Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I 've been in conflict with Ditech/Greentree since they first took over my mortgage servicing. Their staff can never explain what the issue is with my account. Only that they 've put a " research '' on it. Nothing has ever come from their " research ''. In Ditech 's -/-/- letter which references attachments that were not attached, they state that my payments fell behind due to an escrow shortage. However, my -/-/- escrow statement ( attached ) had $3800.00 in surplus that was sent back to me. In addition, my -/-/- escrow also had a surplus ( even though they continue to state my payments were short ). Ditech states they sent me a check, with no amount listed, which was NEVER SENT TO ME! DiTech continues to make false statements. Where 's my check? Now, I receive my -/-/- statement with more late fees and non-posting of my -/-/- payment which they received on -/-/-. This bank is a fraud!