affected by this as I can not refinance, and am not able to get pre approved to purchase a home which we were looking to do....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 8, 2017 - I had originally filed a complaint on -/-/-. [ Case number : - ]. Their response to me on -/-/- was as follows : " Ditech records reflect that you voluntarily applied for a modification review and, after completing the trial period plan, you were approved for a permanent modification. Once the modification is completed the account will be brought current. Ditech currently is waiting for the signed modification documents to be returned by you. If you have any questions regarding the loan modification process, please contact Ditech representative - at ( - ) - extension -...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 7, 2017 - Ditech personnel have called multiple times requesting different amounts to catch up and pay double payments to keep from foreclosure, but when I start to agree and make payments; then another call states somebody else is over account and no notations were made about agreement to pay and again threat of foreclosure and will not email or state anything in writing. just phone calls....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 7, 2017 - I have a mortgage with DITECH. I came out of - - bankruptcy on - -, 2016 and DITECH was notified of such on - -, 2016. However DITECH still has my account under bankruptcy status preventing me from being able to refinance. I had my attorney send DITECH a letter requesting change in status but there was no response. DITECH refuses to communicate with me. I need the status updated....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 5, 2017 - I had a mortgage with Green Tree and now I see it 's Ditech. I would get calls saying the mortgage was n't paid or was behind so I figured the ex wife forgot and paid it. This went m for yes. For some reason it seem like they were always saying it was behind. I seem to see money being taken out by Green Tree and never gave them authorization to. One day after my device I got a call from them say my ex wife was 6 months behind so end up paymg the whole 6 month. At the end of 2012 I got something from them saying they were forclousung on me and it was n't behind. I got so sick of them I so go he...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 3, 2017 - GreenTree sold our mortgage to ditech after my father passed away 10 years ago. They chane our payment rates, have us late every month, and refuse to transfer ownership via probate order. Now they are refusing to take any payment from us....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 2, 2017 - I was faithfully paying my mortgage payment from the time, Ditech Financial took over and transfer our notes from -. No missed payment nor late payments as a proof, I can send all evidences of all my mortgage payments in the future. We kept on sending our mortgage checks to Ditect before the - of every month as stipulated from our Deed of Trust, unbeknownst after researching from our bank account 's that our last mortgage check was only cashed since -? We continued to send mortgage payments from - and - and Ditech never cash out anymore those mortgage payment checks we sent to t...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 1, 2017 - Complaint # - Ditech- Re-occurring Issue New Complaint My home loan was Originally with - then Greentree now being serviced by Ditech, .I believe - - thru today -. I have been expeirncing much difficulty with this company.. In the Months of - Thru - of - I have been seen discrepancies I am on a BI-Monthly payment which is every other Friday deducted out of my - bank account. I started to notice in -, - Late charges being applied to my account, when I called they said it was a computer err and would ask that the fee be removed, Again the following month another ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 1, 2017 - My mortgage lender has misposted several of my mortgage payments over the past six months, crediting the payment to escrow instead of to principal and interest. I have contacted them at least 5 times to correct the error, yet they still show me as being in arrears in my payments despite assurances by their customer services personnel that the misposting will be corrected. Now they have reported me delinquent to the credit bureaus and my credit rating has dropped by - points or more....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 1, 2017 - Ditech apparently increased my mortgage payment by about $53.00 due to escrow changes. I inadvertently missed that for the -/-/- payment and paid the prior amount ( $1000.00 ) as that is what my automated bank payment had been set up to do. I then sent a second payment for the balance ( $53.00 ). Despite this they claim that they can not process the $1000.00 payment and that I now owe a $44.00 late fee. I 've never been late and this was a simple oversight for a small percent of my monthly payment....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

