Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Making/receiving payments, sending money Florida

I received a notice from - - increasing my Credit Card APR for not making a payment for the last 60 days. I was also reported to the credit bureau 60 days late. I have spotless credit and have worked hard to keep it that way. I just refinanced my auto loan with Bank of America. I need you to look into the matter concerning the recurring bill pay for -/-/- that was not paid and the payment in -/-/- that was cancelled ( not by me ). Please provide me and - - and explanation and kindly request to - bank they remove the 60 days late as this was not my fault but a glitch in your system.