Other bank product/service Making/receiving payments, sending money
Bank of America Bank account or service department,
Other bank product/service Making/receiving payments, sending money Hawaii
My visa account statement ( Bank of America, or Bofa ) closing date of -/-/2016 stated that my minimum balance due was $210.00 with due date of -/-/2016. I made a payment the day after, -/-/2016, for $350.00 and my statement closing date of -/-/2016 showed my payment was received. Yet, Bofa tried to claimed that I was late and charged me a late fee of $27.00 for not paying $210.00 due. I called Bofa on -/-/2016 to dispute that my account was late & requested my late status and the late fee to be removed from my account. As of today -/-/2016 Bofa still has not done so.
Bank of America customer in Hawaii
Nov 01, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |