Bank of America Bank Account Or Service Complaint

Other bank product/service Making/receiving payments, sending money

Bank of America Bank account or service department,

Other bank product/service Making/receiving payments, sending money Hawaii

My visa account statement ( Bank of America, or Bofa ) closing date of -/-/2016 stated that my minimum balance due was $210.00 with due date of -/-/2016. I made a payment the day after, -/-/2016, for $350.00 and my statement closing date of -/-/2016 showed my payment was received. Yet, Bofa tried to claimed that I was late and charged me a late fee of $27.00 for not paying $210.00 due. I called Bofa on -/-/2016 to dispute that my account was late & requested my late status and the late fee to be removed from my account. As of today -/-/2016 Bofa still has not done so.

Bank of America customer in Hawaii
Nov 01, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with monetary relief

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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