Ditech Financial LLC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Georgia

On -/-/2016 I paid a mortgage in full that was serviced by DiTech Financial LLC. I subsequently received a letter from them acknowledging the payoff and advising me that Georgia statute 44-14-3 requires a lender to file a satisfaction of debt document with the county in which the mortgage was recorded within 60 days of payment. Violation of this statute gives the borrower the right to demand payment of $500.00 in writing from the lender. On -/-/2016, I received a satisfaction of debt document that was recorded in the WRONG county, thus the property records of the county where the property is located and the original mortgage instrument was filed was not completed as required by Georgia statutes within the 60 day period. By Georgia statute, the debt was still showing as being outstanding more than 60 days from date of payoff. I wrote the demand for payment letter as required by Georgia statutes on -/-/2016 and explained the error made by DiTech to them with the response that they believe they have complied with the law when they clearly have not.

Ditech Financial LLC customer in Georgia
Jan 03, 2017

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with monetary relief

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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