Review and analysis of over 917 complaints against Bank of America
Bank of America consumers have reported over 917 official complaints related to Making/receiving payments, sending money. Out of the 917 consumer complaints against Bank of America, 16% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 97% were processed in a timely manner. 18% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
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Bank of America Bank account or service making/receiving payments, sending money April 3, 2017 - I have a Visa from Bank of America I used it to request services from a merchant -. Storage from - to - of $170.00 per month. in - I scheduled to have the container transported from - to - with a rate of $1900.00 paid in advance. For reasons not provided the transportation was cancelled by -, without notice. I 've tried to communicating with them with no results. It has been a nightmare dealing with the Bank and the merchant, seeing charges being made & paid, and not being able to stop them. - response has been " payments need to be made and disputed later '' ( fo... |
Bank of America Bank account or service making/receiving payments, sending money March 27, 2017 - Today, -/-/2017, I attempted to cash a check from my son-in-law made out to his mother, my wife at Bank of America, - branch, -, NC. Since my wife is not only - but recently -, she is rather -. However, I have cashed 7-8 checks from him to us at the same location. I place our identification - Id/drivers license, both bank cards from the - banks we do use, not Bank of America. They use the " California security screens '' which consist of 1 '' of bullet proof glass and a 3 '' opening to place your identification. I had placed her ID on the left side and my ID 's on the r... |
Bank of America Bank account or service making/receiving payments, sending money March 23, 2017 - A check was stolen from my purse, forged, and cashed for $500.00 through an account with Bank of America. It was an obvious forgery that never would have passed a visual inspection. I filed an affidavit of forgery and a police report, but my bank ( - South Carolina ) says that Bank of America is liable for the fraudulent check, and Bank of America says that - is liable. Neither will refund my money.... |
Bank of America Bank account or service making/receiving payments, sending money March 22, 2017 - On -/-/2017 I initiated a transfer of funds to my brother for $500.00. On -/-/2017, I was informed by my brother that he never received the payment. I realized that I entered the wrong phone number by - digit. I immediately contacted the bank and filed a claim. I was told it would take 10 business days to resolve. I called regularly for updates. Was told that the person who did receive the funds was also a Bank of America customer and that the bank would try to contact them. On -/-/2017 I received a letter stating that the claim was closed and that I would not receive my... |
Bank of America Bank account or service making/receiving payments, sending money March 21, 2017 - Sometime after -/-/- but before -/-/- I paid my - store credit card bill. Unfortunately for me my payment was applied to another account. I had paid the bill using my mother 's Bank of America bank account. I tried multiple times to resolve the situation, to no avail. I was repeatedly told that they ( the - card company reps ) understood and would fix it, but nobody ever did. It was sent to collections and I again explained my situation. After many attempts to fix the situation I gave up. In hindsight this likely was n't a good idea but I was beyond frustrated. The account was ... |
Bank of America Bank account or service making/receiving payments, sending money March 2, 2017 - I deposited - $1000.00 United States Postal Money Order to my Bank of America account ( - ) with total of $3000.00 on -/-/2016. Bank of America debit $3000.00 from my account and closed it on -/-/2016. I spoke to the branch manager - - to find out why my account was closed. He said Bank of America did not received money from United States Postal Service but according to United States Postal Service, these - money orders were cashed by Bank of America on -/-/2016. I have been calling Bank of America for last six months about this issue but they were not returning my c... |
Bank of America Bank account or service making/receiving payments, sending money February 18, 2017 - I purchased a product from a company and that company never delivered the product. I 've been trying to make a claim with BOA for this fraudulent charge. I 've called BOA 3 times and waited more than 30 minutes to make a claim. They are not answering their phones. There is no other way to make a claim with BOA. I 'm out of options and now feel that BOA is assisting in this fraudulent behavior through their business practice of NOT answering phone. I 'm currently on the phone for a 4th time, been transferred and on hold for 20 minutes and counting.... |
Bank of America Bank account or service making/receiving payments, sending money February 17, 2017 - Approximately - -, I went into Bank of America, - and - branch to cash a paycheck, drawn on their account. Despite having a business account with them, they claimed I had to have a personal account or they would have to charge me a 'non customer fee ' of - dollars. Again, this check was drawn on their account! Essentially, they have my money in their vault and refuse to give it to them without their " taste ''. Extortion. In California, there is a law that a paycheck must be able to be cashed without a fee. Please look into this and help to rectify this money grab. - -... |
Bank of America Bank account or service making/receiving payments, sending money February 14, 2017 - On - -, - I deposited a check into my Bank Of America checking account from my ex husband - - for $2500.00. It was for court ordered alimony & child support payment for - due on -/-/- ( it 's dated -/-/- idk why ). The check is written out on a Bank of America checking account. It cleared and no problem. - - - I received a call that a check I wrote to my accountant had bounced. After further investigation I found that - had put a stop payment on the check and they deducted from my account 45 days later. I 'm questioning the legality of this act... |
Bank of America Bank account or service making/receiving payments, sending money February 2, 2017 - I have a Bank of America checking account that offers online Bill Paying. I also have a Bank of America " Platinum Plus for Business '' MasterCard under my name. When I go to Bill Pay to pay this MasterCard, their have programmed their computer to pay my B.O.A. MasterCard bill FIVE DAYS LATER. I believe that this is intended to extract unscrupulous late fees and interest from cardholders that pay less than five days before the MasterCard bill due date. Proof : many other payees get credited in - or two days. It can not take longer for Bank of Amarica to " pay Bank of America MasterCard '' t... |
Bank of America Bank account or service making/receiving payments, sending money January 31, 2017 - Bank of America cashed a forged check made payable to - -, - -, - - - and - - - - - - , of - cashed the forged check and did not provide the funds to the - or - - . - - is now -. Bank of America Claims that California Code of Civil Procedure Section - applies to this case limiting the statute of limitations to one year. I contend, based on counsel from - -, that Bank of America 's claim to California Code of Civil Procedure Section - is not applicable, because it refers to claims by a " depositor. '' I further contend that... |
Bank of America Bank account or service making/receiving payments, sending money January 31, 2017 - Bank of America cashed a forged check made payable to - -, - -, - - Bank and - - - - - - , of - cashed the forged check and did not provide the funds to the - or - - . - - is now incarcerated for - felony counts of forgery, grand theft and embezzlement. Bank of America Claims that California Code of Civil Procedure Section 340 ( C ) applies to this case limiting the statute of limitations to one year. We contend, based on counsel from - -, that Bank of America 's claim to California Code of Civil Procedure Section 340 ( c ) is not ... |
Bank of America Bank account or service making/receiving payments, sending money January 30, 2017 - In using BoA bill pay service, bank checks were not delivered to a BoA branch because the address had changed, and were not recreditted to my account until three months later. This is BoA 's stated practice, probably prevalent at other major banks. Meanwhile, with this practice, BoA adds to its liquidity crediting funds in transit, violating international central banking norms.... |
Bank of America Bank account or service making/receiving payments, sending money January 27, 2017 - Las week, on Friday morning, I logged into my bank account ( BofA 's ) and I see that they have moved the money that I was saving for my college tuition to my checking account from my savings account without my consent or any notification. They credited the whole amount, so I lost all of the amount transferred. At the time I was in class so I waited to get out of class, so I did. When I called, they notified me ( about 40 min later because no one knew what was going on with my account ) that they were going to close my account and that they did n't needed to provide a reason for it but that I ... |
Bank of America Bank account or service making/receiving payments, sending money January 20, 2017 - I traveled on vacation from from - to - & - from -/-/- - -. While away, I received a text alert on -/-/- ( see attached ) asking me to verify that I attempted - specific, recent transactions. I responded " yes '' because I did attempt those transactions. ( - arose out of concessions purchases at a hockey game and the - was a restaurant charge ). The transactions totaled less than $100.00. When I returned from the trip, purely as a precautionary matter, I logged on to my Bank of America ( " B of A '' ) on-line banking. This was either -/-/- or -/-/-.... |
Bank of America Bank account or service making/receiving payments, sending money January 20, 2017 - Re Bank of America : I used to be able to go online to make an " extra '' mortgage payment dedicated specifically to PRINCIPAL ONLY. That ease of option has been removed and now only the " standard '' payment option ( which includes bank interest ) is available online. I 'm trying to pay down the principal whenever I can, but now they expect me to physically go into a branch or physically write a check telling them that the payment is to go to principal only ( not any interest ). It 's ridiculous when I can do everything else online but not pay down my principal ... it 's a huge impediment and... |
Bank of America Bank account or service making/receiving payments, sending money January 11, 2017 - On -/-/-, at -, I attended a real estate closing where I sold a --family house that I owned. I attempted to pick up the check from the attorney, Attorney - -, later that afternoon, at -, but due to miscommunication, the office was closed and I was not able to pick get the check until the following Tuesday, - -. On Tuesday, I deposited the check from Attorney - Client Trust Account ( CTA ) for $540000.00 into my - account. When I checked my account Thursday ( -/-/- ) morning, my on line account statement showed that the check had bounced. I contacted the ... |
Bank of America Bank account or service making/receiving payments, sending money January 10, 2017 - Hello, I am reporting an issue I had with Bank of America due to their negligent check clearing practices and their arrogant and unresponsive behavior. My predicament dates from -, so, I am not sure if there is something that can be done about it now. In - -, I was a victim of check fraud with my account at Bank of America. A fake company offered me a part time job to act as their donations distributor and asked me to disperse funds after the check that they would send over has cleared. Being naive and a student at that time, I fell in their trap and deposited their check upon recei... |
Bank of America Bank account or service making/receiving payments, sending money December 28, 2016 - Bank of America has taken advantage and manipulated my disable husband who has been unemployed since -. Bank of America signed him up to a bogus insurance company call - where you can only collect if you die in an accident. My husband has been under my insurance for the past 18 years. Bank of America has manipulated my - husband and took advantage of a longstanding customer. We have been banking at Bank of America since -, and to show how they appreciate our loyalty in - they notice not much activity going on and began depleting our live saving. I am completely disgusted that th... |
Bank of America Bank account or service making/receiving payments, sending money December 28, 2016 - I submit a complaint against BOA through CFPB ( Case number : - ). BOA has submitted some kind of paperwork to - stating that I was using the account forgery. I was a victim of a scam that cost me to lose money and have my BOA account closed and I submitted a copy of the police report to BOA stating that I did not know the check was a fraud and the company portray themselves as a company called -. Before I filed an complaint against BOA, I called them and tried to resolve this issue and I also faxed over an police report. Not knowing that the company was a fraud and the check was a fr... |
Bank of America Bank account or service making/receiving payments, sending money December 27, 2016 - Bank of America wrongfully took $45.00 from me. Money was wired in to Bank of America on -/-/2016. Bank of America returned the wired money, but wrongfully returned $45.00 less than it received. Wire in and out tracking numbers : -, -.... |
Bank of America Bank account or service making/receiving payments, sending money December 26, 2016 - I have been a victim of fraud in - I received a phone call saying they were from bank of america and they were calling from the loan department saying that I qualify for another loan modification everything seem so real paperwork had bank of america logo and calls were made from bank of america loan department he will always call me to make sure I made payments on time I made - payments by - he say it will go direct to the loan modification department I when I was ready to make my third payment I made a mistake and - and when I was trying to make the corrections they told me to che... |
