Ditech Financial LLC Mortgage Complaint

Ditech Financial LLC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account California

I have a home mortgage loan with Ditech. My name is - -. My loan originated with - - - -/-/-. I purchased my home with over 30 % deposit and decide not to set up an an escrow account to impound property taxes. Several years ago - sold the loan to Greentree financial, then Ditech took over Greentree loan. I have never been delinquent in paying my mortgage ever. My spouse pays the mortgage automatically through his checking account electronically. I received a Call from a Ditech -/-/- debt collector indicating I needed to call them. They were stating they were debt -. I called them and apparently they are collecting for taxes they paid and late fees. I paid the property taxes, but asked them to not impound the taxes. I requested they waive those junk fees, because I pay my own taxes as my mortgage documents stipulate. ( loan # - ) I also asked for a proper verification of debt, they refused. They refused to undo the impound escrow account. I was transfer from rep.to rep. I paid the taxes, even though I did not have a verification of debt, cause online statement says they paid


time. they refused to let me speak with managers, and did not respond to the fax I sent -/-/-. I do not want them to report my payments as late. they need to review the docs I signed with - to see I pay my own taxes and insurance. this is a ploy to try and foreclose on my home illegally. Property address is - - -, - CA -. The - county treasurer tax collector said they have created a lot of problems for home owners such as me. I ask for your assistance to solving this problem, since no one at Ditech cares about fixing the errors they made which are causing me financial distress. They also sent a debt collection letter with some other persons name one it and a different collection amount. They admitted sending lots of these letters out in error. I believe they did this to collect fees in an illegal manner. This predatory lending practices and it is unethical. Please assist me if handling this problem and email me at -- This is so stressful. I never had a problem with - - - when they handled the loan. Thank you, - -