March 1, 2017 - Ditech Financial LLC who is my mortgage lender was mistakenly paying property taxes to a different parcel number or property with my escrow account for the year of -/-/-, this led to having delinquent taxes on my property, placing my property under tax lien. Because property taxes were n't getting to my property, it also caused an escrow shortage on my account. although the delinquent taxes has been settled recently after going back and forth with Ditech for couple of months and dealing with bad customer service, the escrow shortage is still in effect which made my new monthly payment inc...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 18, 2017 - Ditech switched over their computer system in - 2016, which caused account numbers to change and Ditech actually delayed cashing of checks used for mortgage payments. It took close to 5 months for Ditech to straighten this out. Ditech had my account ending in - ( I have - accounts ) as being paid more than 30 days late in - 2016, despite the fact that I actually send my payment on time every month. I have proof of this. In - 2016, Ditech was still trying to correct their error when they retroactively backed out my payment that was made 3 weeks earlier and put it in escrow, there...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 15, 2017 - I noticed an issue with my billing with I logged onto my mortgage account online. I tried calling the customer service number I usually contact but when I tried to get a representative I was transfered to person 's voicemail. I thought there was a problem with a the system and tried calling back later and had the same issue. I left a voicemail just in case and continued to call for a few days. I then contacted the new mortgages department and asked for some assistance. They encountered the same thing and the person said they would send an email to customer service and see what he could do and ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 14, 2017 - Forced Escrow was placed on my account, on -/-/- due to delinquent property taxes not affiliated with my Property Parcel ID. I am requested to terminate all Escrow accounts since my yearly taxes of only -, are paid out of pocket and on time for my - - property and the only property associated with the loan. Advanced funds were distributed to County Tax Office without authorization and taxes for other property owners were disbursed to pay all - properties, which of - are not listed on loan since the properties were divided in -/-/-. I have repeatedly faxed all county do...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 14, 2017 - On -/-/- Ditech Financial LLC opened a escrow account for our mortgage without our authorization and paid our Homeowners Insurance without our authorization. - -, our Homeowners Insurance, sent Ditech a proof of insurance form and Ditech paid for it without our authorization. Since -/-/- I 've been on the phone for hours with Ditech to get this resolved, to be sure - received our payment from Ditech on time before we got additional charges from - for late payments, we had to pay Ditech back for the homeowners insurance payment to close the unauthorized escrow account, and...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 13, 2017 - I refinanced my FHA loan -/-/2016. Immediately after refinancing, my loan was sold to Ditech. -/-/2016, I received a tax statement from - County, GA stating I owed property taxes despite having an escrow account with Ditech. I checked my account online and they had the wrong parcel ID # for my property. I contacted Ditech numerous times by phone and was asked to fax the tax bill. I faxed the tax bill on -/-/-. I called -/-/- to inquire into the status. I was given an update that Ditech had sent a disbursement to the wrong city ( due to incorrect parcel ID ) and that the city o...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 13, 2017 - Ditech has increased my mortgage payment consecutively each year citing escrow shortage. Although my liabilities did not increase this year they have now added an additional $75.00 to my monthly payment. My current escrow balance has $770.00 in it. Over the course of this next 12 months my liabilities will total $4300.00. They collect $360.00 each month in escrow. I will pay $4300.00 over the next 12 months to escrow. Adding that $4300.00 to my current balance of $770.00 the total in escrow will equal $5100.00. That is way over the cushion they claim to have. This company is co...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 10, 2017 - I am extremely frustrated with Ditech. We have been faithful on our home mortgage for over 10 years now. We have never been late. Ditech has misplaced our payments causing me to go through grueling straints to prove we paid the amount and for them to find the payment. They have ceaced applying my monthly payments to our account and are repeatidly sending me loss mitigation paperwork. But, I have never been late on our payment. At current it shows I am almost $9000.00 in the hole, yet when I contact them they state they have received my payments every month! They are not applying the payments...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 2, 2017 - I submitted an online bill payment to Ditech for a mortgage payment on -/-/- and confirmed with my bank ( - - - ) that the payment was mailed -/-/-. I was advised by a Ditech rep -/-/- that payments are backdated based on when payment was postdated, which I learned later may be incorrect. Ditech posted my -/-/- payment on -/-/- and reported 30-day late with all - major credit bureaus. I called Ditech -/-/- and they advised me they would escalate my customer service issue to a supervisor named - - so they can review recorded calls substantiating h...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 1, 2017 - DiTech Financial is claiming that we 've missed - payments and are proceeding with foreclosure as of - ... .we have NEVER missed a payment. We have talked to them, went through all our payment history, continue to make payments, we are a nervous wreck and do n't know what to do ... we have all the documentation and proof of payment ......

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

February 1, 2017 - I am forming another compliant against Ditech with the hopes of making it more precise. My problems started when - sold my loan to Greentree/Ditech. -/-/-, Ditech sent me a letter stating that my escrow overage amount would increase and the shortage was $890.00. They stated they would spread it out over a 19 month period ( refer to - page of escrow account disclosure statement ) ; however I sent in the full payment of $890.00, check dated -/-/-, that cleared my bank ( see enclosed ). When I received my -/-/-, statement they showed I owed $2000.00, I assumed it was ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 31, 2017 - We are disputing a complaint against Ditech Financial Services regarding two payments that were made -/-/- and -/-/2016 which they are reporting as 60 days late but they were made within 50 days of the due date. I have documentation to support when these payments were posted and all we are trying to do is to get them to update their records to reflect a 30 day late vs. 60 days so that we can close on a loan transaction. I sent this information to Ditech over two weeks ago requesting that they update their records and email me with a response so that I can provide it to our lender. We ca...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 19, 2017 - Our home was sold to the mortgage company Ditech. Right from the start we had problem with them, trying to set up automatic payments or even making a payment at all, but the real problems started when we sold our home. We were told when we closed on our home to expect a escrow refund check within 20 days of closing. Several days past the 20 day mark we still did not have a check. We called in and they told us to wait till next week. We finally got our check and put it in the bank. Our bank later called to let us know that Ditech cancelled the check and they had to charge us a fee. We called Di...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 19, 2017 - My mortgage loan with Ditech was paid off on -/-/2016. At that time, Ditech was notified by the lender that I refinanced with that we had paid our annual property taxes and the loan was paid in full per the loan balance payoff statement provided by Ditech. I had paid the property taxes in full -/-/-. I receive a short pay notice from Ditech for $2600.00 dated -/-/2016. The short pay resulted because Ditech had also paid the property taxes. The letter from Ditech indicated that I would need to pay them an unreasonable interest rate of - per day on $2600.00 shortage. I IMMEDIATEL...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 19, 2017 - I was shocked when I reviewed my credit report and found late payment on the dates below : - days past due as of -/-/2016, -/-/2016 I am not sure how this happened, I believe that I had made my payments to you when I received my statements. My only thought is that my monthly statement did not get to me. I am a - and not sure how this happened. I am in the process of selling my home and getting ready to use my - loan and this is really affecting my credit. I am so sorry for any inconvenience but wondering if there is anything you can to do help me....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 19, 2017 - I had a Mortgage with Greentree mortgage and then it became Ditec LLC They have raised my escrow for no good reason since my taxes have gone down. It also do n't make sense because two months before they raised my payments they sent me money because there was too much money in my escrow. This lender has a bad track record of being honest....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 14, 2017 - I have a home mortgage loan with Ditech. My name is - -. My loan originated with - - - -/-/-. I purchased my home with over 30 % deposit and decide not to set up an an escrow account to impound property taxes. Several years ago - sold the loan to Greentree financial, then Ditech took over Greentree loan. I have never been delinquent in paying my mortgage ever. My spouse pays the mortgage automatically through his checking account electronically. I received a Call from a Ditech -/-/- debt collector indicating I needed to call them. They were stating they were debt -...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 13, 2017 - Ditech bought my home loan from -. Ditech did not pay my insurance or taxes like they were supposed to. Ditech finally paid my taxes but they are trying to slip my late fees into an HOA payment. I do not have an HOA and what they are doing is fraud. I have never missed a payment nor have I been late. They refused to take any responsibility for the late tax payment or making my homeowners insurance get cancelled....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 6, 2017 - 19 years ago I took out a loan for the purchase of a mobile home which is my primary residence. Over the years the loan has been sold and was eventually acquired by GreenTree who later became merged with a company called Ditech that shared their parent company. For the last few years we had an automatic payment online set up electronically with our bank to make our monthly payments. Over the last year or so we have also been consistently making extra payments to pay down the balance quicker. For every payment sent, Ditech would show the ACH payment posted to the same day. On - -, 2016 I...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 4, 2017 - I closed on my first house on - - of 2016 and my mortage company Ditech has not paid my property taxes for 2016. They have had the bill since - of 2016 and I have been getting the run around over the phone with them. I am about to have a lein on my property...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 4, 2017 - The loan I secured in - for my home was with -. It was a 10-year interest only loan converting to an ARM based on the LIBOR. I just received notice from Ditech ( the fourth lender since - ) of the amount of my new payment beginning - -, -. I do n't have a problem with the interest rate going up because I understood that from the beginning. What I am now discovering, however, is that the amount applied toward principal is less than the previous year which leads me to wonder if the method they use for amortizing the loan will ever bring the balance to zero. In conversations wi...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 3, 2017 - On -/-/2016 I paid a mortgage in full that was serviced by DiTech Financial LLC. I subsequently received a letter from them acknowledging the payoff and advising me that Georgia statute 44-14-3 requires a lender to file a satisfaction of debt document with the county in which the mortgage was recorded within 60 days of payment. Violation of this statute gives the borrower the right to demand payment of $500.00 in writing from the lender. On -/-/2016, I received a satisfaction of debt document that was recorded in the WRONG county, thus the property records of the county where the proper...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 2, 2017 - - erroneously reported that I was - days past due on my mortgage when I paid on -/-/- over the phone and payment was credited the same day. They are crooks and should be fined and I am demanding that they immediately correct my credit report. DITECH FINANCIAL LLC has flagged your account as - Days Past Due. -/-/- Alert Date - Source E-PERIAN - DITECH FINANCIAL LLC Payment Status - Days Past Due Status Date -/-/2016 Balance $180000.00 Balance Date - Address - -, MN -...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 2, 2017 - i was concerned for my taxes this year on my home i called ditech financial whom is my mortgage lender and they had told me that it would be over - dollars for my mortgage if i was to add my taxes so i said no thanks i would pay them out of pocket and now i was to find out that ditech paid my taxes even though i gave them no written or verbal consent to do so,, when i called to ask why my mortgage had exploded to over - dollars this month they told me that they had paid my house taxes for the city of -, ,but i had already paid them out of my pocket for the year which was - dollars,...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

