Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Checking account Making/receiving payments, sending money Arizona

On - -, 2016 I noticed an un-authorized withdrawal from my business account with Bank of America. The payment was made to - for the amount of $1100.00 dollars. I notified Bank of America immediately and was issued a temporary credit to my account on - -, 2016. On - -, 2016 I saw another charge paid for the same amount mentioned above for $1100.00 dollars. I do n't know why Bank of America did not conduct an investigation and protect my account against this fraud after my initial complaint. This unauthorized payment resulted in an overdraft and fees. I did not sign a contract with -, nor did I engage in any self-service activity with -.