Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Kentucky

My mortgage loan with Ditech was paid off on -/-/2016. At that time, Ditech was notified by the lender that I refinanced with that we had paid our annual property taxes and the loan was paid in full per the loan balance payoff statement provided by Ditech. I had paid the property taxes in full -/-/-. I receive a short pay notice from Ditech for $2600.00 dated -/-/2016. The short pay resulted because Ditech had also paid the property taxes. The letter from Ditech indicated that I would need to pay them an unreasonable interest rate of - per day on $2600.00 shortage. I IMMEDIATELY paid the $2600.00 via wire transfer by my Title Insurance Company, to keep them from charging me such a corrupt, and criminal interest rate. Since my loan balance was paid, and the $2600.00 was paid immediately, and Ditech received a refund on the property tax that they overpaid, they have owed me $6000.00 since -/-/2016. Each time I call, the length of time it will take to receive my money gets longer and longer and longer. My local Sheriff 's office confirmed that they returned the overpayment to Ditech on -/-/2016. It is now nearly three months later and I have not received the $6000.00 that Ditech owes me. The loan is closed, and paid in full. Ditech is holding my money, after paying a property tax bill that they were told not to pay. From the beginning, they have managed my escrow account in a very suspicious manner. Over collecting in the beginning, then sending a huge refund ( Approximately that same amount that I complained had been over collected ... nearly $5000.00 ) after holding the overage for more than 6 months, then showing a shortage and increasing the monthly payment substantially. The individual is demanded to pay interest of nearly $48.00 dollars a day on a $2600.00 amount that resulted from their error, while the lender can keep $6000.00 of my money for three months and do nothing to assist me with a more prompt and reasonable return of my money.