Ditech Financial LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

Ditech Financial LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Georgia

Ditech apparently increased my mortgage payment by about $53.00 due to escrow changes. I inadvertently missed that for the -/-/- payment and paid the prior amount ( $1000.00 ) as that is what my automated bank payment had been set up to do. I then sent a second payment for the balance ( $53.00 ). Despite this they claim that they can not process the $1000.00 payment and that I now owe a $44.00 late fee. I 've never been late and this was a simple oversight for a small percent of my monthly payment.

Ditech Financial LLC customer in Georgia
Mar 01, 2017

* Source: CFPB Complaint Database

Ditech Financial LLC response to complaint:
Closed with explanation

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Contact Ditech Financial LLC

https://www.ditech.com/
800-700-9212
https://www.ditech.com/contact-us/home-loan-specia
1100 Virginia Drive Suite 100A
Fort Washington PA 19034
Ditech Financial LLC
Ditech Financial LLC

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