Bank of America Bank account or service making/receiving payments, sending money December 21, 2016 - the bank : Bank of America has paid a check twice for the same amount Check # - one time on - - and for the second time on - -, -, we did present the claim to them and last week after a conversation with the representative asking for the refund since that was a check over 2 year old and posting twice we need to wait for - bank we do not have our account with them we banking with Bank of America... |
Bank of America Bank account or service making/receiving payments, sending money December 19, 2016 - I have a checking and credit card account with Bank of America. I was called on -/-/2016 by BofA Collections. I authorized a payment of $110.00. On -/-/- I was notified my acct was overdrawn. I checked on -/-/- an illegal transfer of $220.00 was taken out of my account and applied to my CC. On the - the $110.00 was transferred out. I called BofA and their CS Rep stated she will xfer the $220.00 back in 1-2 bus days. I waited a few business days and nothing. I filed a fraud report, the rejected it since they did n't loose any money, I have the letter. Collections stated ... |
Bank of America Bank account or service making/receiving payments, sending money December 15, 2016 - Bank of America has been illegally disposing of my hard earned money after over 40 years of my trusting them with my assets. it. I do not know how long this has been going on. In regards to this matter, I filed a case against Bank of America on -/-/-. - # is:-. I am writing to you again to provide you with additional evidence. Not only Bank of America has failed to make scheduled payments on time and in the amounts I had planned to pay creditors ; they have also pretended to make payments to my - - account but my creditor denies receiving any such payment.- When contacting c... |
Bank of America Bank account or service making/receiving payments, sending money December 11, 2016 - I get a fake cashier cheque from -. I deposited it. The bank clear the check without investigation. When I saw the money is available for withdrawal I withdraw the money and send the money to the company by -. After sending the money I find out I am a victim of scam. Because of the irresponsibility I have lose $940.00. If the bank do their duty properly I will not be a victim of scam.... |
Bank of America Bank account or service making/receiving payments, sending money December 7, 2016 - I filed a complaint to Bank of America ( " BofA '' ) on - -, 2016. The file number is -. BofA did n't address my issue and provided me a terrible service for my basic request which I did n't mentioned in the last complaint. BofA denied providing me the phone service and the document which can show me my money transfer to which phone number in the mobile transfer. Since the phone number was the most important and only information they use in the mobile transfer, they should provide me the transfer record with the phone number. I think BofA deprived my consumer rights. I was denied the... |
Bank of America Bank account or service making/receiving payments, sending money December 6, 2016 - My mortgage payment in -/-/- was refused an sent back to me because i had - late payments and they wanted them in full, so after going through a separation with income loss in in late -/-/- I lost my job of - years and i have applied for help with this bank roughly - times in the last 6 months only for them to never accept - packet as being completed and able to work it out. No - packet has ever been sufficient for these people. Its a FHA loan so by law they have to offer me a way to save my home.. Since then my daughter started receiving social security and i am self ... |
Bank of America Bank account or service making/receiving payments, sending money December 5, 2016 - On -/-/- I requested Bank of America - BOA ) to transfer - ( $4000.00 ) from my current account with BOA - California to the current account I have with - Bank in the -. The transaction was acknowledged by BOA however the money despite a thorough search by - did not, and has not, arrived in my - account. On examination, the sort code used to transmit the money BOA was completely different from the sort code for my - bank I supplied BOA. ( however the account number for my account was correct. ) IN FACT THE SORT CODE USED TO TRANSMIT THE MONEY WAS FOR A SUBSIDIAR... |
Bank of America Bank account or service making/receiving payments, sending money December 3, 2016 - Earlier this year I decided to open a bank account with Bank of America for my business. After opening a checking account I was told I could immediately start using the account for my business needs. After I started using the account everything seemed to be fine, if you weeks later I had a client purchase merchandise from me in which she paid for with a personal check. I had taken checks from this same client for years before so I did not think there would be anything wrong with the personal check. once I receive the check from my - I deposit it in to my business checking account at Bank of... |
Bank of America Bank account or service making/receiving payments, sending money December 2, 2016 - I accidentally made an online transfer in the amount of $500.00 via Bank of America online to an account which I thought it 's my wife 's on -/-/-. I found out the problem next morning and called BOA right away. But BOA claims they were unsuccessful at contacting the recipient and refused to take further action. My wife and I have a joint account with BOA, but for some reason, my wife can not access the joint account online, hence I can not do a self transfer to the joint account. My wife reported this online account access issue to BOA several times in the past but that never got res... |
Bank of America Bank account or service making/receiving payments, sending money November 30, 2016 - Hello, I need your assistance as these banks are misleading people with information. I ask - Bank on more then - occasion what credit bureau do they pulls credit score from and I was told they Pull from -. They Bank of America ( BOA ) pulled my credit report from - when I was instructed they would only pull from - and I got denied credit because I was mislead. I have been with for years and never had any issues until. I would like for BOA to remove the inquire on my credit profile as I did not approve it at all. The ask the banker another of time, which credit agency they use ... |
Bank of America Bank account or service making/receiving payments, sending money November 27, 2016 - I mailed my electric bill payment check to the power company, and when my next bill arrived, the payment was not reflected. When I checked my bank statement, the check I mailed to them had cleared. I called the power company, they said to bring my bank statement to their offices as they have no record of receiving the check. After taking the bank statement, they requested a copy of the front and back of the check. When I went to the bank for the copy of the check, it was clear the power company did not receive it. Someone had printed my name on the back of the check, and under that wrote " pay... |
Bank of America Bank account or service making/receiving payments, sending money November 22, 2016 - I have a - account for a - - -. We received an award from the Department of Justice and I submitted an - form to have funds electronically deposited. The DOJ tried to confirm the account with Bank of American and got no response over a 2-month period. They called me with this problem and I went into the Bank of America branch at - and - in - OK to ask them if they would contact DOJ and confirm my account. I met with branch officer - -. She told me that there was nothing she could do and it would have to go through a fax line. She had no other information and did not ... |
Bank of America Bank account or service making/receiving payments, sending money November 22, 2016 - i ordered a file on me from - and found recorded information that i suspect as fraud activity. There are three discrepancies on my file that has a home address that I 've never lived at.... |
Bank of America Bank account or service making/receiving payments, sending money November 19, 2016 - On - -, 2016 I noticed an un-authorized withdrawal from my business account with Bank of America. The payment was made to - for the amount of $1100.00 dollars. I notified Bank of America immediately and was issued a temporary credit to my account on - -, 2016. On - -, 2016 I saw another charge paid for the same amount mentioned above for $1100.00 dollars. I do n't know why Bank of America did not conduct an investigation and protect my account against this fraud after my initial complaint. This unauthorized payment resulted in an overdraft and fees. I did not sign a co... |
Bank of America Bank account or service making/receiving payments, sending money November 16, 2016 - I received an insurance claim check drawn on Bank of America ( BoA ), and took it to Bank of America to cash it. I am not a customer at BoA. They indicated they charged an $8.00 fee for payroll checks ( it was not a payroll check, but i do work for the insurance company ). The issue i have is they REFUSED to give me the full amount of the check $1000.00, AND refused to give me a receipt for the amount of the fee. I am most concerned with the lack of a receipt. There is an issue as to whether it 's legal for the insurer to fail to pay the full amount of the claim, and without a receipt, i c... |
Bank of America Bank account or service making/receiving payments, sending money November 16, 2016 - I submitted a dispute with BK OF AMER account Number -. I have never had any affiliation with this debt. My son and my spouse battled - simultaneously and unfortunately loss their battle and seeing the date on my credit report, this debt seem to have occurred during that time. Again, I knew nothing of this debt until viewing my credit reports. I have attached the case number with the - Police Dept an incident report. This account has been on my credit report since 2007, I am asking Bank of America to release me of liability. They indicated that I made some payments. I have never made ... |
Bank of America Bank account or service making/receiving payments, sending money November 7, 2016 - There was a mistake of my mobile transfer with Bank of America ( " BofA '' ), but BofA 's claims department refused to help me to recover my loss. BofA claim department has the worst customer service for wrong online transfer and they violate their commitments to customers. On the - of - 2016, I intended to transfer $2000.00 to a family member through BofA 's mobile transfer. While the status of the transaction was settled on my account but the fund was not received by the family member. I immediately filed a dispute and fraudulent claim to BofA, and I was told the fund went to a wron... |
Bank of America Bank account or service making/receiving payments, sending money November 5, 2016 - This is a summary of what happened after I submit my complain with case - a lady ( name and phone # is known to me ) from Bank of America called last Thursday - and she told me that they send my check, the subject of the complain, on - - And I should get it by next week, I went to the Post office and requested a hold to my mail in the post office just to avoid the excuse of not delivered. chickening the mail in the post office turn down to no mail from Bank of America received. I called her and informed her about the situation. Today Saturday - I got a voice mail message, when I... |
Bank of America Bank account or service making/receiving payments, sending money November 4, 2016 - In - I became the victim of identity theft. I filed a report with the Police Department. The amount of the theft was close to $50000.00, or my life savings. My perfect credit was was ruined. Further, it was not possible to go after the person who had defrauded me ( he posed as a financial advisor ) because he died in - of -. It was information I discovered after I learned of his death that I found I had been defrauded. After I supplied copies of the Police Report to all the companies trying to get payments from me for things I had never charged, all but one of the companies and bank... |
Bank of America Bank account or service making/receiving payments, sending money November 2, 2016 - visited bank to requested a voided check and was accosted to apply for a credit card - informed sales agent I was concerned that credit application would place another " hit '' with an inquiry to the bureaus with my application. Agent informed me this inquiry plus the others I suggested concern about were " soft '' inquiries and would not show up OR affect my credit score. Shortly after being denied for a few more applications, I found out this was not true. BOA '' refuses to amend this credit application to inform the bureaus that it was invalid.... |
Bank of America Bank account or service making/receiving payments, sending money November 2, 2016 - For the past year, I have repeatedly informed this institution on the best feasible way to reach me and each correspondence is sent certified mail. I have stated on the web for the past 6 months that I CAN NOT access the loan portal page since Bank of America changed some permissions on the portal so I am unable to access and technical support was unable to override. Per the attached, there has been challenges with either receiving mail or having mail sent of the office. ( see attached ). If I am unable to obtain some items which are FREE this would indicate that are issues. I also requested... |
Bank of America Bank account or service making/receiving payments, sending money November 1, 2016 - My visa account statement ( Bank of America, or Bofa ) closing date of -/-/2016 stated that my minimum balance due was $210.00 with due date of -/-/2016. I made a payment the day after, -/-/2016, for $350.00 and my statement closing date of -/-/2016 showed my payment was received. Yet, Bofa tried to claimed that I was late and charged me a late fee of $27.00 for not paying $210.00 due. I called Bofa on -/-/2016 to dispute that my account was late & requested my late status and the late fee to be removed from my account. As of today -/-/2016 Bofa still has not done so.... |
Bank of America Bank account or service making/receiving payments, sending money October 27, 2016 - In - 2013 I got letter from Bank of America that my mortgage with them sold to -. And the letter was saying all my payments should go to - in Texas. I had first mortgage payment of $4300.00 and line of credit payment of $33.00. Both of these payments I did send to -. Later I was shocked when Bank of America sent me letter I was way to late on my line of credit payment of $33.00. I did contact them and explain that BOFA letter was saying all my mortgage payments goes to -. But Bank of America respond was : '' not my line of credit '', which is letter did n't specify. Now my... |
