Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account
Ditech Financial LLC Mortgage department,
Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia
Ditech apparently increased my mortgage payment by about $53.00 due to escrow changes. I inadvertently missed that for the -/-/- payment and paid the prior amount ( $1000.00 ) as that is what my automated bank payment had been set up to do. I then sent a second payment for the balance ( $53.00 ). Despite this they claim that they can not process the $1000.00 payment and that I now owe a $44.00 late fee. I 've never been late and this was a simple oversight for a small percent of my monthly payment.
Ditech Financial LLC customer in Georgia
Mar 01, 2017
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |