Bank of America Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

Bank of America Bank account or service department,

Checking account Making/receiving payments, sending money Massachusetts

Bank of America has been illegally disposing of my hard earned money after over 40 years of my trusting them with my assets. it. I do not know how long this has been going on. In regards to this matter, I filed a case against Bank of America on -/-/-. - # is:-. I am writing to you again to provide you with additional evidence. Not only Bank of America has failed to make scheduled payments on time and in the amounts I had planned to pay creditors ; they have also pretended to make payments to my - - account but my creditor denies receiving any such payment.- When contacting customer service at - - card ( account number : - ) they have acknowledged receiving payment for $45.00 but denied receiving $100.00 The $45.00 payment occurred only because I personally went to the - - store located in -, MA. I


As you can see in the enclosed pictures, Bank of America has been damaging my credit worthiness and stealing my money from my Bank of America account. These pictures show the illicit behavior in the following ways : -Deduction of $100.00 but never paid - -. -Letter of complaint by - in regards to only receiving $45.00 while Bank of America kept $100.00 kept in their pocket on -/-/-. -Another issue is their scheduling a payment for $120.00 payment to - - without my knowledge or consent to be paid on -/-/-. I will be permanently closing my Bank of America account but it will take months before I can accomplish this goal because of the very cumbersome process of reporting any account changes to multiple health insurance companies, EAPs Programs, etc. So far, I have been spending numerous hours on the phone calling creditors but I am the one who is not being believed, PLEASE protect me and the public from Bank of America I do want this complaint to be published but my account numbers and name must be deleted as bringing public attention to my personal matters is not appropiate in my profession.

Bank of America customer in Massachusetts
Dec 15, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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