Bank of America Bank account or service making/receiving payments, sending money October 26, 2016 - I received a notice from - - increasing my Credit Card APR for not making a payment for the last 60 days. I was also reported to the credit bureau 60 days late. I have spotless credit and have worked hard to keep it that way. I just refinanced my auto loan with Bank of America. I need you to look into the matter concerning the recurring bill pay for -/-/- that was not paid and the payment in -/-/- that was cancelled ( not by me ). Please provide me and - - and explanation and kindly request to - bank they remove the 60 days late as this was not my fault but a glitch in... |
Bank of America Bank account or service making/receiving payments, sending money October 22, 2016 - On -/-/-, I noticed at - that I had mistakenly paid an - school tuition bill twice for - my children ( which was previously paid and processed on -/-/- ). - was for $3200.00 ( - ) and - was for $3800.00 ( - ). A total of $7100.00 was being processed and overdrawing my account on -/-/-. I saw that I would be able according to the Bank of America website online bill pay that I could call to cancel the payment if it was processing so I did so immediately. I was under the impression that if it was a physical check ( not electronic ), I would be able to s... |
Bank of America Bank account or service making/receiving payments, sending money October 16, 2016 - To give you some background on our complaint, I opened a checking account for our then --year-old son in -, which was attached to my account. On - -, -, our son was a victim of fraud. Someone whom he does n't know was able to cash - $1400.00 checks totaling $2800.00 which caused a negative balance on his account. Keep in mind, our son has never had a deposit in his account over $200.00 at any one time. I found out about it on the evening of - -, -, when I checked my balance and surprisingly saw a - $2800.00 attached to his account. When I contacted customer... |
Bank of America Bank account or service making/receiving payments, sending money October 13, 2016 - I went to my local Bank of America branch on Monday, - -, 2015 at - PM. They had only - teller window open. The line was so long it went out of the branch doors. I could see - different bank employees walking around the bank. They were talking and laughing as if they did not even see the line. When I finally got to the teller window they told me they did not care about my wait and I should use the ATM. I called the same branch the next day to speak with the branch manager about my experience. I called the branch 4 times and no person answered the phone. They also do not have any... |
Bank of America Bank account or service making/receiving payments, sending money October 11, 2016 - I made a report of fraud that some did still from my account so they resolved and closed permanently. But I also told they that they had credited me from the other company so I assumed they would just take the it off but no they waited three month then they take it of my account they knowingly waited that long to do that and harass me. There suppose to protect me from fraud as soon as it happens and not put me in a situation that contradicts what you did.... |
Bank of America Bank account or service making/receiving payments, sending money October 10, 2016 - BANK OF AMERICA HAS SERVED ME WITH JUDGMENT FOR THE ACCOUNTS THAT I ALREADY HAVE A PAYMENT PLAN IN PLACE ... BACK IN - DUE TO FINANCIAL HARDSHIP I HAVE REQUESTED BANK OF AMERICA TO REDUCE INTEREST RATE ON THE - CREDIT CARDS THAT WAS AT 46 % APR AND MY PAYMENTS WERE CLOSE TO $1300.00 EVERY MONTH. I WAS TRANSFERED ALL OVER THEIR PHONE SYSTEM WITH NO LUCK WITH MY ATTEMPTS TO REPAY THEM. THEN BANK OF AMERICA CLOSED MY ACCOUNT AND REPORTED IT AS CHARGED OFF TO MY CREDIT. ON - OF - - - HAVE CONTACTED ME ATTEMPTING TO COLLECT DEBT ON BEHALF OF BANK OF AMERICA ( SEE ATTACHED LETTE... |
Bank of America Bank account or service making/receiving payments, sending money October 7, 2016 - I have had my Bank of America debit/checking account for less than a month. In that month, I have been subject to repeated, disruptive restrictions on my account that have led to measurable, material harm. I have had to call the bank 's fraud alert department at least once per week to remove holds on my account. When I make these calls, I am often subject to wait-times of thirty to forty minutes ( including as I type this ). Each time, including when my account was sent to " higher-review '' and connected to a specialist, I have been told that I should not expect for it to happen again ; but t... |
