Bank of America Bank Account Or Service Complaint

Bank of America Bank account or service department,

Other bank product/service Making/receiving payments, sending money California

In - 2013 I got letter from Bank of America that my mortgage with them sold to -. And the letter was saying all my payments should go to - in Texas. I had first mortgage payment of $4300.00 and line of credit payment of $33.00. Both of these payments I did send to -. Later I was shocked when Bank of America sent me letter I was way to late on my line of credit payment of $33.00. I did contact them and explain that BOFA letter was saying all my mortgage payments goes to -. But Bank of America respond was : '' not my line of credit '', which is letter did n't specify. Now my credit score damaged, because of this issue. All my communications with BOFA to try to remove issue from credit report went to dead end-no cooperation at all. Please help me to remove this item from my credit report for - and - of 2013. Thank you.