January 1, 2017 - Ditech took over my home mortgage from Greentree. They kept trying to force me into an Escrow account with them - increasing ( escalating ) my monthly payment by over $700.00, even though I repeatedly told them that I did not want it and that I had already paid my own taxes. They kept lying about me having not paid my real estate taxes ( even when my county tax office kept telling them that I was paid up in full through - 2016 ). Finally after no less than - calls and faxes, they relented. I solved the problem by getting a refinance elsewhere....

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

December 31, 2016 - I 've been in conflict with Ditech/Greentree since they first took over my mortgage servicing. Their staff can never explain what the issue is with my account. Only that they 've put a " research '' on it. Nothing has ever come from their " research ''. In Ditech 's -/-/- letter which references attachments that were not attached, they state that my payments fell behind due to an escrow shortage. However, my -/-/- escrow statement ( attached ) had $3800.00 in surplus that was sent back to me. In addition, my -/-/- escrow also had a surplus ( even though they continue to state ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

December 31, 2016 - I filed Chapter - Bankruptcy over 3 years ago, but chose to keep my home and continue to pay my mortgage. I have been making my payments on time, hoping to quickly reestablish my credit after the bankruptcy. Unfortunately, my mortgage companies ( I have a 1st and 2nd mortgage ) have not reported my payment history to the credit bureaus, so my credit score continues to suffer. I requested that they report the history, but both say they wo n't report because the mortgages were part of a bankruptcy. Neither mortgage balance was discharged during the bankruptcy and I continued to make payments ...

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Ditech Financial LLC Mortgage loan servicing, payments, escrow account

December 31, 2016 - I would like any late payments reported to the credit bureaus removed immediately. After struggling since - 2015 to get my $5000.00 HAMP incentive credited and my payment amount corrected to what it should be I reject the possibility I was ever late. You have been over charging me for the past year plus so there is no way I could be late on something that was incorrectly being over charged. If I owe you - apples and you are billing me monthly for - how can it be due? In addition I want all late charges removed from this account unless you can explain how they have been charged. This...

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