Bank of America Bank account or service making/receiving payments, sending money October 6, 2016 - My bank is Bank of America. A charge showed up on my account that I do n't remember authorizing and I did n't recognize the merchant. I tried to dispute the transaction by calling the phone number, but I was on hold for over 15 minutes.... |
Bank of America Bank account or service making/receiving payments, sending money October 4, 2016 - Bank of America has stolen money from me for years, but now I have proof. I was sent $200.00 and $100.00 by way of their banking app and never received the money in my account. I have done this numerous times over the past year, and it has worked fine. But for some reason, now, the money is not coming into my account. I have already spent a few hours on the phone about this and they continue to tell me they do n't see anything. I have pictures from the individuals ' accounts who sent me the money confirming the money left their account into mine. I have given confirmation numbers for both... |
Bank of America Bank account or service making/receiving payments, sending money September 27, 2016 - I always pay my bank of America bill on the due date at night once I get home from work and get my family settled in for the night. Last month, I did this and it said the system was down for maintenance. I spoke with a customer service rep who said no late for would be added since it was their fault. So I called the next morning and paid the bill. Again I spoke to a customer service rep who said she could not see where a late fee had been added but to check my bill and let them know. I got my bill this morning and there was a late fee. So I called a third time, the woman I spoke with waived th... |
Bank of America Bank account or service making/receiving payments, sending money September 27, 2016 - I used their Bill Pay system on -/-/-. The payment never went out so I had to pay a late fee and pay it again a few weeks later. Then when I called today to discuss/investigate - nobody knew who I was. They looked up my account number, nothing. My name, nothing. My zip code, nothing. I have several accounts at this bank and they have chosen to not remember who I am. Finally after an agonizing 30 minutes on the phone, the rep was able to find my account ( what a miracle ) and then denied that I ever made the payment. I have learned today that BofA is not training their people as well as no... |
Bank of America Bank account or service making/receiving payments, sending money September 27, 2016 - Bank of America failed to timely post *2* payments to my credit card in the past week ... which should have been simple transfers within the bank, from my checking/savings accounts. This is a PATTERN OF BEHAVIOR over the past year. Please hold them accountable. ( I will copy this report to Sen. - since BoA is thoroughly unresponsive ... e.g. I 've been " on hold '' for over an hour. )... |
Bank of America Bank account or service making/receiving payments, sending money September 26, 2016 - I purchased a " lifetime subscription '' to - - - - - ( - company ). The transaction ( lump sum of $15000.00 ) was made thru my - Credit Card held in my Bank of America Bank account. The funds were paid out from cash held in my account around - -. By - -, I decided that I had made a huge mistake. I did not use any of - - services at any time. I notified the bank right away and asked them to cancel the purchase. They informed me of their policy which included that I could try to cancel the purchase but the seller had the right to present evidence of info... |
Bank of America Bank account or service making/receiving payments, sending money September 26, 2016 - Bank of America prevents me from paying my Bank of America credit card bill via their online system. Whenever I try, I get a message saying my account is not verified ( that is, the bank account from which I am trying to have the payment drawn from ). Bank of America has been given all relevant details about the other bank account ( a - - account ). When I ask their customer service operator why they refuse to accept any payment drawn from the - account, I am told it 's because I failed to acknowledge the - tiny deposits they 'd made to the - account many months ago to " verify ... |
Bank of America Bank account or service making/receiving payments, sending money September 23, 2016 - Deposited on -/-/- $860.00 into Bank Of America checking account. On -/-/- a " Preliminary Injunction '' was filed by United States District Judge - - -. A Judgement shall issue a check in the amount of - payable to the " United States Department of Justice. 1. Filled out a - for California Request ( lien search ) -/-/- and submitted that along with a money order to pay for the lien search to the Uniform Commercial Code online portal Office in my state where I 've taken up residency ; 2. Upon receipt of the search results, I found that there were no legitimate ... |